Good customer service and advice. Products arrived next day and seem to be working fine.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fantastic service, Alarm arrived earlier than expected was a mistake with one item sent in the wrong colour from what was ordered but Huzi was in touch and sorted out the issue straightaway and sent c... Zobacz więcej
Extremely helpfull and knowledgeable. Was looking into setting up a cctv system so I thought I would give them a call to discuss. My call was answered quickly by a friendly, very helpfull and professi... Zobacz więcej
Very good product description excellent delivery in good time and at a very fair price thankyou Glynn
Informacje dotyczące firmy
Napisane przez firmę
The CCTV Store is a leading supplier of cutting-edge security technology offering CCTV cameras, intruder alarms, intercom systems and more from the industry's largest and most innovative brands. From state-of-the-art CCTV cameras to sophisticated intruder alarms and easy to use intercom systems, we offer a diverse range of products to suit every security need. Whether you're protecting your home, business, or public space, you'll find the perfect solution in our extensive inventory at best prices. At The CCTV Store, we understand the importance of security in today's fast-paced world. That's why we've curated a range of products from industry leaders such as Hikvision, Dahua, Uniview, Ajax, AXPRO and more. With our extensive stock of top-quality equipment, fast dispatch and Next Day delivery, we ensure our customers have access to world class security products in no time. With The CCTV Store, you can trust that your security needs are in good hands, from purchase to installation and beyond. The CCTV Store - Helping You Keep an Eye!
Dane kontaktowe
Zjednoczone Królestwo
- 0333 3399 549
- hello@thecctvstore.co.uk
- thecctvstore.co.uk
4,6
Doskonała
233 recenzji
Odpowiada na 88% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very Quick Delivery
Ordered on a Monday and my item was delivered the next day. Fast despatch and delivery and well packaged. Can recommend and will use again.
2 lutego 2026
very helpful after i made a mistake…
very helpful after i made a mistake sorted me out on what i needed
2 lutego 2026
Very helpful tech person who answered…
Very helpful tech person who answered all my questions via email. Product works well and solved the problem. Quick delivery, would use again
13 stycznia 2026
I simply cannot fault this company.
I simply cannot fault this company.
The CCTV Store is simply the best at customer support, pricing , good quality stock and most important, SUPER FAST DELIVERY.
Thanks again to the CCTV Store for helping me in my product choices!
13 stycznia 2026
Have a very good range of CCTV…
Have a very good range of CCTV equipment in stock and both my NVR and camera arrived exactly as promised for the delivery option I chose each time - including next day.
13 stycznia 2026
quick simple delivery would use again
9 stycznia 2026
Wow what can I say…….
Wow what can I say…….
This company is a breath of fresh air is this mad world.., where profits come first and service isn’t even thought about anymore! I ordered this doorbell on Jan 15th at 2.30pm it came the today at 11.50 I fitted this afternoon and not only did the customer pay me there and then they also gave me a tip they and I were both chuffed thanks So much will 100% be using this company again in the future 5star!!!
15 stycznia 2026
Quick response and great advice.
Fantastic response from Huzi regarding our adoption of an existing Hikvision CCTV arrangement in our new home. Took time to understand the situation and clearly advise the relevant products.
Highly recommended.
13 stycznia 2026
Take money for next day when not in stock
Paid £9.95 for next day delivery then told only 1 item has been despatched and still not here 2 days later
6 stycznia 2026
Odpowiedź od The CCTV Store
Hi Mr S Williams,
Thanks for choosing The CCTV Store.
Sorry to hear you haven’t received the order yet.
I’ve checked your order and can see that you ordered Sunday morning and chose the delivery service with 2-3 days delivery time.
I can confirm that your order was dispatched the next working day with Royal Mail and it went out for delivery this morning.
RoyalMail tried to deliver your parcel today, I.e. 07/01/2026 at 10:48am but there didn't seem to be anyone in. They left a card and will re-attempt the next working day.
You can track your order on our order tracking page on our website. Alternatively you can track your order on Royal Mail website using the tracking link sent to you in both emails by Royal Mail.
On that link, you can nominate a safe place or a neighbour or choose to have it sent to any local Post office for collection in person.
Hope this helps and if you need further assistance, please do not hesitate to contact us at hello@thecctvstore.co.uk.
Have a great day.
Thanks!
Nice smooth delivery
Nice smooth delivery. Item packaged well and now working very well too.
15 grudnia 2025
No fuss
No fuss, order was placed, and arrived on a Saturday morning. Item was good price, does the job and my client was happy when I installed it that afternoon.
14 listopada 2025
Did not deliver on time and yet to…
Did not deliver on time and yet to receive refund for shipping
9 grudnia 2025
Odpowiedź od The CCTV Store
Hi Mathew,
Thanks for sharing your feedback with us. Sorry your experience wasn’t as expected.
I’ve checked your order details and can confirm that you paved the order with a priority timed service but the model you ordered sold out earlier in the day. However, even if it wasn’t sold out, it won’t go out the same day because you ordered after our cut off time for same day dispatch.
We dispatched your order the next working day and although it’s within our advertised dispatch time frame, we refunded your delivery charge.
We sent you communication confirming the refund and gave an estimated time frame for funds to clear in your account. Refunds to the payment card are not instant and take a few days to complete.
For all urgent and timed sensitive orders, We recommend you place them before the cutoff time to avoid any disappointment.
Hope the install goes well and if you need further assistance, please do not hesitate to get in touch.
Thanks!
great service
5 grudnia 2025
Great service
Great service, always deliver and no issues. Would recommend to family and friends
4 grudnia 2024
New CCTV DVR
Fast delivery, answer any questions quickly and everything needed supplied for new CCTV DVR
20 listopada 2025
Opinia niezależna
Fantastic buying experience
Fantastic buying experience - Huzi was super helpful recommending a DVR to replace ours which had died, quick to reply to emails and didn't try to upsell us a unit with features we didn't need. Shipping was nice and quick too. Absolutely recommended!
17 listopada 2025
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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