The AA Cars Recenzje 

1027
Wynik TrustScore: 4 na 5

4,1

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

As a dealer, we have been working and advertising with AA cars over the last 2 years, and have found it to be one of the most effective platforms that we’ve tried. It has certainly paid for itself wit... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was at The Adventure Bike Festival this weekend when my 750 AfricaTwin motorcycle started to fire on just one pot. I called to see the lads, who were more than helpful, I think they were happy worki... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Ordered a vehicle with this company. All went smoothly until the finance application that, because we are a partnership, took longer than expected. Then an email from Jonathan at AA leasing: Plea... Zobacz więcej

Oceniono na 5 z 5

Well what a journey… Craig was absolutely amazing with helping me find a car quickly and getting one two days later! It’s safe to say it’s been a journey but Craig has been amazing every step of the... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja marketingu internetowego

Napisane przez firmę

AA Cars works with a network of UK dealers to provide top-quality used cars so our customers can buy with confidence.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(1027)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 102

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Not for New Registered vehicles.

Not for New Registered vehicles.

10 stycznia 2025
Logo The AA Cars

Odpowiedź od The AA Cars

Hello, Thanks for your feedback, we're sorry to hear that your experience has fallen short of your expectations. We take all feedback seriously and where possible use it to improve and strengthen our services going forward. AA Cars.

Oceniono na 1 z 5

Unreliable. Not trustworthy

Can give a zero star if I could.

Needed to chase every day to get a response. Been given wrong update and rude replies from different lazy unbothered staffs.
Their garage was not skilled but ready to charge you for their company without doing the actual work.

Unreliable. Think twice before dealing with them

19 lutego 2025
Opinia niezależna
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Odpowiedź od The AA Cars

Hi Fernardo, thank you for taking the time to leave a review. Your feedback is really important to us. We would like to look into this further and have requested further information from you. Thanks, AA Cars

Oceniono na 5 z 5

AA Mediation First Class

The AA mediator I was assigned to Verity was excellent. From the very first call she was attentive, considerate, and professional.

She had to deal with a very difficult supplier,yet navigated the process , enabling me to reach a satisfactory outcome.
Well Done AA Mediation

18 lutego 2025
Opinia niezależna
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Odpowiedź od The AA Cars

Hello, thank you for taking the time to leave a review. It is great to hear that you had a positive experience through mediation and we will ensure your comments are passed to the team! Thanks, AA Cars

Oceniono na 5 z 5

Totally trustworthy and great value

This family-run business is a rarity these days, offering everything a car buyer needs: a wide range of very reasonably priced, reliable vehicles - offered with genuine concern for the customer. I cannot speak highly enough of the personal care Kevan to took at every stage of the process, from ensuring the car was matched to my needs and budget, and keeping me informed throughout. AA Cars Liverpool are the best.

17 lutego 2025
Opinia niezależna
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Odpowiedź od The AA Cars

Hi Lynda, Thanks for getting in touch. We're really pleased to hear that you are happy with the service you have received. Thanks, AA Cars

Oceniono na 4 z 5

Hayley Mills

Hayley the lady assisting us, was a great help, I don't believe we would have this outcome without her. In my opinion, the Dealership was not interested in helping. They are the reason the whole process took so long. Hayley spoke with the dealership several times, how she turned him around I don't know. We feel extremly lucky to have ended up in the hand of Hayley.
Because of Hayley Mills we would think about using the AA Website again.
Thank you Hayley.

17 lutego 2025
Opinia niezależna
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Odpowiedź od The AA Cars

Thank you for taking the time to leave a review Ian! It is great to read such lovely feedback. AA Cars

Oceniono na 5 z 5

Thank you Grace! AA Mediator.

AA Mediator Grace supported us in a very difficult situation where a car dealership owed us a significant amount of money. Grace was very very professional and maintained excellent communication throughout. I'm uncertain if we would have recieved the refund due, without a lengthy court process. If it hadn't of been for Grace and her consistency between myself and the dealership. Thank you Grace and the AA!

12 lutego 2025
Opinia niezależna
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Odpowiedź od The AA Cars

Hi Louise, Thank you for such lovely feedback, we will certainly pass your feedback on! AA Cars

Oceniono na 5 z 5

Support from AA

I was sold a faulty car and was having trouble with the dealership trying to get a refund so reached out to AA. Verity Lowe got in touch with me very quickly asked for the details and mediated between me and the dealership, within a matter of days she has arranged the refund. In such a stressful time I can’t thank her enough for how swiftly she resolved the matter but also her kindness and reassurance throughout the whole process. If you are looking at a car make sure they are AA standard as you will also be getting the support should anything happen.

10 lutego 2025
Opinia niezależna
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Odpowiedź od The AA Cars

Hi Kelly, many thanks for your review. It is great to hear your experience was positive and that AA Cars was able to assist you. We will ensure your feedback is passed on. Thanks again for your review, the AA Cars.

Oceniono na 5 z 5

Verity has been really helpful &…

Verity has been really helpful & patient, explaining the processes and next steps. She has kept me updated on all progress. My stress levels have definitely reduced and i am finally getting somewhere.

30 stycznia 2025
Opinia niezależna
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Odpowiedź od The AA Cars

Hi Bobbie, thank you for taking the time to leave a review. We are pleased to hear that you had a good experience through mediation. Thanks, AA Cars.

Oceniono na 1 z 5

AA Approved is a lie, it means nothing at all

Have been looking for a new car, kept seeing AA approved sellers popping up which I thought was a good thing to begin with. After reading the AA's info on their "approved" scheme it turns out they just sell their name to garages and car dealers to make them seem more trustworthy. The AA don't guarantee in anyway that said car dealer or garage is actually any good, or follows any of the processes outlined by the AA, or that they ever followed any of the processes. But the dealer told the AA once that they do it all, so no worries I guess.

8 lutego 2025
Opinia niezależna
Logo The AA Cars

Odpowiedź od The AA Cars

Hello, Thanks for your feedback, we're sorry to hear that your experience has fallen short of your expectations. We take all feedback seriously and where possible use it to improve and strengthen our services going forward. AA Cars.

Oceniono na 5 z 5

Very helpful

I had a very positive experience dealing with Verity at the AA. She did everything possible to resolve my dispute and kept me informed on a regular basis. I'm glad I contacted the AA they were very supportive.

6 lutego 2025
Opinia niezależna
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Odpowiedź od The AA Cars

Hi Lesley, thank you for taking the time to leave a review. We are pleased to hear that you had a good experience through mediation. Thanks, AA Cars

Oceniono na 5 z 5

We got our deposit back, thank you Grace

My husband Artur contacted AA Cars when a dealer we wanted to buy a car from messed us about and then refused to give us our deposit back. AA Cars got back to us very quick, Artur was talking to Grace who provided an outstanding mediation and we eventually got our deposit back. We didn't have much hope getting the money back but Grace was amazing, she was informing us about every step, we can't thank her enough. I highly recommend AA Cars mediation service

31 stycznia 2025
Opinia niezależna
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Odpowiedź od The AA Cars

Hi Mr Gorwa, thank you for taking the time to leave a review. We are pleased to hear that you had a good experience through mediation. Thanks, AA Cars

Oceniono na 5 z 5

Smart car Airbag replacement

AS acted as mediators and issue was resolved- garage car was purchased from paid for repair and we have car back

24 września 2024
Opinia niezależna
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Odpowiedź od The AA Cars

Hi Dave, Thanks for getting in touch. We're really pleased to hear that you are happy with the service you have received. Thanks, AA Cars

Oceniono na 5 z 5

Outstanding mediation service

This 5 star rating is for Hayley at AA Cars who provided an outstanding mediation service, enabling a full refund for a car with serious quality issues from a dealer with very poor after sales service. Hayley's persistence and regular, clear communication has been very much valued.

27 stycznia 2025
Opinia niezależna
Logo The AA Cars

Odpowiedź od The AA Cars

Hi David, thank you for taking the time to leave a review. We are pleased to hear that you had a good experience through mediation. Thanks, AA Cars

Oceniono na 5 z 5

Tenacious in bringing the garage to task!

I had a bad experience with a car dealer and didnt know where to turn for help.
I contacted the AA and their arbitration service was amazing!
They understood my complaint and were tenacious in taking the garage to task !
Even though it took several months they didn’t give up and kept me informed of progress throughout the process.
Can’t thank them enough, you know who you are Miss GJ, thank you from the bottom of my heart x

23 stycznia 2025
Opinia niezależna
Logo The AA Cars

Odpowiedź od The AA Cars

Hello, thank you for taking the time to leave a review. It is great to hear that you had a positive experience through mediation and we will ensure your comments are passed to the team! Thanks, AA Cars

Oceniono na 5 z 5

Verity has been persistent and very professional.

Verity has been professional and has kept me informed throughout. She persistently pushed the dealer to respond to her questions and they eventually agreed to pay back the money owed to me. I did not expect the dealer to pay because they had been less than truthful throughout. Had they not agreed to pay, I would still have rated the service Verity provided as 5 stars.

23 stycznia 2025
Opinia niezależna
Logo The AA Cars

Odpowiedź od The AA Cars

Hi Paul, many thanks for your review. It is great to hear your experience was positive and that AA Cars was able to assist you. We will ensure your feedback is passed on. Thanks again for your review, the AA Cars

Oceniono na 5 z 5

Excellent service delivery by Verity

Verity at AA Cars pursued our grievance in an extremely professional manner and updated us regularly if not daily. Verity's work meant that a fair outcome was delivered saving us significant costs and restoring our faith in the motor industry.

20 stycznia 2025
Opinia niezależna
Logo The AA Cars

Odpowiedź od The AA Cars

Hi Andrew, thank you for taking the time to leave a review. It is great to hear that you had a positive experience through mediation and we will ensure your comments are passed to the team! Thanks, AA Cars.

Oceniono na 4 z 5

Even though I didn’t get the outcome I…

Even though I didn’t get the outcome I would have wished for Verity was very good at updating me every morning, which really helped.

7 stycznia 2025
Opinia niezależna
Logo The AA Cars

Odpowiedź od The AA Cars

Hi Bushra, Thank you for your feedback, we will certainly pass your feedback on! AA Cars.

Oceniono na 1 z 5

The AA cars are backing up scammers and…

The AA cars are backing up scammers and thieves.
AUTO ATLAS located in Leighton Buzard is a scam!
They lie and deceive you.

The AA do not inspect these cars and will not help you in any way when you will purchase a car advertised from these scammers.

17 stycznia 2025
Opinia niezależna
Logo The AA Cars

Odpowiedź od The AA Cars

Hi Dan, thank you for taking the time to leave a review. Your feedback is really important to us. We would like to look into this further and have requested further information from you. Thanks, AA Cars.

Oceniono na 5 z 5

Easy and timely

Easy and timely

My experience with the mediation team was easy and despite me sending my request over the Christmas period it was dealt with in the promised timeframe. All resolved with the outcome I hoped for. thanks.

13 stycznia 2025
Opinia niezależna
Logo The AA Cars

Odpowiedź od The AA Cars

Hi Jessica, thank you for taking the time to leave a review. We are pleased to hear that you had a good experience through mediation. Thanks, AA Cars

Oceniono na 5 z 5

I can recommend Verity 100%!

Verity Lowe our mediation handler was so helpful, and managed to get a resolution to the issues we were having with MC Motors.
I can recommend Verity 100%!

29 listopada 2024
Opinia niezależna
Logo The AA Cars

Odpowiedź od The AA Cars

Hi Sam, many thanks for your review. It is great to hear your experience was positive and that AA Cars was able to assist you. We will ensure your feedback is passed on. Thanks again for your review, the AA Cars

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