The AA Cars Recenzje 

1036
Wynik TrustScore: 4 na 5

4,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My Aston Martin DB9 wouldn’t start today, I tried everything I could think of then called out the AA. Liam Phelan and his mate (sorry didn’t get his name) came out. After a bit of fault finding Li... Zobacz więcej

Oceniono na 5 z 5

AA cars provides excellent service in all departments. They are polite, efficient and reliable. I also used their mediation service and found that they made every effort to solve my problem. They trie... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I’ve requested a refund from a dealership as there are faults with the car purchased however they’re trying everything to not provide this. Contacted AA mediation for support but not given much, case... Zobacz więcej

Oceniono na 5 z 5

I was at The Adventure Bike Festival this weekend when my 750 AfricaTwin motorcycle started to fire on just one pot. I called to see the lads, who were more than helpful, I think they were happy worki... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja marketingu internetowego

Napisane przez firmę

AA Cars works with a network of UK dealers to provide top-quality used cars so our customers can buy with confidence.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,0

Wszystkie recenzje

(1036)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 77

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent service

Excellent service

7 listopada 2025
Logo The AA Cars

Odpowiedź od The AA Cars

Thank you for taking the time to leave a review Mohammed! It is great to read such lovely feedback. AA Cars

Oceniono na 5 z 5

Taylor is always helpful and great guy!

Taylor is always helpful and gives you sincere advise and puts himself in your shoes before making suggestions. Great guy too!

5 listopada 2025
Opinia niezależna
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Odpowiedź od The AA Cars

Hello, Thank you for taking the time to leave this wonderful review, we are so pleased to hear you had a good experience with the AA Cars and we hope this continues. Thanks, AA Cars

Oceniono na 5 z 5

Hayley was very helpful during my…

Hayley was very helpful during my dispute that I had with a car dealer, which has now been resolved. I was kept constantly updated through emails and phone calls about what was happening which is very much appreciated.

4 listopada 2025
Opinia niezależna
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Odpowiedź od The AA Cars

Hello, many thanks for your review. It is great to hear your experience was positive and that AA Cars was able to assist you. We will ensure your feedback is passed on. Thanks again for your review, the AA Cars

Oceniono na 5 z 5

AA mediation to solve problem

I contacted the AA when I was having problems with a car dealership, as a car I had bought from them had a fault and it was taking far too long to sort out. The AA acted as mediators between myself and the dealers, as I felt I was getting nowhere. The two people I dealt with understood my concerns, and were very helpful. They contacted the dealers regularly, always passed on my comments to them and informed me of their responses. Every phone call was followed up with an email detailing our conversation. I now have an appointment with the dealer to fix the car. I feel that, without AAs help, I may never have had my problem sorted, and I cannot speak highly enough of them - very friendly, understanding and helpful. Thank you!

1 października 2025
Opinia niezależna
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Odpowiedź od The AA Cars

Hello, thank you for taking the time to leave a review. It is great to hear that you had a positive experience through mediation and we will ensure your comments are passed to the team! Thanks, AA Cars

Oceniono na 4 z 5

Sale that went wrong - From the Start Hayley Mills was a great…

From the Start Hayley Mills was a great help in sorting what was required. Having then past to Mediator ? Took up the case personally and a result that was expected came about. Very patient and helpful Great I was able to use the Affiliation offered.

30 sierpnia 2025
Opinia niezależna
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Odpowiedź od The AA Cars

Hi David, Thanks for getting in touch. We're really pleased to hear that you are happy with the service you have received. Thanks, AA Cars

Oceniono na 5 z 5

Mediation

Though we recently unfortunately had to deal with the mediation team, The service that was provided was exceptional and non biased.
Specific shout out for Lauren who was at all time professional and worked with both parties needs at the forefront.

15 października 2025
Opinia niezależna
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Odpowiedź od The AA Cars

Hello, many thanks for your review. It is great to hear your experience was positive and that AA Cars was able to assist you. We will ensure your feedback is passed on. Thanks again for your review, the AA Cars

Oceniono na 5 z 5

ABIGAIL WHAT CAN WE SAY

ABIGAIL WHAT CAN WE SAY. You have restored our trust back in the AA. Between you and Neeta you have managed to keep us on board. We had was literally about to leave the AA but you guys have certainly done well to keep is this. You are one of the best agents iv spoken to within the AA. Thank you

15 października 2025
Opinia niezależna
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Odpowiedź od The AA Cars

Hi Mohammed, Thank you for taking the time to leave this wonderful review, we are so pleased to hear you had a good experience with the AA Cars and we hope this continues. Thanks, AA Cars

Oceniono na 5 z 5

Grace was really helpful and when the…

Grace was really helpful and when the dealer wouldn't do the right thing she persevered and go a satisfactory resolution.

15 października 2025
Opinia niezależna
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Odpowiedź od The AA Cars

Hello, Thank you for such lovely feedback, we will certainly pass your feedback on! AA Cars

Oceniono na 5 z 5

Expert and professional guidance from…

Expert and professional guidance from Laura (AA Mediation Manager) was key to achieving a successful outcome in my claim against the dealer. Many thanks Laura!

14 października 2025
Opinia niezależna
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Odpowiedź od The AA Cars

Hi Stephen, thank you for taking the time to leave a review. It is great to hear that you had a positive experience through mediation and we will ensure your comments are passed to the team! Thanks, AA Cars

Oceniono na 1 z 5

Very very bad backing companys that are…

Very very bad backing companys that are sellimg multiple dangerous and broken cars

12 października 2025
Opinia niezależna
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Odpowiedź od The AA Cars

Hi Francis, We are sorry to see this feedback, please do fill in the mediation form linked below so we can look into this and assist you. https://www.theaa.com/cars/site/complaints. Thanks AA Cars.

Oceniono na 1 z 5

DO NOT TRUST THE USED CARS DEALERS ON THEIR WEBSITE

Unfortunately I learnt the hard way that even a very well known brand like the AA actually work and advertise with dodgy Car dealers such as like RS Motors Nottingham 79 Duke Street .

This dealer who the AA deal with sells bad and dodgy cars, with a lot of negative reviews but the AA contuine to work and finance them too. So I assume they really don't care what the car dealers they work and operate with as long as the can get you on a Car finance agreement.

For sure a big brand like the AA to risk the good name just for a couple of ££££s is super crazy but I guess this is the deal with most organisations nowadays.

1 sierpnia 2025
Opinia niezależna
Logo The AA Cars

Odpowiedź od The AA Cars

Hi Masike, We are sorry to see this feedback, please do fill in the mediation form linked below so we can look into this and assist you. https://www.theaa.com/cars/site/complaints. Thanks AA Cars.

Oceniono na 5 z 5

El vehículo estaba limpio y en perfecto…

El vehículo estaba limpio y en perfecto estado técnico. El precio era realmente imbatible, sobre todo porque incluía un seguro a todo riesgo sin franquicia. Eso te da una gran sensación de seguridad durante las vacaciones.

9 października 2025
Opinia niezależna
Oceniono na 5 z 5

The AA do a fabulous job for us

The AA do a fabulous job for us, inspecting all of our cars prior to sale. Special mentions to Jacque, Sean and Sam for the inspections and Neeta for making sure it all runs smoothly.

8 października 2025
Opinia niezależna
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Odpowiedź od The AA Cars

Hello, Thank you for such lovely feedback, we will certainly pass your feedback on! AA Cars

Oceniono na 5 z 5

Vicki went the extra mile to help me…

Vicki went the extra mile to help me recover costs, even helping me with a challenging situation to transport the car to the dealer.

Vicki was helpful and communicated regularly by phone and email.

Of course you don't want to have to get a refund on your car but this service really helped when I was struggling to get any communication from the dealer at all.

Thank you Vicki

6 października 2025
Opinia niezależna
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Odpowiedź od The AA Cars

Hi William, many thanks for your review. It is great to hear your experience was positive and that AA Cars was able to assist you. We will ensure your feedback is passed on. Thanks again for your review, the AA Cars

Oceniono na 5 z 5

Helpful and thorough

I had a dedicated person Hayley Mills who was exceptional, thorough and kept me well informed. Things are still ongoing with the dealership as they are extremely unprofessional though I must say the AA have most definetely been helpful.

19 września 2025
Opinia niezależna
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Odpowiedź od The AA Cars

Hi Kadeem, Thank you for such lovely feedback, we will certainly pass your feedback on! AA Cars

Oceniono na 4 z 5

Victoria

Vicki listened attentively during our initial conversation allowing me to explain the reasons for my complaint. It took a while as there was lots to complain about.
She updated me regularly on progress (or lack thereof) after discussions with the Easicars. Communication was both emails & phone calls.
Vicki was empathetic but professional at all times.
It was a pleasure dealing with vicki, she is a credit to AA cars.

22 września 2025
Opinia niezależna
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Odpowiedź od The AA Cars

Hi Paul, Thank you for such lovely feedback, we will certainly pass your feedback on! AA Cars

Oceniono na 5 z 5

The AA service was excellent and very…

The AA service was excellent and very professional. Victoria Greenwood took excellent care of this case and made sure we had a satisfactory response.

5 września 2025
Opinia niezależna
Logo The AA Cars

Odpowiedź od The AA Cars

Hello, Thanks for getting in touch. We're really pleased to hear that you are happy with the service you have received. Thanks, AA Cars

Oceniono na 1 z 5

Never AA again.

I looked for an AA approved dealer as it’s a well known brand and I thought behind that brand there was substance - standards and safety.

The car turned out to be a dud - rusted and defective. The seller did not even inspect it - or did and sold it knowingly with issues.

AA is of no help because even though it was an AA dealer at the time and they still do sell AA warranty(which is also terrible) - they do not work with him and cannot offer any help…

Staying away from AA branding.

16 kwietnia 2025
Opinia niezależna
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Odpowiedź od The AA Cars

Hi Olaf, Thanks for your feedback, we're sorry to hear that your experience has fallen short of your expectations. We take all feedback seriously and where possible use it to improve and strengthen our services going forward. AA Cars

Oceniono na 5 z 5

Thank you Abbie!

I dealt with Abbie over email who sorted my cover out and it was brilliant! So helpful and made the process very easy. Thank you!!

11 września 2025
Opinia niezależna
Logo The AA Cars

Odpowiedź od The AA Cars

Hi Joe, Thank you for such lovely feedback, we will certainly pass your feedback on! AA Cars

Oceniono na 5 z 5

I was attracted to a dealership thanks…

I was attracted to a dealership thanks to their AA connection . He turned out to be a con artist .
Hayley Mills took on my case as mediator
She updated me every step of the way,,
in a professional and sympathetic manner
At first the dealer did not do as he’d promised Hayley.
She did not let it drop, until I received at least some of what I was owed.
Without her help, i would have got nowhere .
I hope people won’t need her service, but it’s so good to know you have this wonderful support from the AA

16 czerwca 2025
Opinia niezależna
Logo The AA Cars

Odpowiedź od The AA Cars

Hello, Thanks for getting in touch. We're really pleased to hear that you are happy with the service you have received. Thanks, AA Cars

Doświadczenie Trustpilot

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