Scam behavior. I didn't actually press the "buy" button. I was returning to cart due to a discount they offered and before I could do anything, it confirmed the sale. Within minutes I reached out to... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The tevaplanter is pleasing to look at, beautifully made and offers a wide range of exciting possibilities for growing a variety of diverse plants indoors. She [who must be obeyed!] is always casting... Zobacz więcej
Reakcja na opinię
While replies to emails have been quick (within minutes of sending), it feels like a bot is replying. I've had to provide details for the same things repeatedly despite them being in the previous ema... Zobacz więcej
Reakcja na opinię
Don’t waste your money. It’s quite expensive for what it is and it doesn’t even work. The plants die, pores get super quickly clogged and the bottom plate that it comes with originally is actually too... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
The tevaplanter grows plants in a whole new way. The tevaplanter is a vessel that acts as a water bank. The water is held in the vessel and is slowly diffused through the material to the cells on the surface for plants do soak up. A centerpiece for your home like you've never seen before.
Dane kontaktowe
16 longview ave, 11581, valley stream, Stany Zjednoczone
- roy@tevaplanter.com
- tevaplanter.com
2,3
Słaba
159 recenzji
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Nie odpowiedziano na negatywne recenzje
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Absolute trash company
Absolute trash company. Shipped me a defective product. After I finally got them to ship me a replacement, after having to go back and forth with dozens of emails, they had the nerve to send me a bill for the customs fees, which they never even informed me about!! After trying to dispute the charges that I never agreed to it ended up at a collection agency which forced me to pay. Complete extortion. Garbage company, do not support these clowns.
22 października 2024
Opinia niezależna
Support has not been helpful and they should not be trusted.
I am an original kickstarter backer. I have attempted many times to get plants to grow, they always die. I planted the Chia seed and followed the instructions exactly, a few sprouted but for the most part it was a total waste. I had to scrub the pot with a tooth brush to get all the seeds off. The pot doesn't let water out and support says it's because I'm not using the right kind of water. I don't have hard water, so whatever is going on is the manufacturers fault. It's pretty ridiculous that I would need to go through all of this on top the excessive time I had to wait after the kickstarter finished. This product has put me off of using kickstarter ever again. I would not trust this company with my money again.
9 października 2024
Opinia niezależna
Odpowiedź od tevaplanter
Hello Patrick,
Please reach out to us at support@tevaplanter.com—we’d be glad to assist with any issues you’re facing, especially if you have a product that’s not diffusing water as it should. We’re committed to ensuring every customer receives a high-quality, fully functional Tevaplanter.
Thank you, and we look forward to helping!
The product is not like in videos, it's not simple, it's messy and the result ugly.
Super disappointed with the product.
I put some seeds on it, it grew up. But it's leaking a lot. The cup under is not enough. I wrote to the costumer service and they just told me that I should remove water on a day to day basis. I can't think about that everyday so my wood table is always full of water which is bad. They are aware about that as they sell a bigger cup to put under. Also they say that once the process is on we don't need to water the full jar, but my chia seed just get dry, it was super ugly, nothing compare the videos.
I would not recommend it.
2 września 2024
Opinia niezależna
Odpowiedź od tevaplanter
We are sorry to hear about your experience. It sounds frustrating, and we’d like to help address it as best we can. The base the tevaplanter comes with can fill up in around 2-3 days during the initial stages since the roots aren’t fully established to absorb the diffused water. You can also cover more of the surface with more plants so that less water reaches the base. There is 6 different methods of growing on the tevaplanter, replanting and plant plugs can be a great way to go if you want to have less water reach the base as you can cover the surface more with this method and the roots will absorb more water. Once roots grow, they naturally reduce excess water, but it can take time to reach this stage.
For better experience we introduced the Big Base specifically to provide better water catchment, based on feedback like yours. We’re here to help make things right, so please reach out again if you’d like to discuss further or explore additional tips to improve the setup. You can also reach out to our support team via support@tevaplanter.com and we will be happy to provide you with a discount for the Big Base to help with resolving this issue. Thank you for your patience and feedback as we continue improving.
Odpowiedź od tevaplanter
Hello Don,
Please reach out to us at support@tevaplanter.com—we’d be glad to assist with any issues you’re facing, especially if you have a product that’s not diffusing water as it should. We’re committed to ensuring every customer receives a high-quality, fully functional Tevaplanter.
Thank you, and we look forward to helping!
Worst Experience too
I too, was an early backer of your company, as other clients shared the same experience, I too never received my product. Worse experience to see this company has taken advantage of people who believed in them early on :( AND they are not answering any of my support mails. I gave them my postal adress many times, they always sent the same email requesting my address, again and again. I think it's just an Bot sending this mails. I spent around 100,- on Kickstarter. Years ago! This is really bad.
Please help!!
And please: don't just give me your support email. I tried this several times already.
7 października 2024
Opinia niezależna
Odpowiedź od tevaplanter
Hello Jessica,
Please reach out to me personally at roy@tevaplanter.com—I'd be glad to assist with any issues you’re facing, especially if you have a product that’s not diffusing water as it should. We’re committed to ensuring every customer receives a high-quality, fully functional Tevaplanter.
Thank you, and I look forward to helping you our personally!
Odpowiedź od tevaplanter
Hi Yuval,
I'm sorry to hear you didn't receive your tevaplanter. We strive to provide the best products and services to our customers.
If you could email us at support@tevaplanter.com, we would love to understand how we can do better next time.
Worth every penny
Totally worth it. It's a low maintenance way to keep plants indoors, and it adds a nice modern touch to my space. I love that I don't have to worry about overwatering or making a mess. Great buy for anyone who wants a cool and beautiful plant display without the hassle.
3 września 2024
Odpowiedź od tevaplanter
Hi Matt,
Thank you so much for your awesome review! We're thrilled to hear that you're enjoying your tevaplanter and its low-maintenance design.
It's great to know that it's enhancing your space and providing a beautiful way to display your plants. We appreciate your support!
Amazing product
25 sierpnia 2024
Opinia niezależna
Odpowiedź od tevaplanter
Hi Alon,
Thank you for the amazing review! We're thrilled to hear that you're loving the product. Your support means a lot to us.
I love my planter
I love my planter, easy to grow and it looks great in my kitchen.
Fast delivery!
8 lipca 2024
Odpowiedź od tevaplanter
Hi Roy,
Thank you so much for your awesome review! We're thrilled to hear that you love your planter and that it's looking great in your kitchen. Fast delivery is something we strive for, so it's wonderful to know that made a positive impact.
If you have any more feedback or questions, feel free to reach out!
Kickstarted 2 tevaplanters
Kickstarted 2 tevaplanters and am super happy with my first fern’mutation’ 🌱 it looks elegant and I’m waiting to start my second plant/tree to experiment with. Will definitely buy more once I got some extra space(s) 🤭 thanks for the love!
25 lipca 2024
Opinia niezależna
Odpowiedź od tevaplanter
Hi Bahati,
Thank you so much for your wonderful review! We're thrilled to hear that you're happy with your tevaplanters and your fern'mutation. It's awesome to know you're excited to experiment with your next plant as well.
We appreciate your support and look forward to serving you again when you find some extra space!
Worse experience
I was an early backer of your company, but never received my product. Worse experience to see this company has taken advantage of people who believed in them early on :( AND they are not answering any of my support tickets.
Please help!!
17 sierpnia 2024
Opinia niezależna
Odpowiedź od tevaplanter
Hi Agathe,
I'm really sorry to hear about your experience with the tevaplanter and the lack of response to your support tickets. We strive to provide the best service, and it's disappointing to know we didn't meet your expectations.
I encourage you to reach out to us directly at support@tevaplanter.com so we can understand your situation better and see how we can improve.
While replies to emails have been quick…
While replies to emails have been quick (within minutes of sending), it feels like a bot is replying. I've had to provide details for the same things repeatedly despite them being in the previous emails. Ultimately, they shift blame on the customer for not using filtered water, while a similar cheaper product (Chia Pet) seems to work fine with just tap water. Using reverse osmosis filtered water did not produce better results.
16 sierpnia 2024
Opinia niezależna
Odpowiedź od tevaplanter
Hi David,
Thank you for sharing your feedback. We sincerely apologize for your experience with our customer service responses. We always strive to improve, and your thoughts are valuable to us.
Odpowiedź od tevaplanter
Hi Yu,
Thank you for your wonderful review! We're thrilled to hear that you loved the tevaplanter and that it brightens up your room.
If you ever have any questions or need assistance, feel free to reach out.
Easy green experience
Tevaplanter is a great experience it was the perfect match for someone living an urban life and with no green hand . Very smooth process from parcel reception to enjoying my indoor plant growing . So easy !
1 sierpnia 2024
Opinia niezależna
Odpowiedź od tevaplanter
Thank you for your awesome review, SZ!
We're thrilled to hear that the tevaplanter has been such a great match for your urban lifestyle and that you found the process smooth and easy.
Happy planting!
Odpowiedź od tevaplanter
Hi Eli,
Thank you for your awesome review! We're thrilled to hear that you find the tevaplanter very nice and cool.
If you have any tips or experiences to share, feel free to join our community!
I am an interior designer
I am an interior designer. I highly recommend tevaplanter to anyone looking to add a unique touch to their space. It will bring a splash of color and introduce a natural, artistic feel to any room and decor with something truly distinctive.
9 lipca 2024
Odpowiedź od tevaplanter
Hi Jacob,
Thank you so much for your awesome 5-star review! We're thrilled to hear that you're happy with your tevaplanter.
It's amazing to know that you're enjoying the experience and the benefits it brings to your plant growth. If you ever have any questions or need tips, feel free to reach out!
Exceeded expectations
Exceeded expectations! I’m so happy I got this. And great customer service
2 maja 2024
Odpowiedź od tevaplanter
Hi Yuval,
Thank you for your support and for submitting a 5-star review for tevaplanter!
If there's anything else you need or any questions you have, feel free to reach out!
Love My Tevaplanter!
I’m not great with plants, but the Tevaplanter makes it really easy. No soil, just water, and it grows like magic.
It looks amazing in my room and is super low-maintenance. Highly recommend for first-time plant owners who want to improve their room aesthetic!
12 sierpnia 2024
Opinia niezależna
Odpowiedź od tevaplanter
Hi there,
Thank you for your positive review! We're happy to hear that you're enjoying the tevaplanter and appreciate its unique design. It's great to know it's working well for you!
If you have any questions or need tips, feel free to reach out.
Odpowiedź od tevaplanter
Thank you for your positive review!
If you ever have any questions or need tips on getting the most out of it, don't hesitate to reach out!
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