TMisleading Buy 1 Get 4 Promo, Switched Brokers & Vanishing Profits - Stay Away From FXPitle
Title: Misleading Buy 1 Get 4 Promo, Switched Brokers & Vanishing Profits - Stay Away From FXP
I am posting this with proof. Screenshots, MT5 account numbers, and dashboard numbers available.
False Buy 1 Get 4 Promotion: I bought their "Buy 1 Get 4 Free" promotion. After payment, I only received 1 account. I had to beg for the other 3. I was then told I didn't read the T&Cs correctly - that I only get 1 extra account immediately and the other 2 only after passing AND getting a withdrawal approved. That is not what the ad says.
News Trading Allowed - But Not Really: They advertise that news trading is allowed. As a fundamentals trader, this attracted me. I grew my $5,000 account to $5,500. The dashboard showed I needed $6,250 to be eligible for payout.
Profits Disappeared / Dashboard vs MT5 Mismatch: I continued trading and reached $6,000 on MT5, but my dashboard suddenly showed $5,302 and said I was not eligible to cash out. My MT5 account number and my dashboard account number were no longer matching. They flipped like bingo.
Broker Switching Without Consent: I started trading on KFMarkets servers under FXP. Midway through my challenge, they moved my account to IFX Brokers servers, still under FXP branding. My login credentials and server changed from KFMarkets to IFX Brokers without clear explanation. I have screenshots to prove this.
Lost Over $600 For Nothing: Due to this broker switching and dashboard mismatch, I lost over $600 in real money/fees and ended up with nothing in return.
Terrible Customer Service: They reply after a very long time, if they reply at all. Very poor customer support. They just don't seem to care. Maybe because my address says Africa.