Prompt response when you have problems, in my case, delay of delivery because of Romainian Post Office. Pay attention, as a EU buyer, you need to pay TAX !
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Cannot thank them enough, I ordered an OPV for my Gaggia Classic Pro after breaking my original while fitting a new spring and I ordered it in the evening on Monday December 22nd. It arrived today, Ch... Zobacz więcej
I found The Espresso Shop online while searching for parts for my aged Pavoni and emailed a query on parts compatibility. I got a really comprehensive response the following day and a link to all... Zobacz więcej
prompt response -prompt postage - & parts on the shelf with choice of genuine OR aftermarket generic spares thus a saving to the customer . Only issue was the Neon lamp holder is supplied without the... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For us at The Espresso Shop, it’s all about the coffee. We are a family run coffee and coffee machine supply business, founded in 1991 by Steve, a highly experienced retail manager for many years. We look for quality, value, and reliability in every coffee related product we sell, and we strive to back this up with quality of service and experience, impartial advice. At The Espresso Shop we consider our service to be prompt and efficient, and our mission is to provide a reliable service in the field of coffee and coffee machines, by making available and supplying quality assured products.
Dane kontaktowe
Unit 58, Elderpark Workspace, 100 Elderpark Street, G51 3TR, Glasgow, Zjednoczone Królestwo
- 01414251083
- info@theespressoshop.com
- theespressoshop.co.uk
4,5
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 62% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
My go to place for spares to maintain…
My go to place for spares to maintain my trusty Gaggia machine
Amazing stock and pricing
5 lipca 2024
never received product
4 lipca 2024
knowledgeable and friendly
Used these guys twice now. Excellent advice over the phone: knowledgeable and friendly. Prompt shipping and delivery. What more could you ask for? If it's to do with coffee, I'm coming here!
2 sierpnia 2024
Opinia niezależna
Easy to order and quick delivery
Easy to order and quick delivery. Exactly what i needed to service my machine.
1 lipca 2024
Great service ,quality items ,fast…
Great service ,quality items ,fast delivery would recommend
28 czerwca 2024
Easy to find online clear pricing
Easy to find online clear pricing , easy payment and arrived pretty quickly from across the globe.
21 czerwca 2024
Always a positive experience with good…
Always a positive experience with good products at a fair price.
18 czerwca 2024
Excellent service all round
18 czerwca 2024
Fast Delivery.
13 czerwca 2024
Highly recommended
I was impressed how the notification system worked and did notify me that as soon as the items I was interested for were back in stock. Furthermore, the fact that I could keep items in my basket whilst waiting for another to be back in stock was very helpful indeed. Once my order was completed, it was dispatched and arrived in Cyprus in no time at all.
11 czerwca 2024
Always a great experience
Always a great experience shopping at the ES. Great selection, competitive prices, fast shipping.
Shop with confidence.
6 czerwca 2024
Good service
One of the few online stores with my selected product, and with reasonable postage. Very speedy delivery!
3 czerwca 2024
I ordered on June 1st and shipped on…
I ordered on June 1st and shipped on June 5th. I never get my order until NOW. I emailed them 2 times. They told me to wait one more week.
NEVER receive my order until NOW (Update July 2nd)
25 czerwca 2024
Opinia niezależna
Order was placed on the 18th of June…
Order was placed on the 18th of June and I paid for royal mail 48hr. I contacted them
by email asking for a refund after 5days of not receiving the item only to be told it could take up to 7 days. it is the 9th day and still no delivery after contacting royal mail I was told they received the package on the Tuesday the 25th on June at 8.18.
One thing I Hate is to be lied to by someone whom thinks everyone outside there world is stupid. After reading through the reviews it look like its a normal code of there business to treat customers like this. I have used them in the past now I will never use them again (LIERS)
update: they send me a email saying the item has been returned to there local Postal sorting office to be returned back to them yesterday the 27th, they had the wrong address but I have been ordering from them from 2021 and the address is exactly the same. today the 28th I received my order. WHAT A LYING BUNCH OF USLESS PEOPLE. they did not post it on the 18th like they said, they posted it on the 25th. that lot need to get there act together and sack the useless liar.
21 czerwca 2024
Opinia niezależna
Expert and helpful engineer
Expert and helpful engineer. Excellent on-line sales. Good advice. But very long waiting time to get a machine serviced.
27 maja 2024
Good spare parts and manufactures
22 maja 2024
Great shopping experience
The pricing on the parts and cost of shipping were great! It was much more economical to buy the parts from TES, than here in the US. The only reason I couldn't give them a 5-star was because it took two weeks to get the parts, and that was using FedEx. Still, I'm very satisfied and will look to TES for any future needs.
21 maja 2024
Doświadczenie Trustpilot
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