The Beauty Lounge Recenzje 

Great experience with my P.A. Dr Kelly MCkenna, excellent, natural-looking results. She opened a brand-new product box in front of me, which really built my trust and showed her professionalism. Everything we discussed in the consultation was delivered. Highly recommend!

The eye serum has given me dark lines on my eyes that havent gone away in months and when i contacted them they never responded. Super horrible business

Product failed as the applicator came off and stayed in the bottle.
Could not use again, I constantly emailed them with no reply. Do not use bad customer support.

I booked a wash and blow wave for 12:30pm with Noor ahead of an important event. When I arrived, the staff seemed confused and told me the stylist hadn’t shown up. There was no manager on site, no meaningful apology, and no effort to find an alternative for me.

I had a makeup appointment at 1:45pm, so I couldn’t wait around. I paid a deposit and booked in good faith, expecting at least a basic level of professionalism. Instead, I left with nothing and no solution offered.

Original products, I have verified them by the QRcode. Very good prices and all the products are original.
All good with all my orders and shipment. I have ordered from them more than 10 times.
Very good!

Worst place to get your hair done, I spent over £300 to get the wrong shade and not what I expected at all. When u even showed pictures to Hair dresser Serdar of what I want. he was very unprofessional didn’t even offer me a refreshment or anything and doesn’t know how to match colours at all like is he BLIND or something. Wouldn’t waste ur money at all at this place … I wanted blonde and got ashy brown by him … worst hair dresser place ever!!!

Under no circumstances do not use this website!!!! They sent me incorrect product and after I returned it, cut all the communication with me. Promise of overnight shipping for me turned out $200 less and 2 weeks later no product. And heaps of my time spent writing them emails and going to the post office to return incorrect product. Their website reviews are structured in the way that you cannot filter and see negative reviews. The worse customer experience ever!

always delivered within 5 days..happy repeat customer

I was expecting one item from the site on the 3rd of April, the delivery status said “delivered” but the package was nowhere to be found. I was advised to contact the couriers to carry out an investigation. This was concluded a week ago and the parcel was deemed missing, which I realise is the couriers fault. However, it’s been several days since the investigation was concluded, and the company are still claiming they can’t get in contact with the couriers, and also claiming the need to do so before sending any replacement or giving me my money back. I have send countless emails explaining the situation, and every time I get the same inconclusive response. I have almost given up trying to get my money back at this point, $180 on an eyelash serum that I never received! The customer service are useless and I will not be shopping from the website again!