Really poor customer service. Just told to wait longer. Delivery info doesn't show up on the oder history so you have no idea where your parcel is. Had to mail customer services to get a tracker. Parc... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I don't normally write reviews, but this experience truly deserves one. I live in the United States, and although this fragrance company does not typically sell or ship their perfumes overseas, J... Zobacz więcej
I have made another purchase from the Fragrance Company, this time I purchased No. 005 and No.222. These two fragrances are absolutely lovely, 005 is really like the real thing, but I bought 222 beca... Zobacz więcej
The scents are amazing and the customer service was second to none. Delivery was incredibly fast, well packaged and eco sound! I made a mistake with my order and one part was wrong (my fault) and John... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Luxury you can wear everyday. Perfumes & aftershaves inspired by your favourite designer brands.
Dane kontaktowe
PO Box 145, BT41 9EE, Antrim, Zjednoczone Królestwo
- info@thefragranceco.co.uk
- thefragranceco.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 20% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
These perfumes are just like the real thing
I have made another purchase from the Fragrance Company, this time I purchased No. 005 and No.222. These two fragrances are absolutely lovely, 005 is really like the real thing, but I bought 222 because I heard it that it was really lovely and I have to agree. The perfume lasts long on the skin unlike the real thing which I find does not last long.
I don't normally write reviews
I don't normally write reviews, but this experience truly deserves one.
I live in the United States, and although this fragrance company does not typically sell or ship their perfumes overseas, John, made an exception for me. That level of customer care is rare and very much appreciated.
I purchased a Jo Malone inspired fragrance and I am so happy I did. The scent is beautiful, elegant and exactly the kind of fragrance I was hoping for. It has that luxurious refined feel I love, while still being unique and special in its own way.
From the communication to the purchase itself, everything felt personal, thoughtful and professional. It meant a great deal that John went out of his way to help me, especially knowing I was ordering from overseas.
I would absolutely recommend this company to anyone looking for beautiful fragrances and truly exceptional customer service. Thank you again for making this possible for me.
I was searching for a particular…
I was searching for a particular fragrance - Inspired by Lime, Basil & Mandarin . Then I spotted The Fragrance - Co. Their version is very competitively priced and the smell is gorgeous, lasts a good while too. I will definitely be looking into other fragrances they offer.
The product was despatched quickly, very well packed. Thank you The Fragrance - Co.
My order number 7657 delivered 26/6/2026.
The scents are amazing and the customer…
The scents are amazing and the customer service was second to none. Delivery was incredibly fast, well packaged and eco sound! I made a mistake with my order and one part was wrong (my fault) and John sorted it for me free of charge and sent out what I needed. Amazing. Will be returning :)
Really poor customer service
Really poor customer service. Just told to wait longer. Delivery info doesn't show up on the oder history so you have no idea where your parcel is. Had to mail customer services to get a tracker. Parcel sat at delivery office for well over a week and still not guaranteed delivery. Maybe be cheap products but the poor service outways that if you need the product for a certain date.
Great customer service
Items were dispatched promptly. Packaged well
Postage price very reasonable. Customer service very good.
Thankyou
Order arrived on time.
I wanted Lime Basil and Mandarin…
I wanted Lime Basil and Mandarin perfume, normally very expensive. I ordered a 100ml bottle and the scent is gorgeous. Exactly as l hoped and lasts for a long time. With my introduction offer of 10% off and a 30% discount on the site it is a real bargain! Very quick delivery.
Purchased 101 Aventus
Purchased 101 Aventus. Smells great. Easy checkout, paid for express delivery, arrived within 24 hrs as it was Purchased in the evening. I will be buying from fragrance co again.
Amazing service and great scents for a…
Amazing service and great scents for a reasonable cost. Thank you 'The Fragrance co.' Appreciate you
Very quick delivery and the smell is amazing
Very quick delivery and the smell is just off the charts, I had #540
Thank quick to receive but…disappointed
Thank quick to receive but unfortunately oud and bergamot did not smell anything like Jo Malone Oud and bergamot
I ordered a perfume from here that…
I ordered a perfume from here that wasn’t really to my liking and it happens so I arranged for a return and they said I don’t need to return it and that they will refund me my full amount!! It is my first time shopping here, and because they were so nice I’m definitely coming back!!
Easy transaction product arrived…
Easy transaction product arrived earlier than expected
A good experience.Nice smell
A good experience.
Quick delivery
Aftershave smells decent and lasts longer than other jupes.
All good👍
fragrance edit nomad smoke - no
fragrance edit nomad smoke is fair from my original Louise vuitton. will never used it
I would recommend this company
I would recommend this company, i've purchased some dupes from them and was pleasantly surprised how good the service is, i can definitely say i would return as a customer.
Couldn't be better in all respects so…
Couldn't be better in all respects so would recommend this company.
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