QUICK Delivery & PROMPT Response This was my first time buying anything with this company and i honestly can’t understand why they get such negative reviews.Items were sent in good time , perfectl... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very happy, managed to get the last stock of my favorite gloss. The customer support emailed me asking if I can wait as they’re on holiday or wanted a refund, loved the communication and honesty. Rece... Zobacz więcej
Reakcja na opinię
Very happy with my order. The products arrived safely, were genuine and matched the description online. Prices were competitive compared to other websites and delivery was quicker than expected. Custo... Zobacz więcej
Reakcja na opinię
This was the second purchase I've made from Tetra cosmetics, and I would highly recommend them! I have been able to get my favourite powder, which is really hard to find anywhere else, and for a reall... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z kosmetykami
- również w kategorii:
- Automat z produktami do pielęgnacji skóry
- Dostawca kosmetyków i perfum
- Fabryka kosmetyków
- Kosmetyki
- Perfumeria
Napisane przez firmę
Tetra Cosmetics started with a vision: to redefine beauty by offering products that empower and inspire. Our journey is rooted in a belief that every individual is unique and beautiful in their own way. We curate our collection with utmost care, selecting products that reflect our commitment to quality and self-expression. From day one, our focus has been on more than just selling cosmetics. We aim to foster a community where beauty is a source of confidence and creativity. With Tetra Cosmetics, you’re not just purchasing products – you’re becoming a part of a movement that celebrates diversity, self-love, and the art of embracing your true self
Dane kontaktowe
59 Broomwood Road, BR5 2JJ, Orpington, Zjednoczone Królestwo
- +44 7507 969524
- support@tetracosmetics.co.uk
- tetracosmetics.co.uk
4,6
Doskonała
45 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quick and reliable which is perfect for…
Quick and reliable which is perfect for me. They have such fantastic customer service with excellent quality products. 100% trustworthy ans reliable 😊
24 sierpnia 2025
Opinia niezależna
Odpowiedź od Tetra Cosmetics
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our service and products. Your trust means the world to us, and we’ll continue working hard to maintain the quality and reliability you expect. 😊
Happy shopper
Easy website to use. Received my order promptly. Kept up to date with tracking
6 listopada 2024
Odpowiedź od Tetra Cosmetics
Thank you for sharing your experience! We’re so glad to hear that you found our website easy to use and that your order arrived promptly. Keeping you updated is a priority for us, and we’re happy it made your shopping experience smooth. 😊
It was easy talking to them
It was easy talking to them. They were warm and responsive
28 października 2024
Opinia niezależna
Odpowiedź od Tetra Cosmetics
Thank you for your kind words! We’re delighted to hear that our team made your experience easy and pleasant. Being warm and responsive is what we strive for every day!
Better than expected
I was scared this would just be a sketchy website but was actually pretty good!
6 października 2024
Odpowiedź od Tetra Cosmetics
Thank you for giving us a chance! We completely understand how important trust is when shopping online, and we’re glad we could exceed your expectations. We look forward to serving you again!
QUICK Delivery & PROMPT Response
QUICK Delivery & PROMPT Response
This was my first time buying anything with this company and i honestly can’t understand why they get such negative reviews.Items were sent in good time , perfectly packaged and at a very reasonable price, I simply can’t fault the great service … I’ll be back :) Thank you so much 🙏🏻
6 października 2024
Odpowiedź od Tetra Cosmetics
Thank you so much for sharing your experience! We’re thrilled to hear that everything went smoothly and that you’re happy with the service and value. Your trust and kind words mean a lot to us, and we can’t wait to welcome you back! 🙏🏻😊
Quick delivery amazing smell last all…
Quick delivery amazing smell last all day will be buying again
20 września 2024
Odpowiedź od Tetra Cosmetics
Thank you for your wonderful feedback! We’re so glad you love the scent and the lasting quality. Quick delivery and happy customers are what we aim for—can’t wait to serve you again!
Prompt delivery and well packaged
Prompt delivery and well packaged. Competitive prices and wide choice of items.
30 września 2024
Odpowiedź od Tetra Cosmetics
Thank you for your kind words! We’re delighted to hear you were happy with the prompt delivery, packaging, and our range of products at competitive prices. We look forward to serving you again!
I am impressed with tetra cosmetics…
I am impressed with tetra cosmetics customer service and professionalism..i have really enjoyed doing business with them and continue to do so in the future.. I am honestly very satisfied and happy especially with Mrs Smit Patel who is very helpful, reliable, understanding and assisted me throughout my purchase.. Thank you..
1 października 2024
Opinia niezależna
Odpowiedź od Tetra Cosmetics
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with our team, especially Mrs. Smit Patel. Your kind words mean a lot to us, and we look forward to continuing to serve you with the same care and professionalism in the future!
First time using this company direct
First time using this company direct. Would definitely recommend to all family and friends.
12 września 2024
Odpowiedź od Tetra Cosmetics
“Thank you for your kind words! We’re delighted to hear that your first experience with us was a positive one. Your recommendation means a lot, and we look forward to serving you and your loved ones again!
Thank you for your excellent service…
Thank you for your excellent service and a lovely product ‘ perfect gift for Christmas X
27 sierpnia 2024
Opinia niezależna
Odpowiedź od Tetra Cosmetics
Thank you so much for your kind feedback! We’re thrilled to hear you’re happy with our service and that the product made a perfect Christmas gift. Wishing you a wonderful festive season!
Odpowiedź od Tetra Cosmetics
Thank you for your feedback! We’re glad you were happy with our prices and fast delivery. We look forward to serving you again!
Scam company
Scam company. Please do not buy from them. Ordered 3 sets of French manicure nail varnish on 31/1/24. Did not receive a confirmation email, my order or any correspondence. Emailed the company numerous times. No reply. Tried ringing, no answer. Requested a refund. Nothing.😡
31 stycznia 2024
Odpowiedź od Tetra Cosmetics
We’re very sorry to hear about your experience and sincerely apologize for the inconvenience caused. This is not the standard of service we aim to provide. Please contact us directly at support@tetracosmetics.co.uk so we can resolve this matter promptly.
Scam company
Scam company. Been reported as such. Bank has been approached for a refund for goods not received.
To smit at customer services and anyone else associated with this company - get a real job and stop ripping off people.
2 weeks I was told to wait then ignored now on week 3. Pathetic for a tube of mascara. Claimed to have emailed Royal Mail but when I asked for evidence of postage he couldn't provide any. Now I am being ignored. Thankful Banks can just take my money back from fraudulent people like this.
19 lutego 2024
Opinia niezależna
Unable to fulfill my order
Unfortunately, Tetra were only able to supply two of the three mascaras I ordered (although I received a refund promptly). In addition, the delivery time was slow.
30 stycznia 2024
My order #7807 from 31.01.24 I never…
My order #7807 from 31.01.24 I never received can you check please and send it to me
31 stycznia 2024
Excellent service
29 stycznia 2024
Great service
Great service, prompt delivery, would definitely recommend and use again!
31 grudnia 2023
Opinia niezależna
NOT IN STOCK BUT SHOWING AS IN STOCK ON WEBSITE.
Did not supply ordered item even though it was showing in stock on the website.
Listing showed the limited edition deluxe bottle in a tin can but even though this was pictured and described as such they said they did not have it in stock.
I then placed an order when 6 bottles of the standard version were shown as in stock and got a message saying "we already told you we did not have this" and a refund.I checked the website again,Sunday 3rd December at 11:17, and once again it showed as being in stock with 5 left in stock and also that 13 had been sold in the last 4 hours.Strange that when I was told via E :mail that it was out of stock !!.
Not worth the bother of dealing with Tetra when the website cannot be trusted to show actual items or whether they are in stock or not.
29 listopada 2023
Doświadczenie Trustpilot
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