Excellent customer service from Katie and lovely products. I will definitely be back ordering again, thank you. Highly recommend this company 😊
Reakcja na opinię
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Zobacz, co mówią recenzenci
As per my note on the returns slip. I found The Gem Tree to be extremely helpful when I needed assistance re various products (I found the web-site a little unclear), James was informative and patie... Zobacz więcej
I was nervous about ordering my crystals online as what you see on the computer screen isn't always what you get - I need not have worried, every item was perfect and exactly what I was expecting. Th... Zobacz więcej
I ordered some runes recently and unknown to me there was a fault with the standard of the bags they were issued in. A nice chap from Gem Tree contacted me to advise accordingly and to see if I would... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
At The Gem Tree you will find over 5000 products many of which are unique to us because we also design and manufacture our own range of jewellery. We hand select and source the very best to ensure quality is excellent at all times. Our prices range from only 99p to £399 and we offer free shipping on UK orders of £35 (under 1kg only). We aim to process and dispatch all orders within 24 hours but during busier times like Nov and Dec please allow 48 hours for dispatch.
Dane kontaktowe
4,9
Doskonała
146 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
fantastic products with a fantastic service
I would recommend this company as the products they supply are very good quality and very well priced even the postage is reasonably.
8 kwietnia 2013
Opinia niezależna
Great customer services!
Love the thing that the staff are polite, helpful and involved in this business. They real care about what you need. The products are various and hand-made .That is awesome too!
5 kwietnia 2013
Opinia niezależna
So mote it be - The Gem Tree's for me!
Wonderful place, wonderful people, what more could you ask for
5 kwietnia 2013
Opinia niezależna
IM-A-FAN
I have been buying products from The Gem tree, for at least 4years or more.
The staff are always friendly on the telephone, and helpful with online matters.
I always find what im looking for and the products are Top quality.
With the wide variety of goods available, i am also willing to try some thing new.
Thank you to every one at The Gemtree.
1 kwietnia 2013
Opinia niezależna
Excellent personal pre-sales service
I wasn't sure if the spiral cages would be right for my purpose but after several very helpful emails between The Gem Tree and myself I ordered the recommended size of spiral cage. Fast delivery, packed well, and perfect for what I wanted.
I will most certainly recommend The Gem Tree to my friends.
Many thanks.
26 marca 2013
Opinia niezależna
Wonderful items at reliable prices
The Gem Tree provides wide range of beautiful gems. They offer great value & never ending options. Excellent energies to bring out the best we can hope for. Always reliable in sending my package fast &.secure.
24 marca 2013
Opinia niezależna
Received my order speedily and was very pleased with my products
Received my order swiftly and was nicely packaged and i am very happy with my products and will definitely be ordering from you again.
21 marca 2013
Opinia niezależna
excellent
the goods came quickly; great customer service (answered my query on the same day I asked) and great products (I have ordered perfumed body oils and clays).
I will definitely re-order again.
16 marca 2013
Opinia niezależna
Always very satisfied to deal with you
I have never had problem with my purchases or my deliveries. It is with the real pleasure and the total confidence(trust) that I place my orders at your home(with you). Thank you for yours serious. See you soon.
12 marca 2013
Opinia niezależna
Great Customer Service!
I am in the States and I got my items in just a week! One of the pieces arrived damaged (US Postal Service's fault, no doubt) and they immediately sent me out a rplacement, no questions asked.
In this day and age, it is refreshing to say the least to find such great customer service!
I will shop here again and again.
8 marca 2013
Opinia niezależna
Not at all satisfied
The stones look bigger on photos but very small once they arrive, no sure if measure are given. Quality standard, prompt delivery.
The kunzite grid package advertised with different colours came in bits and pieces in the cheapest colour: pink, nothing in violet or green or else.
A free Judy Hall book entitlement as over a certain money value order, wasn't sent.
All in all mediocre experience.
5 marca 2013
Opinia niezależna
Odpowiedź od The Gem Tree
We checked all the items in your order, and every single item in the order has measurements in mm, for length and width on the listings.
The Kunzite grid pictured is the pink colour, and Kunzite is a very expensive stone in any colour, so we are fortunate to do 7 pieces for £9. There are no other colour kunzite in the picture.
The free book is an optional free gift from the shopping cart page. Your order was sent free shipping as it was less than 1kg. The book is optional, as it weighs a lot, this can nullify the free shipping offer. Also, it increases the postage dramatically on international orders, so we feel it is best to let people choose if they want it.
great service will definatley shop again
I was very pleased with my purchases they arrived very quick well packaged and were as described on the web site, great find for me they have some fantastic items and very well priced I will be shopping there again
5 marca 2013
Opinia niezależna
fantastic goods and staff
The oils are very lovely and keep their smell. The staff are very cooperative and answer all questions and quick to respond. Goods are extremely well packed and always good quality.
25 lutego 2013
Opinia niezależna
Arrived quickly but what was it
Not sure what the angel name referred to. It clinks a bit but doesn't chime. I thank The Gem Tree for explaining my misunderstanding.
19 lutego 2013
Opinia niezależna
Odpowiedź od The Gem Tree
They are a style of pendant that are sold on lots of other websites that come up on google search, so they are an Angel Calling Pendant (also Calling Angel). Also, in the description, it does say:-
A beautiful angel calling pendant crafted from white metal with a small bell inside which make a little tinkering sound when shaken.
We supplied the item as described, and in the style it is supposed to be, so the review is a little harsh based on that
Great shopping experience
I have been shopping with The Gem Tree a while now, every order is delivered quick and well packed, the web site is a facination and often new items are added.
I look forward to the postman delivering my items as everything I have ordered has been top quality, well done The Gem Tree.
17 lutego 2013
Opinia niezależna
First class items from a first class company!!!
Excellent products and prices, super fast delivery, would definitely reccommend!!!
16 lutego 2013
Opinia niezależna
Write a catchy header to make your review stand out.
I got these perfume oils from Gemtree, they're absolutley briliant; I got ten different ones, so I can mix the scents to suit day-time or night-time and create my own blend to suit the impression I want to make.
12 lutego 2013
Opinia niezależna
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