Very Poor customer service
Had issues when trying to order via their website, the deal I wanted was 4 stamps for price of £26.99. In order to get what I wanted I had to order a deal of 2 stamp sets for £14.99 x 2 to make the 4 stamps which obviously was approx £3 more expensive. I emailed them advising that I had issues and requested that they refund the overpayment of £3. They refused to do so! Said I could cancel the order but they could not guarantee it would be cancelled and the order would still be shipped. I would then have to return it at my own expense as it would be classed as a change of mind. All they had to do was refund £3 and ship the order. I know this can be done as I used to work for an online retailer. For the sake of £3 they have lost a repeat customer.







