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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

GOOD QUALITY ITEMS AT REASONABLE PRICES. GOOD DELIVERY,TOO. I WILL BUY FROM CROCKS AGAIN, AND WILL BE RECOMMENDING THEM.

Oceniono na 5 z 5

Following placing my order online, I was contacted by the company to advise that the design on one of the mugs (of 2) which formed part of my order had changed and did I want one of each of different... Zobacz więcej

Oceniono na 5 z 5

Such a great shop to visit, with a good online shopping selection too. Very well packaged delivery and timely too. Extremely pleased with my products and a seamless service throughout. Even receiv... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I visited the shop for the first time recently and purchased several items. On returning home I then ordered something else online. The order was processed immediately and arrived a few days later by... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z blatami
  2. Sklep żelazny

Napisane przez firmę

The Crock Ltd is an independant store based in the North Cotswolds, selling everything you need for your kitchen and home, from pots and pans to paintbrushes and screws.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

249 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

Excellent service

Wanted a particular utensil which was widely available once but which is now hard to come by. The Crock had exactly what I wanted. The order was processed the same day and despatched the next.

18 października 2022
Logo The Crock Ltd

Odpowiedź od The Crock Ltd

Hi Maz.
We are pleased that we had the product that you were looking for ! A lot of great products are being discontinued by suppliers and we are always on the look our for replacements so our customers can still get exactly what they want. Your kind review is greatly appreciated.
Many thanks,
Ella.

Oceniono na 5 z 5

The items were well packed and promptly…

The items were well packed and promptly delivered
I really love these lidded salt and pepper pots
Your price was easily the best

22 października 2022
Logo The Crock Ltd

Odpowiedź od The Crock Ltd

Dear April,
Thank you for taking the time to leave us a review.
We are so pleased that you are happy with your pots and that our price was good. We always try and keep our prices as competable as possible and your kind feedback is a reflection of this :)
Regards,
Ella.

Oceniono na 5 z 5

The place that has everything

For Stow residents, as well as those from further afield (and tourists), The Crock is an incredibly useful source for almost everything to do with houseware. Setting up house just round the corner, I'm in there four or five times a week, and the super-helpful staff always guide me to what I need. I love this place. I'd write more, but I need to pop round there now to get some keys cut...

11 października 2022
Opinia niezależna
Logo The Crock Ltd

Odpowiedź od The Crock Ltd

Hi Rupert. Thank you for such a kind review ! Myself and the team love seeing you and Ollie !
Many thanks,
Ella.

Oceniono na 5 z 5

What a great find

What a great find! Fast delivery and nice product. Very well packed.They even included some sweets and a nice handwritten note.
Thank you x

8 września 2022
Logo The Crock Ltd

Odpowiedź od The Crock Ltd

Good afternoon Sian.

We are pleased that your mugs arrived to you safely and in good time. If there is anything else that we can help with in the future please do not hesitate to get in touch.

Warmest regards,
Ella.

Oceniono na 5 z 5

I had a great experience in the Crock…

I had a great experience in the Crock Shop, made my purchase, and left Stow for Cornwall. I regretted not purchasing some aprons, emailed the store, and had them shipped to my workplace in the USA. The customer service was outstanding, communication was excellent, I am delighted. Thank you James and team!

31 sierpnia 2022
Logo The Crock Ltd

Odpowiedź od The Crock Ltd

Dear Mark.

Many thanks for your great review. We are so happy that your purchases arrived to your address in the States so quickly, We also loved the photo of the apron modelling ! It was a pleasure meeting you.

Kind wishes,

Ella.

Oceniono na 5 z 5

Excellent prompt service

Excellent prompt service. I was contacted by the store to ask which colours I would like. Would recommend.

22 sierpnia 2022
Logo The Crock Ltd

Odpowiedź od The Crock Ltd

Dear Wendy.

Many thanks for taking the time to leave us such great feedback.
We are glad that you received the colours that you wanted. We always try and get in contact with our customers when there is a choice of colours or patterns etc.

Kindest regards,

Ella.

Oceniono na 5 z 5

A shop with everything you require in the kitchen.

A wonderful experience shopping with this shop. Items packed beautifully and a lovely sweet note. Thank you

16 sierpnia 2022
Logo The Crock Ltd

Odpowiedź od The Crock Ltd

Dear Nicole.

Many thanks for your kind review. All feedback is greatly appreciated. We are over the moon that your items were packed well and that you had a good shopping experience with us !

Kindest regards,

Ella.

Oceniono na 5 z 5

I bought a couple of their scourers…

I bought a couple of their scourers whilst on holiday last September and loved them! So I went on line and ordered 4 more this year…they are brilliant!
Excellent online service 😊

25 lipca 2022
Logo The Crock Ltd

Odpowiedź od The Crock Ltd

Goo afternoon Mrs Hawes.

Firstly thank you for taking the time to leave us a 5 star review. Secondly, we are pleased that you love our Crock Scrubbies just as much as we do ! We have been selling them for many years now and they are absolutely fantastic. They should hopefully keep you going for another year or so. Remember when they start to ware they are great to use in pots as drainage !

We welcome your business in the future.

Many thanks,
Ella.

Oceniono na 5 z 5
Logo The Crock Ltd

Odpowiedź od The Crock Ltd

Dear Merleen,

Many thanks for taking time to leave us a 5 star review. We are pleased that you are happy with our service and that delivery was prompt.

Many thanks,

Ella.

Oceniono na 5 z 5

Fantastic online service

Fantastic online service, very happy with the product. Excellent helpful customer service to ensure our order arrived in time. Thank you.

6 czerwca 2022
Logo The Crock Ltd

Odpowiedź od The Crock Ltd

Good afternoon Ryan,

Thank you for taking the time to leave such a kind review. We always try and source the best possible products to sell to our customers and your review reflects this.

I shall pass on the positive feedback about our customer service to the team.

Have a great day.

Ella.

Oceniono na 5 z 5

Good product

Good product, prompt delivery and a lovely note too

5 kwietnia 2022
Logo The Crock Ltd

Odpowiedź od The Crock Ltd

Dear Clare.

Thank you for taking the time to leave us such a kind review. We are pleased that you liked the note- we try and make every delivery as personal as possible.

Many thanks,
Ella.

Oceniono na 5 z 5

A very good experience

The Crock Shop went above and beyond to get me the sink hole brush that I wanted. Very efficient and pleasant to deal with. It was a good experience. I would recommend them without hesitation.

16 marca 2022
Logo The Crock Ltd

Odpowiedź od The Crock Ltd

Good afternoon Simon.
We are pleased that you are happy with the purchase of your sink brush. We pride ourselves on our customer service here at The Crock and we are delighted that you had a good experience with us. Your kind feedback means a lot to myself and the whole team.

Best wishes,

Ella.

Oceniono na 5 z 5

Ordered and delivered within 24 hours

Ordered and delivered within 24 hours.
Handwritten thank you note on the invoice…..a nice personal touch.

9 marca 2022
Logo The Crock Ltd

Odpowiedź od The Crock Ltd

Dear Mrs H.
We are pleased that your parcel was delivered so promptly. We always try and get any orders out to our customers as soon as possible so it is great to hear good feedback.

Warm regards,
Ella.

Oceniono na 5 z 5

Very efficient

4 marca 2022
Logo The Crock Ltd

Odpowiedź od The Crock Ltd

Good afternoon Robert.

Many thanks for your review. We are glad that you have found our service efficient.

Kindest regards,
Ella.

Oceniono na 5 z 5

Would use site again

Item as stated on website. Fast delivery. Would use site again.

7 lutego 2022
Logo The Crock Ltd

Odpowiedź od The Crock Ltd

Good afternoon Pam,
Thank you for the review- we are pleased that your order was delivered promptly and that you are satisfied with the goods ordered.
Best wishes,
Ella.

Oceniono na 5 z 5

Exceptionally pleasant and helpful…

Exceptionally pleasant and helpful staff. Excellent service. Very impressed 😀

3 lutego 2022
Logo The Crock Ltd

Odpowiedź od The Crock Ltd

Good afternoon Christine,
Thank you for leaving us a review. We are pleased that you are happy with the service that our team provided. Your feedback is greatly appreciated within The Crock Team.
Kind Regards,
Ella.

Oceniono na 5 z 5

Lovely friendly service

Lovely friendly service. The particular colour I wanted wasn’t available and I was phoned to chose another. Later another call said a new delivery had just arrived and would be checked for my first clour choice and sent if available.(it was). So very obliging for an item under £10. Have bookmarked the site to use again.

28 stycznia 2022
Logo The Crock Ltd

Odpowiedź od The Crock Ltd

Hi Julia,
Many thanks for taking the time to leave us a review. I am so glad that we managed to sort you out a green timer ! We welcome your custom again in the future.
Best wishes,
Ella.

Oceniono na 5 z 5

Great personal service

Great personal service. Thank you.

24 stycznia 2022
Logo The Crock Ltd

Odpowiedź od The Crock Ltd

Good afternoon Tracy. Thank you for the 5 star review- your kind feedback is greatly appreciated !
Kind regards,
Ella.

Oceniono na 5 z 5

Arrived on time and well packaged

Arrived on time and well packaged. Really pleased and will use crock again for future purchases. Thank you for the personal note and sweeties 😊

21 stycznia 2022
Logo The Crock Ltd

Odpowiedź od The Crock Ltd

Good afternoon Claire,
Many thanks for taking the time to leave us such a kind a review.
We pride ourselves on our packing to ensure that none of our orders arrive damaged, your feedback is greatly appreciated. We are also glad that you enjoyed the sweeties !
Warm regards,
Ella.

Oceniono na 5 z 5

Lovely product

Lovely product. Really well packaged. Loved the personalised note in the package.

12 stycznia 2022
Logo The Crock Ltd

Odpowiedź od The Crock Ltd

Hi Sharon,
Thank you for your review. We are pleased that your product was packed sufficiently and that your appreciated the personalised note !
Kind regards,
Ella.

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