cheesegeek Recenzje 

614
•
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Lovely cheese again, but sad to hear that this is the end of the road - especially as I have just completed my 6 stickers! Missed the chutney and the replacement blue. Best of luck for the future!

Oceniono na 5 z 5

I look forward to getting my cheese box each month and am never disappointed! Great variety and a great range accompanied by useful tasting notes, delivered straight to my door. Everyone should trea... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Out first box from cheesegeek was great - all five cheeses were brilliant. Unfortunately the blue cheese in our second box had spoiled two days after delivery which we weren’t happy about. I’ve rai... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Bought cheese gifts as Christmas presents for friends. None of them received the Christmas message I included with the order, consequently they had no idea why/who from they arrived. Difficult to fin... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z serami

Napisane przez firmę

The Modern Cheesemonger. Hand-picked, top-notch cheese delivered free, chilled, to your door.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

614 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(614)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 291

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great quality

Great quality products in the mystery box and fast delivery as promised

13 stycznia 2026
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Odpowiedź od cheesegeek

Hi Carol,

Thank you so much for the five stars! 🌟

We’re delighted you enjoyed the Mystery Box - we love curating those surprise selections. We pack everything fresh and deliver fast so the cheeses arrive tasting their best.

Hope to surprise you again soon!

Jen
Team cheesegeek 🤓

Oceniono na 5 z 5

Cheesegeek

Interesting selection well wrapped and delivered on time

13 stycznia 2026
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Odpowiedź od cheesegeek

Hi Marian,

Thanks so much for the lovely review! We’re glad you enjoyed the selection. We take pride in sourcing small-batch, seasonal British cheeses and packing them carefully so they arrive in perfect condition. Hope to send more cheesy delights your way very soon.

Jen
Team cheesegeek 🤓

Oceniono na 5 z 5

The best cheeses!

Never had a bad cheese and always a crowd pleaser :)

8 stycznia 2026
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Odpowiedź od cheesegeek

Hi Laura,

Thank you so much for your amazing review! We’re thrilled to hear that all of your deliveries have been so well received.

We only include cheeses at their seasonal best, carefully chosen by cheese obsessives, so we're really glad you've enjoyed them all.

We can’t wait to welcome you back for more cheesy adventures. Thank you again for the kind words!

Jen
Team cheesegeek 🤓

Oceniono na 1 z 5

Delivery delayed

Delivery delayed and had to be reordered. Pretty sure this is not a Cheesegeek issue more a DHL problem. Still awaiting order, now expected tomorrow 14th January.

8 stycznia 2026
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Odpowiedź od cheesegeek

Hi Mr Jennings,

We’re really sorry for the experience you’ve had - this certainly isn’t the level of service we aim to provide.

Your original delivery was delayed beyond our usual timeframe, and while we arranged for a fresh replacement to be sent, we’ve since identified an internal processing error that meant the replacement was scheduled incorrectly. We completely understand how frustrating this must be.

We’re already in touch with you directly to put this right, including a partial refund and complimentary items with your rescheduled delivery, which is now due to arrive on 16th January.

Thank you for bringing this to our attention - we really do appreciate the feedback, and we’re very sorry again for the inconvenience caused.

Jen
Team cheesegeek

Oceniono na 4 z 5

Fine cheese, delivery issue.

I placed two orders as gifts. One arrived as expected, but DHL didn't manage to deliver the second, failing to find the post-office registered address. Cheesegeek stepped in and promptly sent some fresh cheeses, and refunded me for the charcuterie section of the order (out of stock), so my recipient didn't quite receive all that they might have expected. Generally happy with Cheesegeek but unimpressed with DHL.

18 grudnia 2025
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Odpowiedź od cheesegeek

Hi James,

Thanks so much for taking the time to leave such a thoughtful review - we really appreciate it!

We’re glad you felt we handled the delivery issues well and that you were happy with the service, though we’re really disappointed the courier let us down on this occasion and that we didn’t have the charcuterie in stock.

We completely understand your frustration with the courier, and feedback like this helps us continue working closely with our delivery partners to improve reliability.

Thanks again for choosing cheesegeek, and for trusting us with your gifts - we hope to see you again for a smoother experience in the future!

Jen
Team cheesegeek 🤓

Oceniono na 5 z 5

Thank you!

Helpful and flexible with delivery over the Christmas period!

20 grudnia 2025
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Odpowiedź od cheesegeek

Hi Naomi,

Aww, thank you so much for the cheesy love!

We're thrilled to hear you've been pleased with the service, and that you felt it was worthy of five stars. 🌟

We care a lot about our community of curd nerds, it's great to hear that comes through. We hope to see you again!

Jen
Team cheesegeek 🤓

Oceniono na 5 z 5

Great customer service

Great customer service, delicious cheese.

23 grudnia 2025
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Odpowiedź od cheesegeek

Hi Rob,

Thanks so much for the kind words! We love to hear from happy customers.

We work with talented small-scale producers to bring you the very best in artisan cheesemaking, so it's brie-lliant to hear the cheese selection was enjoyed.

We're really grateful for your review and hope to see you again!

Jen
Team cheesegeek 🤓

Oceniono na 5 z 5

A Delightful Christmas Present

I received as a Christmas present a gift subscription to CheeseGeeks. I had a couple of questions and a request (no goats cheese - I'm allergic) and sent them a couple of emails which were responded to promptly (thanks Jen in Customer Services). Yesterday I received my first cheese box and it was delicious! The cheese was well packed with an ice bag and in addition they provide a booklet giving a brief background on each cheese provided. There is also a recommendation as to what best to drink / consume with the cheese which was very welcome. If the remaining cheese boxes are as good as this one was I may well look to continue my subscription after my gift expires.

9 stycznia 2026
Opinia niezależna
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Odpowiedź od cheesegeek

Hi Jonathan,

Thank you so much for your thoughtful review - it means a lot! 💛

We're so happy to hear you enjoyed your first delivery so much that you're considering extending your subscription already. That's "grate" news!

We're delighted you feel the experience was worth five stars. Thanks so much for taking the time to share your thoughts, and for your kind words.

We can't wait to hear what you think of your next delivery! ✨

Jen
Team cheesegeek 🤓

Oceniono na 5 z 5

Easy to order

Easy to order, delivered exactly on time and I hear the selection was excellent! It was a Christmas gift for my sister.

21 grudnia 2025
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Odpowiedź od cheesegeek

Hi Victoria,

Thanks so much for choosing us!

We're thrilled to hear your sister was happy with the selection, and that you found the ordering and delivery process smooth.

We really appreciate the support, and hope to see you again!

Jen
Team cheesegeek 🤓

Oceniono na 2 z 5

Nice cheese apparently but all 5 orders…

Nice cheese apparently but all 5 orders had the wrong Message on so none knew who sent the cheese

21 grudnia 2025
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Odpowiedź od cheesegeek

Hi Rachel,

Thank you for letting us know, and we’re really sorry about the mix-up with the messages - especially as these were gifts.

We’re glad to hear the cheese was enjoyed, but we completely understand how frustrating it must have been not knowing who they were from.

This isn’t what we’d expect from our service, and we’ll be in touch with you directly to sort this out properly. Thanks again for flagging it with us!

Jen
Team cheesegeek

Oceniono na 5 z 5

Even better on second order..…

this was my second order after being impressed the first time. Really enjoyed the selection of cheeses.
Delicious sourdough crackers.
Charcuterie platter was excellent too.
I'm a very happy customer.

21 grudnia 2025
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Odpowiedź od cheesegeek

Hi David,

Thank you so much for your thoughtful review! We work closely with artisan producers to bring you the finest British cheeses, condiments, and charcuterie, so we’re thrilled it hit the spot.

It’s brie-lliant to hear you’re a happy customer - that’s exactly what we aim for! We can’t wait to see you again for more cheesy fun. 🧀

Jen
Team cheesegeek 🤓

Oceniono na 5 z 5

Part of our Christmas Eve celebrations

Part of our Christmas Eve celebrations! Enjoy the descriptions of each chees and then see who agrees/disagrees with comments.

24 grudnia 2025
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Odpowiedź od cheesegeek

Hi Margaret,

We love that - cheese debates are very much encouraged in our book! 🧀

We’re so pleased our cheesebox could be part of your Christmas Eve celebrations, and that the tasting notes sparked a few agreements (and disagreements!).

Thanks so much for letting us be part of the festivities.

Jen
Team cheesegeek 🤓

Oceniono na 5 z 5

Christmas gift for Daughter

Ordering the cheese and service were excellent!! Thank you so much!!

18 grudnia 2025
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Odpowiedź od cheesegeek

Hi DeeAnn,

Thank you so much fro choosing us for your daughter's Christmas gift, and for your lovely review!

We really appreciate the kind words - we're delighted you felt the whole experience was excellent and worthy of five stars! 🌟

We hope to see you again to spread even more cheesy love.

Jen
Team cheesegeek 🤓

Oceniono na 4 z 5

Good cheeses (tasty), not so great delivery

Good cheeses (tasty), well selected and good maturity. Tasting notes were useful too… let down by delivery though as didn’t arrive when they should have which hampered plans (had to go and buy some cheese from a shop) - but that’s not so sure they can do much about that.

20 grudnia 2025
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Odpowiedź od cheesegeek

Hi Paul,

Thank you so much for the lovely feedback on the cheeses - we’re really glad you enjoyed the selection, maturity and tasting notes 😊

We’re really sorry the delivery timing let things down and disrupted your plans, especially at such a busy time of year. While we do everything we can to keep deliveries on track, peak festive periods can sometimes throw a spanner in the works - but that doesn’t make it any less frustrating, and we completely appreciate the inconvenience it caused (having to do an emergency cheese shop is never ideal!).

Thank you again for your understanding and for taking the time to share your experience - it genuinely helps us improve, and we hope to make your next order a smoother one all round 🧀✨

Jen
Team cheesegeek 🤓

Oceniono na 5 z 5

This is the second year we have…

This is the second year we have received a gift cheese selection from Cheese Geek and I would recommend this company as a top notch experience all round!

18 grudnia 2025
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Odpowiedź od cheesegeek

Hi Kathryn,

Thanks so much for your "brie-lliant" review! We're so happy to hear that you've enjoyed both of your cheesy gifts.

Your recommendation truly means a lot to us! 🥹

Jen
Team cheesegeek 🤓

Oceniono na 5 z 5

Great service and products

Quick delivery. Cheeses were a gift and were loved by the recipient. What’s more to say?

18 grudnia 2025
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Odpowiedź od cheesegeek

Hi Julie,

Thanks so much for taking the time to leave your lovely review! We're delighted you feel the service and products made a five-star gifting experience 🌟

We hope to see you again soon!

Jen
Team cheesegeek 🤓

Oceniono na 5 z 5

It was a gift

It was a gift; it arrived on time! They said thank you.
I can tell you no more as I didn’t eat the cheese.

18 grudnia 2025
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Odpowiedź od cheesegeek

Hi Simon,

Thanks so much for choosing us for your gift pur-cheese, and for the five stars! 🌟

We really appreciate you taking the time to leave a review and hope to see you again.

Jen
Team cheesegeek 🤓

Oceniono na 5 z 5

Great Service

18 grudnia 2025
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Odpowiedź od cheesegeek

Hi Martin,

Thank you so much for the five stars! 🌟 We're so happy you feel the service has been great, and hope to see you again soon.

Jen
Team cheesegeek 🤓

Oceniono na 5 z 5

Great company

Great company. Reliable delivery, great cheese!

15 grudnia 2025
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Odpowiedź od cheesegeek

Hi Alice,

Thank you so much! Great cheese and reliable delivery is exactly what we aim for, so we’re thrilled to hear you enjoyed it. Hope to send more cheese your way very soon! 🧀✨

Jen
Team cheesegeek 🤓

Oceniono na 5 z 5

All very good.

Arrived when requested, superbly packed, excellent quality product, including cheeses new to us. The enclosed game provided great family fun.

18 grudnia 2025
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Odpowiedź od cheesegeek

Hello,

Thank you for such a lovely review! We’re so pleased everything arrived exactly when requested, beautifully packed, and that you enjoyed discovering some new cheeses (and new favourites - we hope!). It's "grate" to hear The Robin cheese and games box went down a treat with your family this festive season, too.

Thanks so much again for the support.

Jen
Team cheesegeek 🤓

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