THE.Hosting Recenzje 

56
Wynik TrustScore: 1.5 na 5

1,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Extremely slow upload speeds on a VPS server. During normal working hours the upload speed of their VPS servers can be as low as 2Mbps and averaging around 5Mbps. Their support was helpful (reason for... Zobacz więcej

Oceniono na 2 z 5

Cheap, and.. unstable, downtime seems unpredictable, I rented a server for 5 days but every day it goes down for a few minutes to a few tens of minutes. High latency during peak hour of Asia area. Y... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

After closing their business, they do not offer refunds to clients. But I managed to get my last payment back (300€) , for the extension of the work of the VPS. The last payment was made through PayPa... Zobacz więcej

Oceniono na 1 z 5

Since this service suddenly stopped working, no one answers any questions about refunds for unfulfilled server rental obligations. The remaining balance is still with them. Scammers.

Informacje dotyczące firmy

  1. Hosting internetowy

Napisane przez firmę

THE.Hosting is an international hosting provider offering VPS/VDS and dedicated servers in 50+ countries. High performance, stability, and 24/7 support.


Dane kontaktowe

1,6

Bardzo słaba

Wynik TrustScore: 1.5 na 5

56 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 46% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,6

Wszystkie recenzje

(56)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 51

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent hosting service

Fast servers, 24/7 support, great uptime. Easy to use control panel, affordable prices.I highly recommend this hosting provider to anyone looking for reliable, professional hosting solutions. Their combination of performance, support, and security makes them an excellent choice for both beginners and experienced users.

13 października 2025
Opinia niezależna
Oceniono na 5 z 5

After researching several…

After researching several budget-friendly options, I chose The Hosting for my new portfolio. The sign-up process was simple, and the server uptime has been excellent. I haven't needed to contact support often, but the few times I did, they were helpful. The user dashboard is logical and easy to navigate. For students or creatives starting their first website, this is a reliable and uncomplicated platform to begin with.

6 października 2025
Opinia niezależna
Oceniono na 1 z 5

Worst experience with hosting providers in more than 10 years

Our company has been working with VPS service providers for over 10 years. We have half a dozen providers in the EU, and as all honest EU companies know, the primary business identification in the EU is the VAT number, which is verified by a central EU database that certifies companies. Any company operating in the EU knows this. When this company asks us for a KYC check, the first question that arises is: who the hell is KYC? We've never heard of such a thing. Furthermore, in many EU countries, it is prohibited by law to request copies of identification documents. There are various forms of certification, but it's definitely not KYC. And everything is shady, including the 5% fees on any payment method (no provider has ever charged us this), which are only announced upon registration. Reading the other comments here, you can already see that we weren't a case gone wrong. It smells like a scam, it tastes like a scam, so it must be a scam. Regrettable...

6 września 2025
Opinia niezależna
Oceniono na 5 z 5

I’ve been using this hosting service…

I’ve been using this hosting service for a while, and I must say I’m impressed. The pricing is affordable, and everything runs fast and smoothly. Setting up the server didn’t take long since the interface is very intuitive and easy to understand, even without prior experience. The control panel is straightforward, with no unnecessary features to get in the way. I also like that they offer a wide variety of plans, so it’s easy to pick one that fits your needs without overpaying for extras you don’t use. Overall, I’m happy with the service and think it’s a solid choice for anyone looking for reliable hosting.

6 sierpnia 2025
Oceniono na 2 z 5

Cheap, but unstable

Cheap, and.. unstable, downtime seems unpredictable, I rented a server for 5 days but every day it goes down for a few minutes to a few tens of minutes.
High latency during peak hour of Asia area.
You get what you pay for :)

31 sierpnia 2025
Opinia niezależna
Logo THE.Hosting

Odpowiedź od THE.Hosting

Thank you for sharing your feedback. We’re very sorry to hear about the downtime and latency issues you experienced. This is not the level of service we aim to provide.

To investigate this properly and assist you as quickly as possible, could you please share your ticket number or order ID with us? Once we have this information, our support team will review the case in detail and work on resolving it.

We truly value your input, as it helps us improve our services.

Oceniono na 1 z 5

False advertising and dishonest practices

Do NOT buy VPS from this company! They make false claims.

I purchased a VPS that they advertised as having a node in Brazil. As soon as it was activated, I measured 250ms latency — which clearly means the server is actually in Europe, with only an IP geolocated in Brazil.

When I requested a refund, instead of resolving the issue, they blocked my entire account.

This is absolutely dishonest behavior. And those who write fake positive reviews to trick others are just as dishonest.

I am certain my review will be deleted, but I had to warn others.

Hopefully, The.Hosting will at least spend my money on medicine.

1 września 2025
Opinia niezależna
Logo THE.Hosting

Odpowiedź od THE.Hosting

We’re sorry to hear about your experience. Please share your ticket number or order ID so we can review the case in detail and assist you directly.

We want to clarify that THE.Hosting does not post fake reviews — transparency and customer trust are very important to us.

Thank you for your feedback; we’ll do our best to resolve this matter.

Oceniono na 1 z 5

SHITTY COMPANY

Very bad experience with this company, STAY AWAY FROM THEM AT ALL COSTS!

The UK ‘London’ VPSs deliberately marketed through misleading advertising on their website do not actually provide a London IP address, but the servers are based in Coventry, which could be a problem for many, as it provides a Coventry IP address.

I did everything I could to explain through the chat support that this could be a decisive factor in whether or not to subscribe, resulting in a request for a refund of the amount spent (and this happened the next day, as soon as I noticed the inconsistency through IP verification), but of course it was all in vain, as they claim to have provided the service in full. And I agree with that, they provided a full service... of deceptive crap.

I CAN'T GIVE THEM LESS THAN ONE STAR because they would have deserved it.

NEVER AGAIN

15 sierpnia 2025
Opinia niezależna
Logo THE.Hosting

Odpowiedź od THE.Hosting

We are sorry to hear about your experience and we understand your concerns. We would like to clarify that the server locations correspond to those stated on our website, and we never intend for customers to feel misled.

Please share your ticket number or order ID so we can review your case in detail and provide you with further assistance.

Thank you for your feedback — it helps us continue improving our services.

Oceniono na 1 z 5

Don't use for critical stuff

I've been using the predecessor PQ.Hosting for like 2 or 3 years without any major issues. But soon after it was changed to THE.Hosting they shut down all my services without any warning or notice period whatsoever requiring to do a KYC process to restore the services.
So better don't use this provider for anything critical or even better avoid in general.

9 sierpnia 2025
Opinia niezależna
Logo THE.Hosting

Odpowiedź od THE.Hosting

We are sorry to hear about your experience. Please provide your ticket number or order ID, so we can review your case in detail and assist you directly.

Thank you for your feedback — it helps us continue to improve our services.

Oceniono na 1 z 5

Blocked my hosting


Blocked access to hosting, supposedly I need to go through KYC, when I click on the link the page simply does not open. At the same time, they offer to send a photo of my passport, which I hold near my face for some unknown reason, supposedly for verification. I wonder how my data will be used later

And now they have completely deleted my account

11 sierpnia 2025
Opinia niezależna
Logo THE.Hosting

Odpowiedź od THE.Hosting

We are sorry to hear about your experience. Please note that we never use personal data for anything other than verification, and we handle it with strict security measures.

KYC verification is a standard practice worldwide to ensure compliance and account safety. If you could provide your ticket number, we will be glad to review your case in detail and assist you directly.

Oceniono na 1 z 5

Policy changes without a prior notification

I was working with them for a while, then they just suspend my account without any prior warning, due to the announced policy modification. No email, nothing - a new requirement from the hosting to use the KYC. Avoid it

UPDATE:
Thanks for the reply, but it's quite generic. You don't give the previous notifications, you just suspend the servers. My opinion didn't change, the KYC might be the practice worldwide, but you should send a notification prior to that. With escalations coming each X days

8 sierpnia 2025
Opinia niezależna
Logo THE.Hosting

Odpowiedź od THE.Hosting

We are sorry to hear about your experience. Please note that policy updates are implemented to improve security and compliance, and we always aim to keep our customers informed.

KYC verification is a standard practice worldwide, and we never use personal data for anything other than secure verification. If you could provide your ticket number or order ID, we would be glad to review your case in detail and assist you directly.

Oceniono na 5 z 5

We have been with you for more than a year and are very happy!

In order to ensure the functioning of the corporate website, there was a need to select a reliable hosting provider. Due to the wide range of offers on the hosting market, a detailed analysis of the available options was conducted. The priority selection criteria were: the ability of the platform to withstand a significant influx of visitors in the future, high speed of processing user requests, as well as the optimal ratio of price and quality of the services provided. Based on the analysis, preference was given to THE.Hosting. We have been with you for more than a year and are very happy!

11 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Twice had problems with the service

Twice had problems with the service. Both times servers were deleted without any possibility to restore those. Both times it was tha fault of the service. Have your backups, obviously, and stay sharp with their support and services in general.

Last time i paid for 1 year service and for 2 months my server was offline and unavailable, they kept telling me the problem will be solved at some point, its still not solved.

Stay away.

25 lipca 2025
Opinia niezależna
Logo THE.Hosting

Odpowiedź od THE.Hosting

We are very sorry to hear about your experience. This is not the level of service we strive to provide, and we would like to investigate your case in detail.

Please provide your ticket number or order ID, so our team can review the situation and assist you directly. Your feedback is important and helps us improve our reliability.

Oceniono na 1 z 5

Do Not Use Them or You’ll Regret It

Unstable and slow.
I rented a 12-core / 16GB RAM VPS in their Hong Kong data center. At first, I was just concerned about the extremely slow network speeds, but then I realized the service itself is incredibly unstable. They treat downtime lasting over 24 hours due to “data center issues” as if it’s perfectly normal. In my case, the VPS was completely unusable for 36 hours.

Support? Absolutely terrible. All they ever say is “we’re working on it” — they won’t even provide an ETA.

Be warned! Their website makes zero mention of any SLA or uptime guarantees. This means if their uptime drops to 0.1%, you still have no grounds to complain. I should have noticed this obvious red flag before handing over €500.

To save just $2–3 a month, is it really worth ditching far more reliable providers like Hetzner or OVH and trusting a shady service apparently run by some anonymous Russian operator? Absolutely not.
Run!!!!!!!!!!!!!!!!

7 lipca 2025
Opinia niezależna
Logo THE.Hosting

Odpowiedź od THE.Hosting

We’re sorry to hear about your experience. Please share your ticket number so we can investigate and make things right.

Oceniono na 1 z 5

Lazy and unprofessional guys

They are active and helping right until they get your money. Once you put some euros there, do not expect any tech support or anything else. I've used about 10 VPS providers all over the world - definitely the worst one. Please pick something else.

26 czerwca 2025
Opinia niezależna
Logo THE.Hosting

Odpowiedź od THE.Hosting

We’re sorry to hear about your experience. Please share your ticket number so we can investigate and make things right.

Oceniono na 1 z 5

The server was blocked for a fictitious reason.

Here ticket chat

Romario Kovalskii 2025-06-25 15:35:37

Hi support team,
Please enable the server to handle abuse.
Thanks!

John Constantine 2025-06-25 16:16:32

Hello, you need to pass a KYC check in the next ticket and then we will turn on the server after reinstalling the OS.

Romario Kovalskii 2025-06-25 17:58:53

Let me take the backups in that case

Romario Kovalskii 2025-06-25 17:59:29

I don't need to reinstall the OS

John Constantine 2025-06-25 18:21:22

We do not provide backups from phishing servers. It will be enabled only after account verification.

Romario Kovalskii2025-06-25 18:37:52

What phishing service are we talking about?
Check first and make sure what's what, then draw conclusions based on the facts - you have all the access to do this
After you figure things out, open access so that I can take the backups
It's not normal to block the server and stop the work of sites blindly saying a non-existent reason.
And check that the balance was replenished in advance for several months.

John Constantine 2025-06-25 19:12:20
Your server will not turn on until verification is completed.

Romario Kovalskii 2025-06-25 20:42:38

You blocked the server for a fictitious reason without a good reason! On the server there are my data that need to be taken, and the money that I put in the account for future payments. I do not intend to cooperate with you in the future to go through some verifications on your side, this is stupid

John Constantine 2025-06-25 20:44:48
In this case, the server is permanently blocked.

Romario Kovalskii2025-06-25 20:57:41
In what case? On what basis and what did I violate?

25 czerwca 2025
Opinia niezależna
Logo THE.Hosting

Odpowiedź od THE.Hosting

Hello,

We were unable to identify you as our customer, and we have no records that match the case described in your review.

We take abuse reports and security matters seriously and may require verification in certain cases in accordance with our policies. Such measures are applied to protect infrastructure, clients, and third parties.

At the same time, the information provided in this review does not correspond with the data available to us, and we are unable to verify the situation without relevant details.

If you have any valid information, please provide your support ticket ID so we can review this case properly and assist you.

If we do not receive sufficient details to verify this case, we may request Trustpilot to review this review further.

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