Thecrystalorbs Recenzje 20

Wynik TrustScore: 3.5 na 5

3,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Had a pretty good experience with The Crystal Orbs overall. The website is visually appealing and easy to navigate, especially if you’re into unique anime-inspired décor. I ordered the Crystal Orb L... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Just had my parcel yesterday and the items are perfect, really cool little display piece and I’m chuffed. Delivery can take some time (was about 2/3 weeks to UK) but definitely worth it. Thanks Crys... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The items look great on display, I’m really happy with how they turned out!😍 The customer support team was helpful and answered all my questions, and my order arrived smoothly without any issues

Reakcja na opinię

Oceniono na 1 z 5

I just received my items after a few weeks of waiting. Yes, they do ship from China; had I known, I wouldn't have bought them, since they didn't arrive in time for Christmas. They are a LOT smal... Zobacz więcej

Informacje dotyczące firmy

Napisane przez firmę

The Crystal Orbs is a brand focused on creating high-quality display pieces inspired by the characters and designs people love. We specialize in precision-crafted crystal spheres, using advanced 3D laser engraving to capture detailed designs inside premium optical-grade glass. Each piece is carefully inspected to ensure clarity, durability, and a clean finish.


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

20 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 12% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

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Oceniono na 5 z 5

Great for displays

Just had my parcel yesterday and the items are perfect, really cool little display piece and I’m chuffed. Delivery can take some time (was about 2/3 weeks to UK) but definitely worth it. Thanks Crystal Orbs!

Joe x

1 maja 2026
Opinia niezależna
Logo Thecrystalorbs

Odpowiedź od Thecrystalorbs

Hi Joe,

Thank you so much for your kind words, we’re really glad to hear you’re happy with your order! 🙌
It’s awesome to know the display piece met your expectations.

We also really appreciate your patience with the delivery, especially to the UK. We’re continuously working on improving shipping times while keeping the quality high.

Enjoy your Crystal Orb, and thanks again for your support! ✨

Crystal Orbs Team

Oceniono na 5 z 5

Really impressed! Looks Even Better in Person

Had a pretty good experience with The Crystal Orbs overall. The website is visually appealing and easy to navigate, especially if you’re into unique anime-inspired décor. I ordered the Crystal Orb Lucario and was impressed by the detailed 3D laser engraving and the LED base that really makes it stand out as a display piece or night light.

Product itself looks great and matches the concept shown online. A nice option if you’re looking for a creative and eye-catching collectible or gift.

23 kwietnia 2026
Opinia niezależna
Logo Thecrystalorbs

Odpowiedź od Thecrystalorbs

Thank you so much for your detailed review! We’re really glad to hear you had a great experience and that the Crystal Orb Lucario exceeded your expectations in person. The 3D engraving and LED base are exactly what make it stand out, so it’s great to hear you appreciate those details. We truly appreciate your support! 🙌

TheCrystalOrbs Team

Oceniono na 5 z 5

The items look great on display

The items look great on display, I’m really happy with how they turned out!😍 The customer support team was helpful and answered all my questions, and my order arrived smoothly without any issues

3 marca 2026
Opinia niezależna
Logo Thecrystalorbs

Odpowiedź od Thecrystalorbs

Thank you so much for your kind words! We’re really glad to hear you’re happy with how everything looks on display, that’s exactly what we aim for. Great to know our support team could help and that your order arrived smoothly. Enjoy it! 😍

TheCrystalOrbs Team

Oceniono na 5 z 5

Good service

I am really happy with my Glow Keychain. It fully met my expectations. The quality is amazing and they delivered really quick. Overall, it was a 10 out of 10 experience.

21 kwietnia 2026
Opinia niezależna
Logo Thecrystalorbs

Odpowiedź od Thecrystalorbs

Thank you so much for your kind words! We’re really happy to hear the Glow Keychain met your expectations and that you’re satisfied with the quality and delivery. A 10/10 experience is exactly what we aim for, appreciate your support! 🙌

TheCrystalOrbs Team

Oceniono na 4 z 5

The shipment got delayed

The shipment got delayed, but everything did got delivered with ease after reaching out.

9 marca 2026
Opinia niezależna
Logo Thecrystalorbs

Odpowiedź od Thecrystalorbs

Thank you for your feedback! We’re sorry for the initial delay, but we’re glad everything was resolved smoothly after you reached out. We always aim to make sure every order arrives safely in the end, appreciate your patience! 🙌

TheCrystalOrbs Team

Oceniono na 5 z 5

Great experience

Fast service and high quality items, I will definitely come bacck

23 lutego 2026
Opinia niezależna
Logo Thecrystalorbs

Odpowiedź od Thecrystalorbs

Thank you for your review! We’re glad to hear you’re happy with both the quality and the fast service. Looking forward to having you back!

TheCrystalOrbs Team

Oceniono na 5 z 5

Good support

Accidentally I ordered wrong one, but after contacting the store everything was fixed the same day. Great experience

2 lutego 2026
Opinia niezależna
Logo Thecrystalorbs

Odpowiedź od Thecrystalorbs

Thank you for your review! We’re glad we could quickly fix the issue for you. Mistakes can happen, so it’s great to hear everything was resolved the same day. Happy you had a great experience!

TheCrystalOrbs Team

Oceniono na 5 z 5

the perfect gift

Bought one as a gift for my boyfriend, and he absolutely loved it. So happy, this is going to be my new go to gift for friends and family members!!

24 lutego 2026
Opinia niezależna
Logo Thecrystalorbs

Odpowiedź od Thecrystalorbs

Thank you so much for your kind words! We’re really happy to hear your boyfriend loved the gift, that’s exactly what we aim for. Amazing to hear it’s becoming your go-to for gifts too! 🙌

TheCrystalOrbs Team

Oceniono na 5 z 5

Amazing

I ordered 3 orbs, buy 2 get 1 for free. They just arrived and i’m really happy with them. I will recommend this to my friends!

20 lutego 2026
Opinia niezależna
Logo Thecrystalorbs

Odpowiedź od Thecrystalorbs

Thank you so much for your review! We’re really glad to hear you’re happy with your orbs and that the 2+1 deal worked out for you. Appreciate the recommendation, enjoy them! 🙌

TheCrystalOrbs Team

Oceniono na 5 z 5

Amazing

I dont know what all of these negative reviews are about, probably competition company's. I bought a couple for my little brother, and they look exactly like they are on the site.
Would definitely recommend to anyone who loves pokemon

30 stycznia 2026
Opinia niezależna
Logo Thecrystalorbs

Odpowiedź od Thecrystalorbs

Thank you so much for your review! We’re really glad to hear you’re happy with your order and that everything matched your expectations. It’s great to know your little brother loved them too! We truly appreciate the recommendation 🙌

TheCrystalOrbs Team

Oceniono na 5 z 5

Perfect!

Perfect!

I am really happy with My order. Very good people behind this site. Very loved the products ass well. Will order soon again.

29 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Customer service lacking

Crystal orbs delivered the item to the wrong house. I could see in the delivery pictures that it wasn't my house. But they wouldn't do anything to assist or help me. Horrible customer service. So disappointed.

8 stycznia 2026
Opinia niezależna
Logo Thecrystalorbs

Odpowiedź od Thecrystalorbs

Hi Matt,

We’re really sorry to hear about this experience, we completely understand how frustrating this must have been.

From our side, once a parcel is marked as delivered, we rely on the carrier’s confirmation and delivery evidence. However, if the delivery location appears incorrect, we absolutely want to help resolve this properly.

Please reach out to us at info@thecrystalorbs.com with your order number so we can re-investigate this with the carrier and work towards a suitable solution for you.

Your experience is not the standard we aim for, and we appreciate you bringing this to our attention.

Kind regards,
Crystal Orbs Team

Oceniono na 1 z 5

Extremely Poor Customer Service

I placed an order in December and received a shipping notification on 12/22/25. According to the tracking information, the package has not moved from its location since 01/08/26. I’ve contacted customer service twice and have not received a response. As of today, 01/22/26, I still have not received my order, any communication from the company, or an update—tracking continues to show the shipment as stuck.

22 stycznia 2026
Opinia niezależna
Oceniono na 3 z 5

No repetiría

Como fan de Pokémon compré varias para mí y mis amigos y no es para nada lo que esperaba. De entrada, son mucho más pequeñas de lo que aparentan en las fotos de la web. El envió tardó tres semanas. Vienen de China, no de Estados Unidos, lo que ya da una idea de la calidad que te puedes esperar. La base, que es la que tiene un par de leds que van cambiando de color si lo tienes enchufado vía USB o con pilas, es bastante cutre. La esfera está bien, aunque con la luz se ven pequeños rayones, a pesar de que el envío viene bien protegido. Recomendaría buscar otro regalo friki en lugar de este.

17 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Came with so many visible scratches

Came with so many visible scratches, asked for return, no response. After I sent emails 3 times they responded by saying they would ship new ones and offered no option of returning.

8 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Be careful!

I just received my items after a few weeks of waiting. Yes, they do ship from China; had I known, I wouldn't have bought them, since they didn't arrive in time for Christmas.

They are a LOT smaller than expected! On the website, the images are zoomed in to make them look better. The base is of extremely cheap quality.

You can't return them without paying $17, so in conclusion, I wouldn't recommend buying from them.

30 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Weeks of waiting

No way to tell where this company is set up no matter how much I Google. After 2 weeks it finally says shipped but I got nervous when it said it was handed over to a plane.
I wasn't made aware this was a foreign company before purchasing so I was not ready to pay the new import fees from foreign countries to America. I feel tricked and as if the time they waited to ship was just to make sure that I could cancel the charge because it had long gone through.

14 grudnia 2025
Opinia niezależna
Oceniono na 2 z 5

Ich warte leider auch seit 8 dezember…

Ich warte leider auch seit 8 dezember auf meine Bestellung, die sendungsverfolgung ist katastrophal!
Der Sitz der Firma befindet sich in den Niederlanden aber geliefert wird aus China ,schade das man das vorher nicht sieht und die Finger davon lassen kann!!

8 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

SCAM, AVOID AT ALL COSTS

I placed an order on the 22nd of November, it’s now the 18th of December and it still hasn’t arrived, have contacted the company and they’ve said they’re investigating but I’ve told them since there has been no update on the tracking since the 8th December that it would be lost and I want a refund, I’ve since had no response.
Looking on their social media, many people have had the same problem. Also had no idea I would be ordering from china.

22 listopada 2025
Opinia niezależna

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