I recently received my order from TFSC and I am extremely elated at how good it was. In four mystery boxes there was not a single dud, in fact, every single shirt I received was extremely st... Zobacz więcej
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Zobacz, co mówią recenzenci
Excellent, reasonably priced international shipping. The shirt arrived in Japan from the UK in less than 2 weeks. It came in a really nice presentation box as well. The price was also cheaper than... Zobacz więcej
Reakcja na opinię
The Football Shirt Club was professional and communicated well on the order. The product once received in both instances was of good quality. I have no complaints of the order and would recommend... Zobacz więcej
Bought a year’s subscription for Xmas present for son. Excellent customer service very quick to respond to emails and always polite, helpful and friendly. Son loved getting the shirts every month. Rea... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Experts in modern & classic football shirts. Spreading the love for kits through fun football products for all.
Dane kontaktowe
Zjednoczone Królestwo
- thefootballshirtclub.com
4,6
Doskonała
69 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great Sevice
I live in the US, so shipping can take a bit of time, but customer service always gets things packaged as quickly as possible to help cut back on the wait. Additionally, I reached out about a special order I wanted to place to reconnect with a childhood memory and the team was able to exceed my expectations. Shirts are always high quality and I love the information they send with every piece.
12 września 2023
Opinia niezależna
Odpowiedź od The Football Shirt Club Ltd
Hi Daniel 👋
Thankyou for your lovely review.
We were really pleased to complete your special order! We always try our best to make sure every order is personal to you, making the big reveal so much more exciting! 📦👕
It's customers like you that make our job so much more enjoyable ❤️ here's a coupon for £5 off any future order you may make: BOND5
Ordered from TFSC for my Grandson
Ordered from TFSC for my Grandson, I had a couple queries with my order and their customer service was always quick to respond and really helpful. The order arrived in a couple of days, I’m writing this as my Grandson was so thrilled with the shirt he received! Thank you.
6 września 2023
Opinia niezależna
Odpowiedź od The Football Shirt Club Ltd
Thankyou for your kind review!
We’d love to welcome you back anytime.
Still no refund
I returned a mystery box over a month ago and never got a refund, I keep on emailing them but they still haven’t replied.
8 lipca 2023
Opinia niezależna
Odpowiedź od The Football Shirt Club Ltd
Hello,
Can we please have your name or order number?
I’m very confident this has been processed if you have made a return.
We keep in close contact with any and all ongoing returns so please check your emails/junk box if you have not received anything.
I ordered a jersey in size small for…
I ordered a jersey in size small for adults and received a shirt in size medium for children even though the price was extremely high, very very disappointing and unfair, I will certainly not order from them again, unfairness and untrustworthiness on the part of the site
27 sierpnia 2023
Opinia niezależna
Odpowiedź od The Football Shirt Club Ltd
Hi Yossi,
The shirt you ordered was a match issue shirt, size S and we do strongly believe this is the correct size.
If you have received something else then this could be an error. We always ensure all customers are happy especially when there are issues with the order.
Please email us on our website and we'd be glad to arrange a return or exchange for you.
China order …
Order my two shirts from China and they arrived in a few days shirts are really good quality and fit great I will definitely be ordering more in the future.
24 sierpnia 2023
Opinia niezależna
Odpowiedź od The Football Shirt Club Ltd
Hi Alex!
Thankyou for your kind review.
So glad you enjoy the shirts 🙌 we’d be happy to ship to you again any time!
All the best!
good shirt and my order arrived quicky
3 sierpnia 2023
Opinia niezależna
Odpowiedź od The Football Shirt Club Ltd
Hey Jackson!
Thank you so much for your kind review! We're glad you're happy with your order and we hope to see you again soon.
If you wish to order again, please use this one-time code at checkout for £5 off your next purchase: JACKSON5
Have a great summer!
Have not got any updates on my package
Have not got any updates on my package. And they won't answer e-mails
24 lipca 2023
Opinia niezależna
Odpowiedź od The Football Shirt Club Ltd
Hi Emil,
I'm sorry to hear you were unhappy with your order and it's fulfilment.
To confirm, after all orders are made we do send confirmation emails with details regarding shipment times and more info, however this may have gone into your junk box.
Since your review we can see your order has delivered within our international timeframe of 28 days and we have not received any further communication about returning your order, so we'll assume it is satisfactory.
Regardless, I'm sorry the update on your package wasn't delivered correctly, if you would like to purchase again we will happily offer a discount on any future orders. Simply get in touch through our website for this. Thankyou!
DO NOT ORDER FROM THIS "COMPANY!"…
DO NOT ORDER FROM THIS "COMPANY!" Operates the closest I have seen to a scam outfit. Only available communication is via their web-based form, to which they may reply non-specifically or more likely, not reply at all. They charged full amount immediately with no further info. regarding order. My advice is to go with a known entity!
10 lipca 2023
Opinia niezależna
Odpowiedź od The Football Shirt Club Ltd
Hi Jody,
I'm sorry to hear you were unhappy with your order and it's fulfilment.
To confirm, after all orders are made we do send confirmation emails with details regarding shipment times and more info, however this may have gone into your junk box.
Since your review we can see your order was delivered on the 24th of July, which was a full week within our international shipping timeframe of 28 days.
Regardless, we hope to see you again soon, if you would like to purchase again we will happily offer a discount on any future orders. Simply get in touch through our website for this. Thankyou!
Fast shipping and good quality
Fast shipping and they sent me one of the best kits i’ve ever seen. Thank you all!
27 maja 2023
Opinia niezależna
Odpowiedź od The Football Shirt Club Ltd
Hi Santi 👋
Thankyou for your kind review, we’re really happy you love your new shirt!
Thankyou for all your support. You are a great customer! 🫶
Amazing Customer Service
The Football Shirt Club’s customer service is top notch!!! When there was an issue with my order, TFSC responded quickly, professionally, and went out of their way to resolve the issue for me. I’m really excited to receive my box and can’t wait to order more shirts!
4 maja 2023
Opinia niezależna
Great company and top quality shirts
My son had spoken to
Me about this company as his friends has used them before.
I ordered a mystery box and he was very happy with it. He got something nobody else has got (FC Dresden) and it’s also brand new and top quality.
Very happy son, we will use again definitely 👍
17 marca 2023
Opinia niezależna
Ordered a shirt for my youngest son…
Ordered a shirt for my youngest son (13), requested a shirt but not of one of the big clubs, got Dynamo Dresden, beautiful shirt, he loves it. I ordered several times from this company, highly recommended.
26 lutego 2023
Opinia niezależna
Odpowiedź od The Football Shirt Club Ltd
Hi Ruud!
Thankyou for your kind review!
We're very glad you're enjoying the shirts! We'll be sure to send out a free gift with any future orders you may make :)
Have a nice day!
My son is really happy about his shirt
My son is really happy about his shirt. So i am happy to. Thank you very much.
16 lutego 2023
Opinia niezależna
Odpowiedź od The Football Shirt Club Ltd
Thankyou for your kind review, Jeff!
We welcome you and your son back as customers anytime!
Have a great day :)
Undelivered package
Hello, I bought the package two weeks ago, I didn’t receive it yet or even a tracking number
12 lutego 2023
Odpowiedź od The Football Shirt Club Ltd
Hi 👋
Thankyou for your order. We have emailed your tracking number but if you have not received it, I've attached it here as it was posted last week: https://www.royalmail.com/track-your-item#/tracking-results/LE467620316GB
We hope you enjoy and can amend this review.
Thankyou!
Christmas gift for my son
My son wanted a years subscription for his Christmas gift, and we have been thrilled with every shirt that has come so far.
He has received beautiful shirts, with lovely details on from different clubs that he wouldn't have thought to buy from.
Every shirt has been packaged really nicely, and he likes the stickers and information sent with the shirt every month.
I would definitely recommend this subscription for the football fan in your life!
14 lutego 2023
Opinia niezależna
Odpowiedź od The Football Shirt Club Ltd
Thankyou very much for your lovely words!
We're thrilled your son is happy with his new gifts!
Have a great day :)
Not a professional team jersey
Took to long to receive, and it’s a non pro jersey!!!
Thank you for the reply and since my last review they have came through and have communicated and been responsive!
6 lutego 2023
Odpowiedź od The Football Shirt Club Ltd
Hi 👋
Apologies that your order took longer than expected,
Our courier Royal Mail was subject to a cyber attack which affected all overseas orders, however we're glad this is now resolved.
We're unsure about your concerns with a 'non-pro' jersey..
However, we'd like to remind you that you're welcome to return or exchange your order at NO EXTRA COST.
If you'd like to do so, please get in contact with us through the contact form on our website and we'll do our best to make sure your experience with us ends positively.
Odpowiedź od The Football Shirt Club Ltd
Glad you love the shirts Jose!
Apologies for the delay, our shipping courier had major issues last month due to a cyber attack however this has now been resolved.
Thankyou for being so patient and we hope to have you as a customer again soon! We'll make sure to include a free gift if you visit us again :)
Worth the wait, great products
It takes a while to be delivered but it’s worth waiting for, I got confused by the due date though thinking it wouldn’t arrive till the 1st of march, still doesn’t take away from the great product
8 lutego 2023
Odpowiedź od The Football Shirt Club Ltd
Hi Dylan!
Thankyou for your review!
We hope to make sure any new order are delivered as soon as possible.
Hope you have a great day!
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