I've had a bad back for 9 years and had had enough. I found Back in Action Marlow store to try out sofa, chairs and mattresses. Iliana the Manager there let me stay all day to try out the furniture.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I knew what product I wanted (a replacement for a worn out item). Found The Back Shop via Google, excellent & informative web site, competitive price, & one of the most efficient & speedy delivery ser... Zobacz więcej
I spent ages dithering, changing my mind, trying seats out, dithering again.. but the person who served me was the epitome of patience. She also gave invaluable advice and guidance on other ways I co... Zobacz więcej
The advisor I saw was absolutely brilliant and steered me towards a much more suitable product than I would have gone for if purchasing on line. She also saved me from getting another unsuitable produ... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
The Back Shop has been aquired by "Back In Action" forming the UK's Premier Ergo-Furniture Retailer. Branded as "Back In Action : THE Back Shop" This extends The Back Shop to four great retail stores in Marylebone, Amersham, Bristol and Marlow. Back in Action has its own Trustpilot section which reflects the increased service now given to former Back Shop clients.
Dane kontaktowe
67 George Street, W1U 8LT, London, Zjednoczone Królestwo
- 020 7935 9120
- info@backinaction.co.uk
- thebackshop.co.uk
4,9
Doskonała
142 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Missing Items in box.
Missing Items in box.
I emailed yesterday as my 2 sitfit plus cushions came without needles to insert into the pump. I haven't yet received a reply. Thanks
8 czerwca 2017
Opinia niezależna
Odpowiedź od The Back Shop (Now Back In Action tm)
Hi Jane
Having investigated this for you I am pleased to find that we have been in touch and helped you to locate the needle within the pump housing.
This neat little deign means the needle doesn't get bent but does often mean that the pump needle is missed when unpacking the item.
We will be looking at how we can more clearly mark the needles location!
Thank you for your feedback :) we hope you are now enjoying your SitFit to the full!
Best Wishes
- The Back Shop team.
Excellent product recommended by a …
Excellent product recommended by a friend. Speedy, efficient delivery.
26 maja 2017
Opinia niezależna
Great product from this shop
Great product from this shop. If you have never been to visit, you should go, if only to try out opsvik's famous gravity chair!
9 maja 2017
Opinia niezależna
Efficient ordering and delivery on a good product.
Immediate response on ordering the Humantool saddle seat was much appreciated. Product was delivered in two days which I thought was super-fast and the saddle seat is great, finding it extremely comfortable and has already eased tension in my lower back and can feel the benefit of my hips being positioned in a more open alignment. Many thanks.
12 kwietnia 2017
Opinia niezależna
back support chair
very efficient ordering service, product arrived very promptly and is excellent.
8 marca 2017
Opinia niezależna
did what it says on the tin
i object to rating companies trying to dictate my behaviour. i'm happy to supply a rating, i'm not happy to give you more of my time. go away!
27 lutego 2017
Opinia niezależna
Damaged Goods
Update, the back shop got in touch straight away and informed us that we would not have to pay to send the product back, by this point we had fixed the fault. The company then informed us they would be sending us a free replacement as well. Excellent customer service. Thank you
Ordering was easy and the Lumber roll turned up quickly. However the strap on the back was broken. When I looked at the returns policy it said we have to pay for the return, the lumber roll was only £23 so it would not be worth our while sending it back. One of the teachers will be stitching it
27 stycznia 2017
Opinia niezależna
Odpowiedź od The Back Shop (Now Back In Action tm)
Dear Janet,
You are not obliged to pay for the return of faulty items. It looks like you've been able to effect a repair but we would like to refund some of your purchase or supply a replacement at your option.
Very best wishes BIA The Back Shop
Order dispatched promptly arrived in a …
Order dispatched promptly arrived in a couple of days, only little 'hitch' was the VAT form, but dealt with very well.
Good prompt service would recommend them.
25 stycznia 2017
Opinia niezależna
Excellent product, delivered swifly.
I knew what I wanted having used the Backpal many years ago found it worked very well.
It was easy to order on The Back Shop's website and was swiftly dispatched and delivered.
10 stycznia 2017
Opinia niezależna
Product delivered
Ordered a McKenzie roll and it was delivered on time and was as described
14 listopada 2016
Opinia niezależna
Great product & customer service!
Having suffered an office chair that apparently is well suited to most people's backs long enough I was on the lookout for a lumbar support with an amount of flexibility and sitting partner fits the bill perfectly and I finally manage to get through a days work without the usual back, neck and shoulder pain, bliss! Though be warned it takes a bit getting used to and some of my back muscles weren't all to pleased to begin with. In terms of customer service, I didn't receive a confirmation email for my order so phoned the customer service to find out my order is already on the way, less than 12 hrs after ordering. The courier service kept me up to date and was probably the most reliable considering we live in a remote location and have to rely on safe location delivery.
3 października 2016
Opinia niezależna
very good
the humantool saddle that I bought is by far the best buy for me over the past few years!
19 lipca 2016
Opinia niezależna
no slouching at work now
Great service, the seat wedge has really helped with my posture, no more stiff back!
25 maja 2016
Opinia niezależna
purchase of a Back roll
Easy mail order pages to select products and very good service
with order and tracking and delivery. very efficient
11 maja 2016
Opinia niezależna
fast and reliable
delivered sooner than expected, good quality for money
29 kwietnia 2016
Opinia niezależna
I am very happy with the quality purchased and the help and support I received to adjust the chair around me and my personal needs.
Shanice provided me with excellent service and advice.
8 marca 2016
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.