After a driver crashed his car into ours the AA were great in sorting the repair and dealing with the third party insurance. Also their repair contractor did a superb job on correcting all the damage... Zobacz więcej
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Zobacz, co mówią recenzenci
I had hit a curb and ruined two tyres, the AA estimated await time 2hrs 40mins. The AA man Alex arrived after 45 minutes, He checked both tyres, phoned around to see which garages had the size, he too... Zobacz więcej
Reakcja na opinię
Darren Greenwood arrived within hslf an hour when our car wouldn’t start. It was very stressful for us but he diagnosed the problem swiftly and arranged for the car to be towed to our local garage in... Zobacz więcej
Im insured with the AA and when my car was damaged and undriveable whilst legally parked I contacted them by phone and they were quick to answer and sent a recovery vehicle quite quickly and took it t... Zobacz więcej
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The AA provides a breakdown service, and additionally Accident Assist. Available 24/7, provides comprehensive support after an accident - big or small. Call us first and we'll take care of everything - the crash, claims and courtesy car, whoever your insurer. It's all included as part of AA Membership.
Dane kontaktowe
Zjednoczone Królestwo
- theaa.com/breakdown-cover/accident-assist
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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
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Jak firma korzysta z Trustpilot
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As far as the claim handling by AA was…
As far as the claim handling by AA was fine. However, they company (Fast Track) asked to carry out the repair have not not completed the repairs and sent the car back. Though they have been informed about this, there has been no follow up to when or if the final repairs will be completed.

Odpowiedź od The AA Accident Assist
From the initial call to receiving my…
From the initial call to receiving my vehicle back it was myself who had to chase to keep the repair going not impressed

Odpowiedź od The AA Accident Assist
Very efficient claims handling.
Very good response to my claim although the uninsured element (ie child seat) was not explained clearly at the time of the claim.
After a car ran into the back of mine…
After a car ran into the back of mine whilst the driver was looking at their phone. The online reporting was simple and the claim was handled fast. Great service from the repairer and the replacement car company.

Odpowiedź od The AA Accident Assist
Our experience with the AA
The AA made the process so easy and stress free after having an accident
You were extremely helpful on the phone…
You were extremely helpful on the phone and the claim was carried out in a reasonable amount of time and with the quality courtesy car
It was only a small bump...
Using AA accident Assist made my claim easy and straightforward from start to finish, my claim was handled to my satisfaction, using their recommended repairers and hire car company made the process that much easier. I'm sure it helped that the other driver admitted it was their fault.
The AS we're brilliant but the car hire…
The AS we're brilliant but the car hire company were incompetent and made lots of errors regarding drop off and pick up of courtesy car

Odpowiedź od The AA Accident Assist
Prompt service
Prompt service
All steps of claim were explained carefully.
All aspects of my claim were dealt with professionally
Easy efficient service
Easy efficient service, the AA handled everything from start to finish... Excellent service
If you are looking for car insurance…this company does exactly what it says on the tin!
If you are looking for car insurance that gives many options at a very reasonable and competitive price I recommend the AA INSURANCE COMPANY. Unfortunately I had reason to make a non fault claim and with the AA this was also surprisingly easy with all the help anyone could ask for.
I cannot praise the kindness of the driver enough
I wanted to leave this review as the absolutely amazing gentleman who turned up to rescue me on saturday completely restored my faith in humanity. I normally panic when anything goes wrong with my car and my clutch burnt out on a dangerous narrow main road on saturday. I am an older lady and this wonderful young man completely set my mind at rest. Nothing was too much trouble for him. He was kind, patient, friendly and empathic and went above and beyond for me taking me home and then taking my car to Halfords Autocentre Bridgend. He didnt rush me and waited calmly while I tried to find a garage that was open that would be able to fix my car. I think his name was Pablo according to the AA helpline whom I called to thank today. If only all people were as pure of heart as this lovely young man then the world would be a better place. Thank you so much for being there for me
Excellent service from start to finish…
Excellent service from start to finish of my claim

Odpowiedź od The AA Accident Assist
Awful experience after my car was…
Awful experience after my car was repaired - when we had an accident that wasn’t our fault.
Treated like criminals when we did everything right!
I didn’t believe what people said about insurance companies when you have a claim - i do now!!!

Odpowiedź od The AA Accident Assist
Asdf
The ease thing were sorted although had not realised I was dealing with a different part of the company
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