Lovely cheese again, but sad to hear that this is the end of the road - especially as I have just completed my 6 stickers! Missed the chutney and the replacement blue. Best of luck for the future!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I look forward to getting my cheese box each month and am never disappointed! Great variety and a great range accompanied by useful tasting notes, delivered straight to my door. Everyone should trea... Zobacz więcej
Reakcja na opinię
Out first box from cheesegeek was great - all five cheeses were brilliant. Unfortunately the blue cheese in our second box had spoiled two days after delivery which we weren’t happy about. I’ve rai... Zobacz więcej
Reakcja na opinię
Bought cheese gifts as Christmas presents for friends. None of them received the Christmas message I included with the order, consequently they had no idea why/who from they arrived. Difficult to fin... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
The Modern Cheesemonger. Hand-picked, top-notch cheese delivered free, chilled, to your door.
Dane kontaktowe
Zjednoczone Królestwo
- hello@thecheesegeek.com
- thecheesegeek.com
4,3
Doskonała
614 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I bought this as a Christmas present…
I bought this as a Christmas present for friends and they were absolutely delighted. It arrived on time beautifully packaged.
21 grudnia 2025
Odpowiedź od cheesegeek
Hi Mrs Evans,
We are thrilled to hear that the gifts went down well. Thanks for sharing the cheesy joy with others this festive season!
Jen
Team cheesegeek 🤓
Bought as a gift for delivery and the 3…
Bought as a gift for delivery and the 3 is based on the missed delivery date and cheese arriving in not best gift giving state.
Products arrived a day later and wet and messy from the ice pouch been damaged in transit. Not a best start for a gift.
24 grudnia 2025
Odpowiedź od cheesegeek
Hi Angela,
Thanks so much for your review!
We’re very sorry to hear that your gift order didn’t arrive in the condition you expected, and we completely understand how disappointing that must have been.
We do our best to ensure all packages arrive safely and on time, but we’re sorry that the ice pouch was damaged in transit and that this affected the presentation of the cheese. We'll be following this up with our courier partner.
Thank you so much again for letting us know. We hope we have the chance to give you a much smoother experience in the future.
Best wishes,
Jen 🤓
Excellent support
Very good support from the team at cheesegeek . I was concerned my order would not arrive in time for Christmas but they followed it up and everything was fine. The cheeses were well received.
20 grudnia 2025
Odpowiedź od cheesegeek
Hi Mary,
Thank you so much for your kind words! We’re really glad we could help put your mind at ease and that everything arrived in time for Christmas. Delighted to hear the cheeses were well received! 🧀🎄
Jen
Team cheesegeek 🤓
My package was never delivered
My package was never delivered. Very upset as this is my family in the UK and I live in the US. I've used the service before but this time was a disaster. Will not recommend or use again.
20 grudnia 2025
Odpowiedź od cheesegeek
Hi Tina,
We’re very sorry to hear how disappointing this experience was, especially as you were ordering from overseas - we completely understand how upsetting this must have been.
Unfortunately, the parcel was lost in transit with DHL, and we’re truly sorry that this wasn’t picked up by us sooner. While we do our best to monitor every order and proactively contact customers, during peak volumes this one was regrettably missed, and we fully acknowledge that this added to your frustration.
As soon as you brought it to our attention, we arranged for a fresh replacement to be sent on the earliest possible delivery date. We’re sorry if this resolution didn’t meet your expectations, and we genuinely regret that we let you down on this occasion.
If you’d like us to look into this further or discuss alternative options, please don’t hesitate to contact us at hello@thecheesegeek.com - we’d really like the opportunity to help.
Jen
Team cheesegeek
Sorted out the problems caused by their…
Sorted out the problems caused by their system and product arrived on time in good condition
19 grudnia 2025
Odpowiedź od cheesegeek
Hi GD,
Thanks so much for sharing your experience. Glad we could resolve the issues for you!
Jen
Team cheesegeek 🤓
Great communication from staff who care…
Great communication from staff who care and a great product. I use them every year.
19 grudnia 2025
Odpowiedź od cheesegeek
Hi Antony,
Thank you for leaving such a thoughtful review, and for choosing us again this year!
We really appreciate the support! 💛
Jen
Team cheesegeek 🤓
Easy ordering, good comms, no hassle delivery.
Ordered in advance - easy to do. Was kept up to date with delivery details and arrived at the time specified - well packaged and kept cool. Can't comment on taste yet but have used this friendly firm before and have enjoyed their products. Looks great and looking forward to indulging ourselves over Christmas
19 grudnia 2025
Odpowiedź od cheesegeek
Hi Julian,
Thank you so much for your lovely feedback! We’re really glad everything arrived on time and nicely chilled. And thank you for coming back to us again, it really means a lot.🫶
Jen
Team cheesegeek 🤓
Advent calendar
Always excellent cheeses and accompaniments and amazing customer service. The advent calendar is out of this world!
18 grudnia 2025
Odpowiedź od cheesegeek
Hi Chris,
Out of this world is exactly what we were aiming for! 🚀🧀
We’re so glad you loved the cheeses (and the advent calendar especially). Thank you for the lovely words and for being such a great customer!
Jen
Team cheesegeek 🤓
Excellent service
Great service, prompt delivery, goods exactly as described. I'm in New Zealand and ordered a delivery for a friend in the UK and it was all handled efficiently and smoothly, with great communication throughout and delivery tracking as well. I'll be using them again, for sure.
18 grudnia 2025
Odpowiedź od cheesegeek
Hi Scott,
Thank you so much for the recommendation! We’re really glad everything went seamlessly for your UK delivery, and that your friend enjoyed it.
Thanks for trusting us from all the way over in New Zealand - we’ll be here whenever you’re ready for round two!
Jen
Team cheesegeek 🤓
Another great selection of artisan…
Another great selection of artisan cheeses delivered on time to the door ready to eat
18 grudnia 2025
Odpowiedź od cheesegeek
Hi Steve,
Thanks so much for the kind words. We're really glad to hear the December cheese selection was a hit in your household! 💛
Jen
Team cheesegeek 🤓
Odpowiedź od cheesegeek
Hi Julian,
We're so glad to hear you were happy with the ordering process - thank you so much for choosing cheesegeek for your gift, and for taking the time to leave a review!
We hope to see you again ✨
Jen
Team cheesegeek 🤓
Very happy to recommend
Top class and friendly service as usual. Rapid and secure delivery (by proper courier, not Evri or Yodel) and fantastic cheese. Very happy to be a repeat customer.
16 grudnia 2025
Odpowiedź od cheesegeek
Hello,
Aww, what a wonderful review - we're over the moon you are enjoying the cheese and service! Thank you so much for your support 🫶
Jen
Team cheesegeek 🤓
Premium cheese experience
Fast delivery, excellent cheese and all round great service.
18 grudnia 2025
Odpowiedź od cheesegeek
Hi Gary,
We love to hear this! Thank you so much for sharing your 5* experience, and for choosing cheesegeek! 💛
Jen
Team cheesegeek 🤓
Great customer service
Great customer service. They were able to add a gift message to an order after it was confirmed. Thank you.
17 grudnia 2025
Odpowiedź od cheesegeek
Hi Julie,
Thanks so much for the lovely 5* review! 🙌 Your support means a lot to our little team.
Jen
Team cheesegeek 🤓
Odpowiedź od cheesegeek
Hi DW,
Thanks so much for the cheese love! 💛
We’d like to formally apologise for getting you hooked on the yellow stuff - our boxes really should come with a warning, shouldn’t they?!
We’re so glad to hear you’re enjoying the delivery and that our cheese has earned a permanent spot in your snack rotation. That’s exactly the kind of problem we like to cause 😉
Thanks again for taking the time to leave a review!
Jen
Team cheesegeek
Cheese Geek is the best!
Cheese Geek is a massive hit in our household. Amazing cheese, lovely nibbles, and we get their advent calendar every year because it’s THE best!
22 grudnia 2025
Odpowiedź od cheesegeek
Hi Suze & Balazs,
Your review has absolutely made our day - thank you so much! We’re over the moon to hear that we’ve brought some cheesy joy to your home and family. 💛
We completely get the Advent excitement (it is pretty special!), and it means so much to us that you choose to come back year after year. We’re genuinely honoured to be part of that tradition 🥹
Thanks for being part of the cheese gang!
Jen
Team cheesegeek 🤓
Message not included in the shipment
Bought cheese gifts as Christmas presents for friends. None of them received the Christmas message I included with the order, consequently they had no idea why/who from they arrived. Difficult to find/add little extras such as crackers/chutneys to the order. Only small choice of cheese gifts compared with the past. Cheeses said to be nice. No company contact telephone/email to enable a small change to order (due to mistake made actually because of opaque and clunky ordering process).
15 grudnia 2025
Odpowiedź od cheesegeek
Hi Jolanta,
Thank you for taking the time to share such detailed feedback -we’re really sorry that parts of your Christmas gift experience fell short!
We’re particularly disappointed that the gift messages didn’t arrive with the orders. We know how important that personal touch is, and we completely understand how frustrating that must have been for both you and your friends. We’ve followed this up internally and have sent you a separate email with more details and a small gesture to apologise.
We’re also sorry to hear that the ordering process as a whole didn't feel clear or smooth. Your comments are really helpful, and we’ve shared them with our team as we continue to improve the website and gifting experience.
We’re glad to hear the cheeses themselves were enjoyed, but we appreciate that the overall experience matters just as much. Thank you again for your honest feedback.
If you ever need support in the future, our team is always happy to help via email at hello@thecheesegeek.com.
Best wishes,
Jen
Team cheesegeek
Odpowiedź od cheesegeek
Hi Paul,
Aw, thank you so much for your kind review! We are so happy to hear things have been "grate" all around - it means a lot to us.
Jen
Team cheesegeek 🤓
Cheeses loved by recipients
We’ve sent two lots of cheeses to friends this year who reported back their delight at the taste and quality.
15 grudnia 2025
Odpowiedź od cheesegeek
Hi Mr Monkman,
Thanks so much for your lovely review. Knowing our cheese gifts brought your friends such joy really means a lot to us, and we're so happy they enjoyed the taste and quality.
Thanks again for choosing us to share the cheese love! 💛
Jen
Team cheesegeek 🤓
Disappointed
Although advertised as a Christmas gift, and that it would be in date for Christmas,the best BB date was 23.12.25.
Also was described as a hamper, but was not packaged as I would have thought a hamper to be. Cheeses were packed loose in a postage box, with no presentation box. Quite disappointed
15 grudnia 2025
Odpowiedź od cheesegeek
Hi Sally,
Thanks so much for taking the time to share your feedback.
We're incredibly disappointed to hear your order didn't meet your expectations - and we'd love to make things right before Christmas. I have dropped you a separate email with the details.
Thanks again for leaving a review - we're grateful for your honest feedback, and truly sorry we didn't hit the mark this time.
Jen
Team cheesegeek
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.