The Curtain Store at Home Recenzje 

226
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have ordered blinds twice from The Curtain Store at Home, each time knowledgeable advice from Louise has been given to me which makes it a lot easier to select the right product. The customer... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We recently experienced a fantastic level of service from The Curtain Store when shopping for curtains and blinds for our recently renovated home. The staff were very helpful (and patient) as we perus... Zobacz więcej

Oceniono na 5 z 5

Really pleased with our experience, ordered an old design duvet cover from ted baker that I couldn't find anywhere else. I was slightly worried that the website wasn't legit however the item was shipp... Zobacz więcej

Oceniono na 5 z 5

Love my curtains made to measure by The Curtain Store at Home. After having a few problems with ordering on their website Paul came to the rescue and took me through the process step by step. Once ord... Zobacz więcej

Informacje dotyczące firmy

  1. Zasłony, firanki, karnisze
  2. również w kategorii:
  3. Sklep meblowy
  4. Sklep z oświetleniem

Napisane przez firmę

The Curtain Store, formally known as the Curtain Superstore is a family run business in Blaydon, Newcastle and has been trading for over 30 years with 40+ years’ experience in the fabric and curtain making industry, so we know a thing or two about home furnishings. Our rich experience, coupled with our passion and knowledge, has allowed us to provide an unrivalled bespoke curtain and blind service in the North East whilst having an extensive range of home furnishings at competitive prices, helping us win the soft furnishings supplier of the year in 2019. We are super excited to now be offering our expertise and extensive product range online, helping everyone around the UK to turn their house into a home!


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

226 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 66% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(226)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 17

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Great Customer service and speedy delivery

I recently saw some curtains and bedspread on their website, however , I really like to actually see things before I buy them. So I called the store and spoke to Paul, to ask if this was something I could see in their showroom. Unfortunately, it was only through the supplier, but Paul assured me if I didnt like them for whatever reason, I could refund either in store or online.

I spoke to Paul several times as initially the items were out of stock , I found him to be really helpful and approachable.

Considering the items were coming direct from the supplier I was expecting a longer delivery time, but in real time it took around 5 days and I had my items.

Fantastic customer service and would definitely use this company again and I am very happy with my purchase. Colour true to the image on the website

I would love to have given 5 stars, the only thing that would have made this perfect would be to send tracking detaills once it was dispatched. I had no idea when this would arrive and luckily I was in when the very large box was delivered by the Royal Mail.

Thanks Paul

28 września 2022
Opinia niezależna
Oceniono na 5 z 5

5* experience

Very friendly and warm welcome, all the staff are very knowledgeable and helpful. 5* service from Ian today, would highly recommend.

4 października 2022
Opinia niezależna
Oceniono na 5 z 5

Purchased a large picture

Purchased a large picture. The sale representative was extremely helpfully explaining that I'd not be able to fit it into my car.
At first I dismissed his advice as I have a very large car, he then offered to measure my car to save me the embarrassment of failure.
The picture is now being delivered by the curtain store.

2 października 2022
Opinia niezależna
Oceniono na 5 z 5

A 5* experience

A 5* experience. The staff are extremely friendly and helpful. Their expertise saved a lot of time and meant that my aim to the visit was quickly achieved.

22 września 2022
Opinia niezależna
Oceniono na 5 z 5

First class

From the reception as we walked in from Ian, to the service we received from Loretta. Everything was as easy as possible, as professional and friendly as possible. This has filled me with confidence to purchase today and with no hesitation to return.
Thanks to all.

22 września 2022
Opinia niezależna
Oceniono na 5 z 5

Positive experience .....

Visited the store for the first time today. Was given really helpful assistance in choosing fabrics by Loretta. Was able to arrange to take away samples for a refundable deposit. This proved invaluable in making the final choice. Will be making an order after the weekend.

16 września 2022
Opinia niezależna
Oceniono na 1 z 5

Requested a curtain sample online

Requested a curtain sample online. Have been asked to give a review unfortunately I have not yet received the sample

15 sierpnia 2022
Logo The Curtain Store at Home

Odpowiedź od The Curtain Store at Home

Hi, sorry to hear you never received your sample. A new one will be sent out today of Lustro Duck Egg. Thanks, Paul

Oceniono na 5 z 5

Great shopping experience

Great shopping experience, Ian was so helpful nothing was too much effort when helping with our requests. This was our 2nd shopping experience to the store where Ian was on hand to help in anyway he could. Will definitely return, thank you. Mrs V Linney

12 września 2022
Opinia niezależna
Oceniono na 5 z 5

Very prompt and efficient service

Very prompt and efficient service. Easy to use website and good choice of products. Very pleased with the quality and price of the readymade curtains purchased. Speedy delivery.

31 sierpnia 2022
Oceniono na 5 z 5

Sample

I ordered a sample of fabric to make a decision about curtains. It came within a couple of days and I was really impressed that it was free.

19 sierpnia 2022
Oceniono na 5 z 5

Happy with quality of the duvet cover

Happy with quality of the duvet cover. The delivery was quick.

9 sierpnia 2022
Logo The Curtain Store at Home

Odpowiedź od The Curtain Store at Home

Hi,

Thank you so much for taking the time to share your 5 star review!

We are very happy that you love your recent order and hope that everything is just perfect!

Paul

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