They put my payout requests on hold. I got flagged by the risk team without any precise reason saying I might have multiple accounts linked with multiple email IDs. I just have one account profile wit... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
★★★★★ Just passed another The5ers Futures challenge! 🚀 I’ve had another really good experience with The5ers. The challenge was clear, the rules were easy to understand, and everything worked smoo... Zobacz więcej
Reakcja na opinię
I’ve had a really great experience with The5ers Futures! 😁 One of the things I really like about their program is the clear and trader-friendly rules. The conditions are straightforward, r... Zobacz więcej
Reakcja na opinię
This is my second future account with 5ers, today they activate it for me. I'll try to keep this account at least to the first payout 😀 as I lost my first account because I traded reclusely and didn'... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
The5ers Futures is a global Funded Trading Company empowering futures traders with structured, career-building opportunities. Through growth programs like Basecamp and our Rebate model, traders can scale their capital, strengthen consistency, and increase their long-term earning potential. Founded by professional traders, The5ers Futures was built to deliver a transparent, supportive, and growth-focused environment for traders committed to long-term success.
Dane kontaktowe
Izrael
- the5ers.com/futures
4,4
Doskonała
205 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I thought 5ers Futures will be my best…
I thought 5ers Futures will be my best experience in my Futures Trading in Prop Firms, since I received my first Prop Firm payout from 5ers CFDs in AUG 14, 2024. However, I experienced the worst. They have this 14-day payout window, but when you reached that 14 days, you still have to wait for another 8 BUSINESS days for the payout. and when they told me that my Payout request was APPROVED last two days, they told me to expect receiving my payout SHORTLY. But hours gone by, more than 5 hours already and I have not received my payout. And the agent told me that the Payment team is already off for the day and this is only during 1 PM EST. This is the worst. I think 5ers just stick with CFDs if they don't have anything great to offer in the FUTURES Prop Firm Space.
UPDATE: JULY 02, 2026.
I received my payout from 5ers. Ms. Maya of 5ers also reached out to me and apologized of the payout issue, which I appreciate. And she gave me a $50 hub credits. Thank you very much! But I have to still rate 5ers Futures at 3 STARS (from 1 STAR) since I believe they still have to improve their payout processing, and make it faster. A 2-3 BUSINESS DAYS of Payout after the 14-day request is an improvement to me.
ANOTHER UPDATE: 07/20/2026
I am updating my review now to Five (5) STARS for The5ers, since they improved their payout processing time and I received my second Futures Payout request with them within two (2) business days (or 4 calendar days). This is an improvement from my earlier experience. Now, I can say that I am experiencing again the trust and confidence that I had when I was with the 5ers during my CFD days. Thank you The5ers for listening to your traders. Payouts is one of the most important steps in a trader's life, and you tried your best to provide the best service to your traders.
2 lipca 2026
Opinia niezależna
Odpowiedź od The5ers Futures
Dear Trader,
Thank you for taking the time to update your review and share the latest status of your experience.
First, we sincerely apologize for the frustration caused by the payout delay.
We are glad to hear that your payout has now been received and that our team was able to personally reach out, apologize, and assist you further. Your patience and understanding throughout this process are truly appreciated.
We would also like to clarify that while we always aim to process payouts as quickly as possible, delays can sometimes occur due to internal Risk Management reviews, compliance checks, payout volume, weekends, holidays, or payment-provider processing times. These steps are part of our internal process to ensure payouts are reviewed and completed properly.
That said, we completely understand your feedback regarding the Futures payout timeline. Payout speed is an important part of the trader experience, and your comments about improving the process to a faster 2–3 business day timeframe have been noted.
Thank you again for acknowledging the resolution and for giving us the opportunity to address the matter. We truly value your continued relationship with The5ers, from your CFD experience to your Futures journey, and we wish you continued success in your trading.
Best regards,
The5ers Team
clean rules
clean rules and i feel somebody will fail because traders don't maintain the risk control. finally passed the futures challenge
30 czerwca 2026
Odpowiedź od The5ers Futures
Hi Basil,
Thank you for sharing your experience! Congratulations on passing the Futures Challenge, and we're glad to hear you appreciate our clear rules and the importance of strong risk management.
We wish you continued discipline and success as you move forward in your trading journey!
Odpowiedź od The5ers Futures
Hi Emmanuel,
Thank you for your feedback! We're delighted to hear you find our platform user friendly and easy to use.
We truly appreciate your support and wish you continued success in your trading journey!
very clean and smooth exprince and nice…
very clean and smooth exprince and nice supportive team
29 czerwca 2026
Odpowiedź od The5ers Futures
Dear Ganesh,
Your wonderful review is much appreciated. Thank you for your trust in our company! We look forward to supporting your future needs.
If you need anything, please feel free to reach out.
best customer experience
best customer experience , you dont wait long to get to and agent and they promptly reslove your issue
25 czerwca 2026
Odpowiedź od The5ers Futures
Hi Oshane,
Thank you for your wonderful feedback! We're delighted to hear you had such a great experience with our customer support and that our team was able to assist you quickly and efficiently.
We truly appreciate your support and look forward to continuing to provide you with excellent service throughout your trading journey!
Cuenta fondeada, sin retiros aun.
Hasta el momento bien, todo correcto, y ningún problema. Cumplen con lo que dicen. Todo esto con una cuenta fondeada, pero sin retiros aún.
17 czerwca 2026
Odpowiedź od The5ers Futures
Hi Jose,
Thank you for sharing your experience! We're glad to hear that everything has been going smoothly so far and that we've met your expectations.
Congratulations on reaching the funded stage, and we appreciate your trust in us. We wish you continued success and look forward to supporting you throughout your trading journey.
Odpowiedź od The5ers Futures
Hi Urtaa,
Thank you for sharing your feedback! We're delighted to hear that your experience with The5ers has been great.
Your support means a lot to us, and we wish you continued success in your trading journey.
great and support help really well
23 czerwca 2026
Odpowiedź od The5ers Futures
Hi Can,
Thank you for your feedback! We're glad to hear that you've had a great experience and found our support team helpful.
Providing timely and reliable assistance is important to us, and we appreciate your kind words.
Passed The5ers $150K Day Trade Challenge in One Day!
I just passed the $150,000 DayTrade Futures Challenge with The5ers in a single trading day, and I wanted to share my experience.
The challenge rules were clear, transparent, and easy to follow. The trading environment was stable throughout the entire session, with smooth order execution on BlackArrow platform and no issues regarding platform performance. Risk management requirements were well-defined, allowing traders to focus on executing their strategy rather than worrying about hidden restrictions.
The challenge encouraged proper risk management while still providing sufficient room for skilled traders to achieve the profit target efficiently. The dashboard made it easy to track progress, drawdown limits, and overall account status in real time.
Passing a $150K challenge in a single day required strict adherence to my trading plan, disciplined position sizing of max 3-4 mini Lots, and favorable market conditions. The evaluation process felt fair, and I never encountered any unexpected rule interpretations during the challenge.
Overall, my experience with The5ers has been positive as I have already taken 3 payouts in recent past from High-stake Funded CFD accounts, however, struggling to pass new High-Stake challenge accounts since last two months. For traders who have a proven strategy and strong risk management skills, the Day Trade Challenge provides a professional pathway toward obtaining funded capital.
Thank you to The5ers team for providing a transparent and trader-friendly evaluation environment. I look forward to continuing the journey with a funded account.
22 czerwca 2026
Odpowiedź od The5ers Futures
Hi Daulat,
Thank you for sharing such a detailed experience! Congratulations on passing the $150K Day Trade Futures Challenge in a single trading day, an impressive achievement that reflects strong discipline and risk management.
We're delighted to hear that you found the rules transparent, the trading environment stable, and the evaluation process fair. We truly appreciate your continued trust in The5ers and wish you continued success as you move forward with your funded account journey.
Odpowiedź od The5ers Futures
Dear Piyush,
Thank you for taking the time to share your feedback with us.
We're glad to hear that you were satisfied with our trading setup, and we also appreciate your comments regarding the payout process. We understand that timely payouts are important, and we're continuously working to improve both our processing times and communication.
After reviewing your case, we confirmed that your payout was successfully processed. We also reached out to you multiple times to better understand your experience and see if there was anything further we could do to help, but unfortunately, we did not receive a response.
Should you still wish to discuss your experience or share additional feedback, our team would be more than happy to assist. We genuinely value every trader's input, as it helps us continue improving our services.
Thank you for being part of The5ers community, and we wish you continued success in your trading journey.
Best regards,
The5ers Futures Team
Scaling Works, But Where Is My Profit? — My Honest Journey with The5ers/Futures
I'm a funded trader with The5ers/Futures and wanted to share my honest experience so far.
✅ WHAT I APPRECIATE
I successfully passed the DayTrade 100 Evaluation (Account #1247***), moved to a Funded account (#1247***), and grew it to $14,481.50 in profit — all while respecting every rule. The scaling system worked as promised: my account was scaled up to $105,000 (Account #1247***), which I'm now actively trading. I also discovered the Black Arrow platform through them — it was new to me, and I'm genuinely starting to enjoy it.
⚠️ MY CONCERNS
However, there are a few points that need attention:
• Profit visibility: Based on the 80/20 split, I'm entitled to approximately $11,585.50. Currently, I cannot see this amount reflected anywhere in my dashboard. I've been waiting 9 days and still have no clarity on where it sits. Transparency here is crucial for trader confidence.
• Support response time: A 72-hour response window is far too long in a live trading environment. Issues can be time-sensitive and critical.
• No emergency position closing: This is my biggest operational concern. In case of platform disconnection or force majeure, there is no way to close open positions remotely. I trade with another prop firm that allows emergency position closure in such cases — this is a standard risk management feature that The5ers should seriously consider implementing.
• Multiple waiting periods stack up: 24–72h for risk management to activate the funded account + 14 days before requesting a withdrawal + 5–8 business days for processing. While I understand this builds patience, it also builds anxiety when profit visibility is unclear.
💡 MY SUGGESTIONS
1. Add a real-time profit/payout tracker directly in the dashboard.
2. Offer a live chat or priority support option for funded traders.
3. Implement an emergency trade close feature for force majeure situations.
4. Communicate proactively at each step of the payout process.
📌 FINAL NOTE
This is my first review. I will come back to update it once I've completed my first withdrawal — that will be the true test. My goal is to reach maximum allocation with The5ers, which says a lot about my overall confidence in this firm. But they need to fix these gaps to truly earn a 5-star rating.
— A committed funded trader, scaling and watching closely.
12 czerwca 2026
Odpowiedź od The5ers Futures
Hi Boneole,
Thank you for taking the time to share such a detailed and honest review of your journey with us. We truly appreciate the effort you put into outlining both your achievements and your concerns, it gives us valuable insight into your real experience as a funded trader.
We’re very glad to hear about your progress, successfully passing the DayTrade 100 Evaluation, scaling your account, and achieving consistent growth while following the rules. It’s also great to know you’re enjoying the Black Arrow platform and continuing to build confidence in your trading journey.
We also want to acknowledge your concerns regarding profit visibility, support response times, and the lack of an emergency position close feature. We understand how important transparency, fast support, and risk management tools are in live trading conditions, and your feedback on these areas has been noted and will be shared with the relevant teams for review.
We appreciate your suggestions around a real time profit tracker, improved support access for funded traders, and emergency close functionality. Feedback like yours is especially valuable because it comes from real funded account experience and helps us improve the trader journey.
Thank you again for your trust and for sharing your perspective so openly. Wishing you continued success as you progress toward your next milestones with The5ers!
O que eu mais gostei na The5ers
O que eu mais gostei na The5ers, é a forma como vocês tratam bem os clientes,
Tem uma funcionária que gosto muito dela quando me atende, é a Carolina,
Ela é top,
E dizer que não tenho ainda muita experiência em trading, mas do pouco que eu sei, consigo gerir, a estou a fazer a minha formação para ser um dos melhores Trader do mundo e da The5ers,
Muito obrigado pelo vosso carinho,
Estou convosco,
Jerónimo Campos.
18 czerwca 2026
Odpowiedź od The5ers Futures
Hi Jeronimo,
Thank you for sharing your experience! We’re really happy to hear you feel well treated by our team and appreciate the support you received, especially from Carolina. It’s great to know you are focused on your learning and growth in trading.
Wishing you continued progress and success in your trading journey!
futuros desastre
para futuros es pesimo el servicio, la asistencia de ayuda no genera respuestas
10 czerwca 2026
Odpowiedź od The5ers Futures
Dear Bruno,
Thank you for sharing your feedback. We are sincerely sorry to hear that your recent experience with our help desk did not meet your expectations and left you feeling unsupported regarding your future trading with us.
We pride ourselves on providing high-quality support to our community, and we want to ensure all your questions are answered clearly. We would appreciate the opportunity to look into your case and understand where our team missed the mark.
Please reach out to us directly at help@the5ers.com with your account details and the specific questions you need assistance with.
Best regards,
The5ers/futures
It’s an ideal prop firm for those who…
It’s an ideal prop firm for those who are looking for one. Everything is amazing.
9 czerwca 2026
Odpowiedź od The5ers Futures
Dear Nazar,
Your kind words mean a lot to us. Thank you for your positive feedback! We hope to continue serving you well.
If you need anything, please feel free to reach out.
I’m very happy to be part of The5ers
I’m very happy to be part of The5ers. Timely payouts, transparent rules, and a professional support team. A great prop firm for traders who value reliability and consistency.
9 czerwca 2026
Odpowiedź od The5ers Futures
Dear Illia,
Thank you for your encouraging words. We're glad you had a great experience! We look forward to continuing to serve you well.
If you need anything, please feel free to reach out.
Finally a prop firm with genuine rules…
Finally a prop firm with genuine rules and trust.
My first Funded account :). No payout yet but waiting for next payout deadline.
16 czerwca 2026
Odpowiedź od The5ers Futures
Dear Tradernoob,
Your positive comments are greatly appreciated. Thank you for your support! We wish you all the best in your future endeavors.
If you need anything, please feel free to reach out.
Odpowiedź od The5ers Futures
Dear Jrosariotejeda,
Thank you for your kind review. We're delighted to know you're satisfied with our service! We wish you continued success with us.
If you need anything, please feel free to reach out.
Thank you so much for all your help
Thank you so much for all your help. I truly appreciate everything you have done for me. Your support means a lot to me, and I am very grateful for the assistance you provided. Thank you for helping me with my account and for taking the time to support me. I trust your team and sincerely appreciate your efforts. Thank you again for everything.
8 czerwca 2026
Odpowiedź od The5ers Futures
Dear Hashan,
Your wonderful review is much appreciated. Thank you for your trust in our company! We look forward to supporting your future needs.
If you need anything, please feel free to reach out.
esta vez pase una cuenta de futuros
esta vez pase una cuenta de futuros, y como siempre the5ers no me decepcionó, me. entregaron la cuenta después de su revisión y ya la estoy operando, su plataforma para operar futuros es una maravilla, sigan así equipo de the5ers
7 czerwca 2026
Odpowiedź od The5ers Futures
Dear Juan,
Thank you for the positive feedback. We're thrilled to hear you're happy with our service! We wish you success in all your future dealings.
If you need anything, please feel free to reach out.
great prop firm
6 czerwca 2026
Odpowiedź od The5ers Futures
Dear Ayo,
Thank you for the great review and for giving us a perfect rating. We appreciate your support! We hope to always be your trusted partner.
If you need anything, please feel free to reach out.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.