Tgmwatch Recenzje 49

Wynik TrustScore: 2.5 na 5

2,4

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Oceniono na 1 z 5

Attention a cette entreprise après un achat le 6 novembre 2025 j ai renvoyé ma montre le 10 janvier 2026 pour de légère modifications elle fut renvoyé via UPS et reçu le 20 janvier j ai la preuve de r... Zobacz więcej

Oceniono na 2 z 5

Actual delivery takes a very long time, with no updates in between. Watch itself is ok, nothing special accept for the dial. Otherwise a generic piece with a simple (but good) Seiko NH36A movement. St... Zobacz więcej

Oceniono na 1 z 5

Warning - warning DONT BY i bought a Siko watch the 9 of February for 299 $ the 11 of February I got a message the watch where delivered to a K.Kasper in Randers a city in Jylland but live I Copenh... Zobacz więcej

Oceniono na 4 z 5

Delivery : Ordered on 23 July. Received on 23 Aug. For custom-mod shipped from overseas, I'd say not bad. Customer support : very responsive, except I didn't understand why they need to confi... Zobacz więcej


Dane kontaktowe

2,4

Słaba

Wynik TrustScore: 2.5 na 5

49 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 31% z negatywnych recenzji

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Oceniono na 1 z 5

Attention a cette entreprise après un…

Attention a cette entreprise après un achat le 6 novembre 2025 j ai renvoyé ma montre le 10 janvier 2026 pour de légère modifications elle fut renvoyé via UPS et reçu le 20 janvier j ai la preuve de réception depuis et malgré mes innombrables relances je n ai plus de nouvelles de ma montre que je considère comme perdue........j ai demande la procédure de chargeback .

20 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Warning warning DONT BY i bought a…

Warning - warning DONT BY i bought a Siko watch the 9 of February for 299 $ the 11 of February I got a message the watch where delivered to a K.Kasper in Randers a city in Jylland but live I Copenhagen and I haven’t received my watch and after 5 mail no answer so DONT BAY ITS FROUD …

11 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

WORNING WORNING I ordered a GTM Seiko 1…

WORNING WORNING I ordered a GTM Seiko 1 52 R in black on 9/2 for USD 300 on 11/2 I was notified that it had been delivered to Randers a city in Denmark I live in Copenhagen after 10 emails no response and no watch ...FRAUD FRAUD

11 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

no te mandaran lo que pides

haces un pedido por la foto que te muestran y cuando recibes el reloj es muy diferente al que ordenastes. parece que no son serios en sus negocio, puesto que te envian un estilo diferente y para completar tiende a fallar en la hora pues se adelanta, si fuera una carrera no hay duda que ganaria por la clasica milla........

13 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

This is the saddest thing I have ever…

This is the saddest thing I have ever called a watch. Steer clear the links and bands are cheap and don’t even stay attached. I bought one and the band was undone on both sides when I got it I reinstalled the bands with 2 of the provided bars and neither one of them stayed on. Within 30 minutes they have popped off on 3 different occasions. I tried to return it and they wanted me to pay for return shipping while I had already paid to have it shipped to me. Worst customer service and trash product. Steer clear and buy a real Seiko. TGM is a caca product save your time and money!

15 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Sudden Price Drop and No Response from Customer Service

I ordered two watches online yesterday for each price of USD 313.
Today, I checked the website again and found that the same watches are now listed at USD 224, not as a discount or promotion, but as a new regular price.

A price change this dramatic within one day is very questionable. I tried contacting them via WhatsApp for clarification, but received no response at all.

This lack of transparency and customer support seriously undermines trust. At this point, the website feels unreliable and potentially misleading.

Update:
After leaving my original review, the merchant replied stating that the price of the 125R model has always been USD 313.95 on their “official website” and that they have no record of a USD 224 price.

However, the same watch was publicly listed at USD 313 on tgmwatch.com, while it remained USD 224on thegioimodwatches.com, both operating under the same TGM branding and selling identical products.

As a customer, I can only rely on the prices displayed on the merchant’s public websites. Claiming that a lower price was never recorded internally does not explain why it was shown to customers online.

This lack of transparency, combined with unresponsive customer support, continues to raise serious concerns.

6 lutego 2026
Opinia niezależna
Logo Tgmwatch

Odpowiedź od Tgmwatch

Dear Sir,
Thank you for sharing your feedback with us. We sincerely apologize for the confusion caused and for not being able to support you promptly via WhatsApp. This was our mistake, and we truly regret the inconvenience it caused.

Regarding the pricing, we would like to explain more clearly. We currently operate only one official website:
https://tgmwatch.com/products/tgm-i-125r

The standard price of the 125R model is $313.95, which was the price at the time of your purchase and remains the same on our website today.

The $224.00 price you noticed was related to a very limited number of display/showroom units. However, we acknowledge that this was not clearly labeled on our website, which understandably led to confusion. This is our oversight, and we sincerely apologize for not presenting this information more clearly.

We truly appreciate you bringing this to our attention, as it helps us identify areas where we need to improve. We are already reviewing how pricing information is displayed to avoid similar misunderstandings in the future.

We hope you will allow us the opportunity to support you further and restore your confidence in our service.

Once again, we are very sorry for the inconvenience caused and thank you for your understanding.

Kind regards,

Oceniono na 1 z 5

Unreliable and not trustworthy

I placed an order for TGM 127-R watch on 3rd Feb 2026 to be delivered to Brisbane, Australia on 4th Feb I received email from them to confirm my shipping address which I did and to my surprise I received email notification on 6th Feb that order has been delivered. When I checked the email and consignment number it was delivered to someone in Vienna , Austria not to me in Brisbane Australia. I have raised this with my credit card company as well. TGM watches is a fake fraudulent website.

6 lutego 2026
Opinia niezależna
Oceniono na 2 z 5

Overall feeling: disappointment

Actual delivery takes a very long time, with no updates in between. Watch itself is ok, nothing special accept for the dial. Otherwise a generic piece with a simple (but good) Seiko NH36A movement. Strap, worthless. It broke after 1 day. So add 20 or 30 dollar to the price for a descent strap.

30 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Voglio fare il reso senza spese

Ho notato solo dopo aver acquistato l'orologio che le lancette sono scure ,su sfondo nero, purtroppo non vedo l'ora , ho chiesto immediatamente di sospendere l'invio, ma il venditore ha fatto orecchie da mercante. Una volta arrivato ho chiesto il reso, ma anche qui impossibile risolvere, prima perché dovrei spedire in USA, poi con 30 usd di spese.. adesso non risponde più alle mie richieste è letteralmente sparito. Spero in paypal. È un mio diritto ripensarci, ma con questo venditore è impossibile. Voglio i miei 270,71 euro. Grazie PS ti ho chiesto, che costo hanno cambiare le lancette? Non mi hai risposto per ben 2 volte , visto i tuoi costi, avrei dovuto pagare 60 Usd e avere un orologio manomesso

22 stycznia 2026
Opinia niezależna
Logo Tgmwatch

Odpowiedź od Tgmwatch

Dear Sir,
Thank you for sharing your feedback.

We’re sorry to hear that the watch did not meet your personal preference regarding brightness. We would like to clarify that the watch you received was fully functional and not defective, and it was delivered exactly as described.

To support you, we offered two solutions in accordance with our policy:

A return with a handling fee of USD 30.00, or

A replacement with white hands to improve visibility, also with a USD 30.00 service fee.

Please note that this fee is a fixed fee stated in our return and exchange policy and applies to cases where the product has no manufacturing defects. Unfortunately, we are unable to waive this fee, as it covers handling, modification, and international logistics costs.

We did our best to explain this clearly and to offer reasonable solutions, but we respect your right to share your opinion.

We truly appreciate all feedback, as it helps us improve our communication and customer experience. If you would still like assistance, our support team remains available via email.

Thank you for your understanding.

Oceniono na 3 z 5

The Cyclops Crystal is not positioned…

The Cyclops Crystal is not positioned correctly. The whole thing looks crooked.
The watch is pictured on the website with a metal back. Mine arrived with a glass back.

15 stycznia 2026
Opinia niezależna
Logo Tgmwatch

Odpowiedź od Tgmwatch

Dear Sir/Madam,

Thank you for sharing your feedback with us. We’re sorry to hear that your experience did not fully meet your expectations.

Regarding the Cyclops Crystal, if it is indeed misaligned or defective, we sincerely apologize for the inconvenience. In such cases, we are more than happy to support you with an exchange or a refund. We kindly ask that you provide us with a short video clearly showing the issue so our technical team can verify and handle it properly.

As for the case back, some models may have different back designs depending on the production batch (metal back or glass back). However, if this is not acceptable to you, we completely understand and are still willing to arrange an exchange or refund according to your preference.

Please feel free to contact us directly via email, and our team will assist you as quickly as possible. We truly value your feedback and hope to have the opportunity to resolve this matter to your satisfaction.

Oceniono na 1 z 5

Received a bag with an opened box and a…

Received a bag with an opened box and a rock. Clearly, someone from shipping stole the watch. After contacting them, the said they have file a complaint with the shipping company. Honestly, that does not at all concern me. I want my money back or a new watch. Will update the review following the response.

12 stycznia 2026
Opinia niezależna
Logo Tgmwatch

Odpowiedź od Tgmwatch

Dear Sir/Madam,
We are truly sorry to hear about your experience and we completely understand how upsetting this situation is. Please rest assured that we take this matter very seriously.

As soon as you contacted us, we immediately raised a formal claim with the shipping company and are currently waiting for their official investigation result. According to the carrier’s policy, a video recording of the unboxing process is required for them to process the claim more quickly. Unfortunately, at the moment, only photos were provided, which has made the investigation take longer.

That said, we want to clearly state that we are not ignoring your case nor avoiding responsibility. We are actively working with the shipping company and pushing for a resolution. Once we receive their response, we will proceed with the appropriate solution, whether that is a replacement or a refund, in accordance with the investigation outcome.

We kindly ask for your patience while this process is ongoing. Your case is being handled, and we will continue to update you directly via email.

Thank you for your understanding, and we hope to have the opportunity to resolve this matter properly for you.

Oceniono na 1 z 5

After a long wait of about a month for…

After a long wait of about a month for my watch to arrive, it finally delivered but in the wrong color. To make matters worse, the crown/regulator is defective, making it impossible to set the time. Despite sending numerous emails, I am still waiting for a serious response from them.

24 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Worst customer service and return…

Worst customer service and return policies. The watches are shipped from Vietnam and when you check out it will say 3-5 days shipping, but it took over 3 weeks so it arrived 9 days after Christmas (I ordered it on 12/17). Now I have to pay to ship the watch back, plus a $30 return fee. The watch is also heavy and does not fit well.

12 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Dont do it…

Dont do it! This is clearly a dodgy subsidiary of Seiko if at all..
I ordered a watch on the 5 Dec in the UK. On reading the small-print for returns it seems they only refunded with a store credit if it was a sale. Quickly cancelled my order (within an hour) received an email confirmation of such. Two days later got a shipping notification. Watch arrived several days after that. Queried by email as to why, no satisfactory response except to return it. Many hoops to jump through there but after returning unopened and sending pictures to confirm postage (which cost £45 as it was to the USA) I heard nothing.. Weeks later now, emails unanswered and no refund. Considering I did not even order this watch and I am still awaiting a refund I beg anyone else not to risk it!

5 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

This has been a massive headache for…

This has been a massive headache for me. I requested for full refund since my item is not shipped yet and I cancelled the order. No transparency of the process, especially with the reimbursement. Customer service is not responding and just keep delaying!

Please process my reimbursement, don't rob people

26 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Calidad y elegancia

Recibi el reloj junto con su caja y me ha sorprendido tanto la calidad del mismo como la elegancia en la presentación del reloj. La entrega se ha realizado en el plazo previsto. Buena comunicación. Volvería a comprar uno de sus productos sin duda.

13 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

I made the order on nov 17

I made the order on nov 17 , then they say item was out of stock, then I cancel the order and demand the refund , they say will process’s but until today they did nothing
It is a fraud , please never purchase something it is a fraud
I e mail to report this operation to the authorities, don’t use them is a con operation

5 grudnia 2025
Opinia niezależna
Logo Tgmwatch

Odpowiedź od Tgmwatch

Dear Sir
We are genuinely sorry to hear about your experience and truly regret that you felt dissatisfied.

Regarding your refund, we would like to clarify that after you requested to cancel the order, a chargeback was initiated on Shopify. Once a chargeback is opened, we are no longer able to process any refund on our side because the case is fully handled by Shopify and your bank.

According to Shopify’s final decision, the amount for your order was deducted from our account and refunded directly to you. We kindly ask you to check your bank statement or payment account again to confirm the refund.

We always strive to provide transparent and supportive service to all customers, and we sincerely hope this clears up the misunderstanding. If you need any additional information, we are more than happy to assist.

Thank you for your time.

Best regards,
TGM Watch Team

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