Theelectronicshub Recenzje 

51
•
Wynik TrustScore: 2.5 na 5

2,6

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I struggled to even giving one star. I believe I have been scammed. Ordered and received an electric shaver and trimmer kit, Precision Pro. Performance was unsatisfactory and reached out to ask to ret... Zobacz więcej

Oceniono na 5 z 5

We had a problem with our razor which was purchased as a gift . Unfortunately it stopped working. Jessica answered our email when we contacted the company letting her know our issues. She answered... Zobacz więcej

Oceniono na 1 z 5

This website is a scam. Called the actual store and they said they didn’t have a website. Checked the Google ad. And it says it was paid for by a guy in Pakistan. Don’t buy anything online from this p... Zobacz więcej

Oceniono na 5 z 5

Great Customer Service! Jessica was so helpful with the resolution of my issue! Quick response time despite it being over the holidays. The problem was not with the company or product rather it wa... Zobacz więcej


Dane kontaktowe

2,6

Słaba

Wynik TrustScore: 2.5 na 5

51 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 16% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,6

Wszystkie recenzje

(51)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

Napisz recenzję
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Oceniono na 1 z 5

AVOID: Responsive for sales, but GHOSTED once "delivered" went missing

I ordered an electronic toothbrush and was initially impressed by how responsive their support (specifically "Jessica") was when I needed to change order details. However, as soon as a real problem arose, they went completely silent.

Six business days after purchase, I received a "Delivered" notification. I always have packages sent to my workplace mailroom, and they have confirmed that no such delivery was ever made. I have emailed support at theelectronicshub.com multiple times over several days to report this, and they have stopped replying entirely.

Major Red Flags:

They are responsive until they have your money and a fake tracking status.

No UK phone number or physical address provided.

I am now initiating a chargeback with my bank. Do not trust this site.

Order # US-18648

### Update ###
A few days later Jessica replied saying that my emails ended up in her spam folder, said that my delivery was lost, and refunded my purchase.

15 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Do not buy from the electronic hub you…

Do not buy from the electronic hub you will not receive the order I ordered on the 12th October told uk delivery 2 to 5 days was not told they have tried goods came from china it’s now the 28th October still have not received an order on the tracking it’s says unable to deliver no one there to receive or wrong address given this is not true the delivery address is a place of work and the correct address was given emailed company to ask for refund told it was in transit and be delivered 2 to 5 days it was not delivered emailed them again still not heard anything back DO NOT USE THIS COMPANY

12 października 2025
Opinia niezależna
Oceniono na 1 z 5
Logo Theelectronicshub

Odpowiedź od Theelectronicshub

Hi Larry,

Thank you for your feedback. We’re sorry to hear your order hasn’t arrived yet. Delivery times can sometimes vary depending on if your product was in stock or not. Usually an automated email is sent to our customers to inform about a delay!

If you believe this was not sent out to you please contact us directly at support@theelectronicshub.com with your order number, and we’ll check the status and make sure your package reaches you as soon as possible.

Your satisfaction is very important to us, and we appreciate your patience.

Regards
Jessica

Oceniono na 1 z 5

Bad service from The Electronics Hub

I ordered an electric toothbrush on 8 August from an ad on Facebook with the promise of 2 - 5 day delivery....I was hoping for the toothbrush before I went away for a couple of weeks. It did not arrive before I went away...and has still not arrived now on 2 September. I sent an email on Thursday 26 August 2025 at 14:00 and received a reply at 20:53 that they would look into it. On Friday 29th when I replied 'thank you', they came back with 'the toothbrush had been dispatched on the 18th Aug and the team would be contacted to supply and update. Monday 1 Sept, I had received no word from them, so I emailed requesting an update. Nothing. On Tuesday 2 Sept I downloaded Shop App in order to track the parcel. It has not been dispatched. By 5pm I still had no response. Having read the reviews and the refund policy, I have now requested a full refund. I will be deleting the Shop App and never responding to a Facebook ad again.

2 września 2025
Opinia niezależna
Oceniono na 2 z 5

Not 2-5 days shipping as stated!

I ordered an electric toothbrush as a gift. The order stated 2-5 day delivery to the UK. Nine days later, and it's still in transit. I've seen so many 1-star reviews for this company and feel I've dropped the ball on this one. Time will tell. Please don't advertise 2-5 days free shipping, if this isn't the case!

10 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

I ordered an electric tooth brush, me to say order has been shipped and dispatched I have recieved 5emails claiming out for delivery but still waiting for delivery,scam scam

When customers order and pay for items, theirs no need to keep sending emails,(your parcel has been dispatched)when you receive these emails every day and no parcel,you have to say this is a scam, when you only need a message saying your parcel is out for delivery

8 sierpnia 2025
Opinia niezależna
Logo Theelectronicshub

Odpowiedź od Theelectronicshub

Dear Barry,

Thank you for your message.

Your order has been processed, shipped and according to our records delivered today. Occasionally, shipping notifications from carriers can generate multiple “out for delivery” emails, which can be confusing.

We appreciate your patience and will ensure to solve the multiple notification issue!

Best regards,
Jessica
Customer Support

Oceniono na 5 z 5

Quick delivery & great quality trimmer

Fast delivery and well-packed. The Precision Pro Trimmer feels sturdy, easy to handle, and gives a clean, precise trim every time. Battery lasts ages. Really happy with both the product and the service.

5 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Fraudulent transaction?

I ordered more than a month ago, and haven't received my shaver and extra head. I am in almost daily contact with the company, and am starting to think they have simply stolen my money.
After this appeared, the company refunded my money.

7 sierpnia 2025
Opinia niezależna
Logo Theelectronicshub

Odpowiedź od Theelectronicshub

Hi,

We’re very sorry to hear about your experience and the delay in receiving your order. This is absolutely not the service we aim to provide. We would like to investigate this matter immediately and ensure you receive your shaver and extra head as soon as possible.

Please contact us directly at support@theelectronicshub.com with your order number so we can track your shipment and resolve this for you without further delay.

Thank you for bringing this to our attention — we truly value your patience and will do our best to make this right.

Kind regards,
Support - Theelectronicshub

Oceniono na 1 z 5

PLEASE BEWARE…

I just want people to beware that someone in the Philippines is using this company as a front for Apple Cash scams.

23 lipca 2025
Opinia niezależna
Logo Theelectronicshub

Odpowiedź od Theelectronicshub

Hi Sharyle,

Thank you for bringing this to our attention. We want to assure you that we take any mention of scams or fraudulent activity extremely seriously. Our company does not operate from the Philippines, nor do we use Apple Cash for payments.

It is possible that someone unrelated to us is misusing our name or pretending to represent our business. We strongly recommend that you contact us directly at support@theelectronicshub.com with any details you have so we can investigate and report the matter to the relevant authorities.

Your security and trust are very important to us, and we will do everything we can to address this.

Kind regards,
Support - Theelectronicshub

Oceniono na 1 z 5

Do not buy from here

The service i have received from this company is unacceptable when buying my item i was told item was bought and delivered from the UK then I get tracking from China 2-5 day delivery is now getting to 11 day's item still not here

29 czerwca 2025
Opinia niezależna
Logo Theelectronicshub

Odpowiedź od Theelectronicshub

Hi Michael,

We’re sorry to hear you’re unhappy with your experience. Your order was slightly delayed as the item was temporarily out of stock in our warehouse. We inform customers as soon as possible about the delay, in some cases the email ends up in spam folder.

We understand this wasn’t the delivery timeline you were expecting, and we apologise for any inconvenience caused.

Thank you for your patience and understanding.

Kind regards,
Support - Theelectronicshub

Oceniono na 1 z 5

I ordered a shaver over a week ago and…

I ordered a shaver over a week ago and it said 2 to 5 working days .
By tracking it today it's still in China, I have emailed and sent them a message asking when I will receive it, BUT with no reply as of yet.
Not knowing now if this is a scam, I will wait and see.

18 czerwca 2025
Opinia niezależna
Logo Theelectronicshub

Odpowiedź od Theelectronicshub

Hi Ian,

We’re sorry for the delay and for not responding to your message sooner. Your order was affected by a temporary stock shortage in our warehouse, which meant it was shipped from our international warehouse instead. This has unfortunately extended the delivery time beyond the original 2–5 working days stated.

Since your order is delivered I assume we have your trust again

Thank you for your patience, and we sincerely apologise for the inconvenience.

Kind regards,
Customer Support Team

Oceniono na 1 z 5

Don’t buy!!!

I tried to use this. There were no directions included. The only way you get a refund is if you don’t use it. Well if you don’t use it, how do you know if it works or not? That’s such an idiotic policy!!! Such a waste of money!!! Didn’t work on my legs at all!! Don’t purchase!!!

9 maja 2025
Opinia niezależna
Logo Theelectronicshub

Odpowiedź od Theelectronicshub

Hi

Thank you for your feedback — we're truly sorry to hear that you’re unhappy with your experience. Most of our products are covered by a 30-day money-back guarantee, and we absolutely want to help make this right for you.

We apologize if instructions were missing — that’s certainly not our intention, and we’d be happy to provide guidance on how to use the product correctly. Please don’t hesitate to reach out to our customer service team with your order details so we can assist you further. You can reach us at support@theelectronicshub.com

We're here to help and would love the opportunity to resolve this for you.

Best regards,
Sarah

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