The Curtain Store at Home Recenzje 

226
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have ordered blinds twice from The Curtain Store at Home, each time knowledgeable advice from Louise has been given to me which makes it a lot easier to select the right product. The customer... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We recently experienced a fantastic level of service from The Curtain Store when shopping for curtains and blinds for our recently renovated home. The staff were very helpful (and patient) as we perus... Zobacz więcej

Oceniono na 5 z 5

Really pleased with our experience, ordered an old design duvet cover from ted baker that I couldn't find anywhere else. I was slightly worried that the website wasn't legit however the item was shipp... Zobacz więcej

Oceniono na 5 z 5

Love my curtains made to measure by The Curtain Store at Home. After having a few problems with ordering on their website Paul came to the rescue and took me through the process step by step. Once ord... Zobacz więcej

Informacje dotyczące firmy

  1. Zasłony, firanki, karnisze
  2. również w kategorii:
  3. Sklep meblowy
  4. Sklep z oświetleniem

Napisane przez firmę

The Curtain Store, formally known as the Curtain Superstore is a family run business in Blaydon, Newcastle and has been trading for over 30 years with 40+ years’ experience in the fabric and curtain making industry, so we know a thing or two about home furnishings. Our rich experience, coupled with our passion and knowledge, has allowed us to provide an unrivalled bespoke curtain and blind service in the North East whilst having an extensive range of home furnishings at competitive prices, helping us win the soft furnishings supplier of the year in 2019. We are super excited to now be offering our expertise and extensive product range online, helping everyone around the UK to turn their house into a home!


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

226 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 66% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(226)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 17

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Quick response

Got what I wanted and arrived in due course

8 stycznia 2024
Logo The Curtain Store at Home

Odpowiedź od The Curtain Store at Home

Thank you for the review. We are pleased to hear you had a great experience with ourselves. We always love to hear from a happy customer. Kind Regards, Paul

Oceniono na 5 z 5

So easy to deal with

So easy to deal with. They kept me informed about when my order was being shipped and when it was going to be delivered. Loved my purchase!

5 stycznia 2024
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Odpowiedź od The Curtain Store at Home

Thank you for the review. We are pleased to hear you had a great experience with ourselves. We always love to hear from a happy customer. Kind Regards, Paul

Oceniono na 4 z 5

It was really good to get the samples…

It was really good to get the samples free. Unfortunately they took quite a long time to get here so decided on a other fabric from a other company to move things along. I would have chosen a fabric from your store if the samples had arrived earlier. A shame

3 stycznia 2024
Oceniono na 5 z 5

Fabric purchase.The service was excellent

The service was excellent. Ordered fabric on Tuesday 2nd January & had it delivered on Thursday 4th. My chair has now been recovered today. 100% happy with everything.

2 stycznia 2024
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Odpowiedź od The Curtain Store at Home

Thank you for the review. We are pleased to hear you had a great experience with ourselves. We always love to hear from a happy customer. Kind Regards, Paul

Oceniono na 5 z 5

Easy to order very quick with delivery

Easy to order very quick with delivery. And curtains first class. Well made very pleased.

2 stycznia 2024
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Odpowiedź od The Curtain Store at Home

Thank you for the review. We are pleased to hear you had a great experience with ourselves. We always love to hear from a happy customer. Kind Regards, Paul

Oceniono na 5 z 5

The website is really easy to navigate…

The website is really easy to navigate and the product was delivered really quickly and as described

6 grudnia 2023
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Odpowiedź od The Curtain Store at Home

Thank you for the review. We are pleased to hear you had a great experience with ourselves. We always love to hear from a happy customer. Kind Regards, Paul

Oceniono na 5 z 5

Ordered a product which said it was in…

Ordered a product which said it was in stock but actually wasn’t, but after contacting them sent me a replacement product which was fabulous

5 grudnia 2023
Logo The Curtain Store at Home

Odpowiedź od The Curtain Store at Home

Thank you for the review. We are pleased to hear you had a great experience with ourselves. We always love to hear from a happy customer. Kind Regards, Paul

Oceniono na 5 z 5

The Curtain Store at Home - an excellent discovery!

Excellent communication and service. My order arrived within 4 days including the weekend. Love the new curtains purchased; exactly as described.
Would definitely purchase from The Curtain Store at Home again.

14 grudnia 2023
Opinia niezależna
Logo The Curtain Store at Home

Odpowiedź od The Curtain Store at Home

Thank you for the review. We are pleased to hear you had a great experience with ourselves. We always love to hear from a happy customer. Kind Regards, Paul

Oceniono na 1 z 5

If I could rate any lower I absolutely…

If I could rate any lower I absolutely would!

Ordered a bedding set for my son on 10thOctober 2023. Paid £6.99 for the delivery. Item was in stock when I ordered.

I contacted again later in November as it still hadn’t been dispatched & they told me this item was out of stock & they would be dispatching said item on the Friday so I will receive it the following week.

Nothing arrived. I contacted them every week now to check for updates & they have ignored my emails everytime.

Avoid at every single opportunity!

I have cancelled my order now & we be clawing that money back from my bank!

Useless company!

10 października 2023
Opinia niezależna
Oceniono na 1 z 5

Horrific customer service

Ordered an item on the 24th Nov. Still no despatch note a week later despite paying £6.99 for postage (bedsheets). Contacted the company via their 'get in touch' button on the website and received absolutely no reply. Messaged them via Facebook and received a 'we will look into it' message but then since then have been completely ignored. I believe that they sold me an item which they didn't even have in stock and instead of telling me that have just completely ignored me whilst keeping my money. I had to cancel the order and am now waiting for my refund which hopefully won't take as long as a reply from the company does.

5 grudnia 2023
Opinia niezależna
Oceniono na 2 z 5

Wrong fabric 😬

Prompt delivery - unfortunately it was the wrong colourway. Am still waiting to receive returns label and correct fabric.

9 listopada 2023
Oceniono na 5 z 5

Excellent

Delighted with my new curtains. Lovely material, well made and the blackout lining is of excellent quality. Paul was very helpful. So pleased to have found this company. I will be placing another order soon for the other windows.

1 listopada 2023

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