Thefamilytravelclub Recenzje 

355
Wynik TrustScore: 4 na 5

3,8

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

DO NOT SUBSCRIBE I requested to cancel almost immediately due to not feeling the service was worth it. I’ve been charged every year since. My bank says the family travel club has to cancel the subscr... Zobacz więcej

Oceniono na 5 z 5

Well worth the €12 annual subscription fee. The campsite summer deals are particularly impressive. We missed out on a great Bella Italia deal this summer, we had just returned from paying an eye water... Zobacz więcej

Oceniono na 5 z 5

I havent booked anything through thefamilytravelclubuk just yet but getting signed up has been very easy and smooth. Their content looks great and I cant wait to search deeper into what we could possi... Zobacz więcej

Oceniono na 5 z 5

Always super affordable deals no matter where you’re looking to go! And joining Costs so little! Even if you only found one deal through family travel club during your years membership (you won’t, the... Zobacz więcej

Informacje dotyczące firmy

  1. Biuro podróży

Napisane przez firmę

Join the ONLY Family Travel Club in Ireland and the UK for unparalleled travel experiences! Discover incredible destinations Worldwide with our club, featuring Exclusive Holiday Discounts, Amazing Travel Deals, and holiday Giveaways.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

355 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 55% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(355)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 88

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I purchased the membership on the 11…

I purchased the membership on the 11 November and did not receive a confirmation email. In addition I sent an email on the 11th November with proof of purchase also sent message through there website and on instagram and still no response. Total con artists would never recommend this company to anybody!

11 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Refuse to reply to queries or requests for CRO/CRN validity. Don't give them your money

Save your membership money and look up your own deals. This "company" is taking membership fees and chancing their arm posting so called "deals"
Research them... something definitely not adding up... not affiliated with booking.com or Ryanair or whoever else they say... Bad form from these chancers!
Wow you do actually reply to customers.
Can you provide a CRN number for your business as this should back up your affiliation claims... @thefamilytravelclub

1 listopada 2025
Opinia niezależna
Logo Thefamilytravelclub

Odpowiedź od Thefamilytravelclub

Good Evening Teresa,
Thanks for sharing this feedback, I’m genuinely a little confused by it, so I wanted to reach out for clarity.

We do have affiliations with various travel platforms, including Booking.com, AttractionTickets.com etc and this is clearly stated within our club for all members to see. However, we do not have any affiliation with Ryanair, nor have we ever claimed to. This part of the feedback really surprised us, so if there’s a specific post or reference that led to this impression, we’d love to understand so we can address any confusion.

Regarding our deals and membership, I can confirm that we share 150+ travel deals every month from the UK & Ireland, along with money-saving discounts, FREE travel guides, FREE itineraries, and Holiday Giveaways often worth thousands. Members receive all of this for only £1/€1 per month, a very minimal fee for the volume of value we provide.

We’ve helped hundreds of families save significant amounts of money and time when planning their holidays, especially for Lapland, where many of our members have saved thousands through the deals we’ve sourced. We are incredibly proud of this.

Regarding your request for our CRN number, we operate as a sole trader business. We are not incorporated as a limited company, so we do not have a Company Registration Number (CRN).

As a sole trader in Ireland, we are registered with the Revenue Commissioners for tax purposes and operate in full compliance with Irish tax and business regulations.

We take transparency and trust extremely seriously, and your insight would help us address any misunderstandings.

You can email us directly with the heading URGENT to support@thefamilytravelclub.com if you have any further queries.

Warm regards, Sally & Rob

Oceniono na 1 z 5

Did not receive Social Media Guide but paid for it

I ordered a Social Media Guide but did not receive it, though payment was taken. When I sent an email to find out what happened it bounced back or simply directed me to their instagram page which does not allow comments and does not respond to messages unless you are a member. I would like a refund but there is no way to ask for one.

6 listopada 2025
Opinia niezależna
Logo Thefamilytravelclub

Odpowiedź od Thefamilytravelclub

Good Evening, We’re very sorry to hear you’ve had trouble receiving your Social Media Guide, that’s certainly not the experience we want for anyone.

All guides are delivered automatically to the email address used at checkout, so we kindly ask customers to check their junk or spam folders as they can occasionally land there. Regarding your comment about emails bouncing back, our support inbox is working normally, so we're not sure why that happened in this case.

If you’d like, please reach out to us directly with the subject line URGENT to support@thefamilytravelclub.com, and we’ll look into this immediately to make sure it’s resolved for you.

Warm regards,
Sally & Rob
The Family Travel Club

Oceniono na 5 z 5

These best travel club

Love the travel club I've had so many great and wonderful holidays since joining it take the hassle out of looking for deals and being able to get best places eat and go ect is so helpful and makes me stress free I love this club worth every penny

4 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Love,love,love this

Love,love,love this. Always get excited by the new deals you find. Delighted to be following this business

31 października 2025
Opinia niezależna
Oceniono na 5 z 5

In these tough times it’s amazing…

In these tough times it’s amazing someone has taken time to help people enjoy family time and get a much needed break from working and parenting, it’s very informative and clear and it’s all broken down with questions answered.
Grateful

31 października 2025
Opinia niezależna
Oceniono na 5 z 5

Grateful member. Excited for What's Ahead

I've been a member of @thefamilytravelclub for a while now, although I haven't been able to take up any of the wonderful offers due to my husband's illness health, we're hopeful that 2026 will be our year.

31 października 2025
Opinia niezależna
Oceniono na 3 z 5

Have joined the club

Have joined the club after seeing some exciting deals on Instagram, but cannot give a proper review as of yet, as we have not booked a holiday via any link, but the information and holiday previews look very exciting!

17 października 2025
Opinia niezależna
Oceniono na 5 z 5

I just love thefamolytravelclub

I just love thefamolytravelclub. I dont go on holiday much but it's my hobby just looking at other people's. I love the attention to detail. I have an endless list of places to go. Does what it says on the tin!

30 października 2025
Opinia niezależna
Oceniono na 5 z 5

Love this page.

Love this page.. fantastic deals and offers I often show my colleagues at work and friends these deals as I find them amazing. Plus side I am now in a good position so I'm hoping to book my first trip for next year with them

30 października 2025
Opinia niezależna
Oceniono na 1 z 5

I would give them zero stars if I…

I would give them zero stars if I could. They are selling deals with the tagline ‘family friendly’ however most deals either start at the end of the school holidays or begin when schools are on, how on earth are you referring to these family friendly deals? I have tried reaching these guys via emails, insta messages but I am not getting any response. I want to get my membership cancelled immediately and the fee refunded, no further payment should taken next year as this membership renewal should also be cancelled. I am livid they are not monitoring their messages, maybe because they are just having fun collaborating a new deal…. Really disappointing

14 października 2025
Opinia niezależna
Logo Thefamilytravelclub

Odpowiedź od Thefamilytravelclub

Good afternoon Swati,

I’m truly sorry for the frustration you’ve had. We never want anyone to feel ignored or misled—especially in a community created for families. I’ve cancelled your membership, processed your refund, and made sure no renewal will be taken.

On the “family friendly” point: we do share school-holiday deals for UK & Ireland families throughout the year, including:

February Mid-Term / Half Term

Easter

May/June Half Term

Summer holidays (July–August)

October Half Term

Christmas & New Year

These go out in our member emails every month. We clearly tag them (e.g., “School Holidays,” “Half Term,” “Summer”) and include multiple airport options for both the UK and Ireland. Holiday-date deals can sell out quickly or jump in price, so we also share great term-time bargains to give families with flexible dates extra value—not to replace school-holiday options.

Members typically receive 150+ travel deals each month, along with exclusive discounts, free travel guides and itineraries, plus holiday giveaways. We keep the membership at £1/€1 per month to help families save time and money—but we understand The Family Travel Club isn’t for everyone.

We’re also improving our inbox processes so messages aren’t missed, with clearer tagging and faster response times.

Again, I’m sorry this wasn’t the right fit for you. Your cancellation and refund are underway. If there’s anything more I can do, just email us at membership@thefamilytravelclub.com and I’ll pick it up personally.

Warm regards,
The Family Travel Club

Oceniono na 5 z 5

So many great family deals, takes away the stress

Only joined today. Came across website on Instagram. I struggle to find time with 3 children under 8 to go through all special family offers. So happy to prescribe and get all offers through email . Hoping to book lapland in January for next year. And struggle to find the best offer. There were lots of options on there website.

13 października 2025
Opinia niezależna

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