Tenancy.Cleaning Recenzje 

1583
•
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We bought a property a few days ago in Edinburgh and the previous owners I think that they never cleaned nothing in the last 20 years so we decide to contact Hello Service and thanks God we did it.... Zobacz więcej

Oceniono na 5 z 5

Shaida and Zanko were absolutely amazing. They did a deep clean, oven, dishwasher, carpets, cupboards, windows, windowsills and radiators were all spotless. So happy with their work and they're absolu... Zobacz więcej

Oceniono na 5 z 5

I was a little nervous having read some awful reviews about this company after I had booked them. However, my team (Christos and Ntemo) were excellent. They worked very hard and didn’t cut any corner... Zobacz więcej

Oceniono na 1 z 5

Very disappointing experience. We booked a deep clean, while they cleaned the extractor hood it fell onto the hob, damaging both!!! but They refused to cover the wall repair required before the extr... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługa sprzątania

Napisane przez firmę

Tenancy.Cleaning is a one-stop solution for all your professional cleaning needs and covers most parts of the UK. Whether it's End of Tenancy Cleaning, Move in Cleaning or Builders Cleaning – our diverse range of services provide customers with full satisfaction, no matter what their requirement is. With trained staff and high quality equipment, we guarantee an exceptional service that will leave you feeling impressed and leave each room looking better than before! If that isn’t enough, our move out cleaning packages are tailored to meet every requirement so you have peace of mind when it comes to getting back your deposit. Rest assured - with tenancy.cleaning, you can find the perfect cleaning solution for your home or business! Cleaning services that are currently available from our company: Tenancy Cleaning One off cleaning After builders cleaning Carpet and upholstery cleaning Oven and appliances cleaning Pressure washing service


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 58% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(1583)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 478

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fantastic service

Fantastic service. Excellent team on time, friendly and extremely efficient. Used for End Of Tenancy Cleaning of the house and even the letting agent commented on how clean the property was. Would definitely recommend 10 stars.

30 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Excellent service, we bought an apartment that has not been left in the cleanest of condition, strong smells and very dirty appliances . The difference after the cleaners had been in everything was spotless and looked like new and smelt great would highly recommend this service . Fast and reliable

1 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Wonderful job by Adin & his team

Adin & his team did a wonderful job on our clean. We booked pretty much the full works in readiness for putting our house on the market. The team arrived early, Adin took time to go through the booking and for me to show him around. He then stayed until we returned home once we had the call to say they were finished so that he could show me everything they had done.

One of his team even gave my little girl a cake! Excellent customer service from Adin & his team 👏

27 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Terrible experience

Terrible experience. Cleaners did not turn up on the date that I booked 3 weeks prior. I chased the company on the day to see where the cleaners was, and after waiting an hour was told that they had cancelled for an emergency. I then had to ask my landlord for access to the property for the cleaners the next day - even though my tenancy has finished on the originally booked day.
The cleaners came on the second day and for a end of tenancy clean, left after two hours as they had another job to go to. You cannot do a deep thorough clean as I expected in two hours! My landlords have complained, the carpets were not deep cleaned, neither were the windows, cupboards etc. I paid £250 for a terrible service. When I complained I was told that I am only entitled to a reclean, so that would be effectively the third attempt to actually just a clean done!
I've lost my deposit and am out of pocket for the clean that wasn't delivered. I'm so frustrated as I think I deserve my money back but unhelpful replies and no real resolution.

22 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

A great job well done

Robert and his two colleagues did an outstanding job! They came in and blitzed a filthy bedroom and turned it around in just over an hour.

They deep cleaned so efficiently that it was a pleasure to walk in the room afterwards.

Thank you guys!

27 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Adin and his team did a good job

Adin and his team did a good job. They cleaned at my property and an end of tendency property and did a good job at both of those. They are also really efficient and fast. Reasonable price and does as asked. Both properties were left in a fantastic way. Didn’t have to tell them much. They know what they are doing.

26 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Fantastic service from start to finish

Fantastic service from start to finish. Abubakr’s team did a deep clean of my mother’s property, which hadn’t been maintained for quite some time, so it was a challenging job. They worked incredibly hard and the transformation was remarkable. Professional, friendly, and thorough throughout—I would highly recommend them to anyone looking for a first-class cleaning service. Thank you so much 😊

25 czerwca 2026
Opinia niezależna
Oceniono na 4 z 5

Adir was really nice and overall he did…

Adir was really nice and overall he did an ok job. There was still bits where I had to go over myself, like window corners and bits of the carpet. Also, I paid for a carpet deep clean and was told on arrival that they only vaccum it. He did however perform a miracle cleaning the old oven and for that I'm really grateful.

25 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Adin and his team were excellent

Adin and his team were excellent, they cleaned our property to an excellent standard on the hottest day of the year. They cleaned everything mentioned and were particularly good at the bathrooms. Would highly recommend!

24 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Highly recommend!

Christos and Ntemo (I’m not sure if I’ve spelled their names correctly) cleaned my flat today before I move out. They arrived on time and did an exceptionally thorough and spotless job. Overall, I am extremely satisfied with the service and would highly recommend Tenancy.Cleaning to anyone looking for a reliable end-of-tenancy cleaning service.

24 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Thank you to Adin and his team

Adin and his team cleaned our whole house from top to bottom this morning. I’ve been suffering with morning sickness and unable to do a proper deep clean myself and have been getting triggered by smells in my house. I mentioned this to Adin on arrival and he was very understanding. He made extra effort to clean the house and eradicate lingering smells to reduce my nausea. He was professional and friendly throughout the service. I would highly recommend this cleaning company.

24 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Had a terrible experience

Had a terrible experience
Paid £292 for an end of tenancy clean. Firstly they were an hour and half late. Then they left after 2.5 hours. I wish I could upload photos because the job they did was laughable. Paid for carpets to be cleaned (they were just hoovered) the kitchen was disgusting. I complained they re booked someone to come back by 6.30pm got to 6.30 they was ignoring my calls. I finally got through to the cleaner himself who told me he wouldn’t be there until 8.30pm! The office was rude and tried to blame me for not complaining quick enough (I complained on the day but wasn’t able to send images as I don’t live there so sent the images the next day) no compensation offered after paying so much money. The cleaner ended up coming the following day and only spent an hour there.
Terrible service. Really disappointed

18 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Fantastic end of tenancy cleaning…

Fantastic end of tenancy cleaning experience from Ali who was respectful and did a great job of cleaning the listed areas, the bathroom was very tidy and deep cleaning of the carpet looked excellent

20 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Fantastic experience with Christos!

Really fantastic experience from Christos for our household clean yesterday. He was so polite and friendly! His attention to detail was amazing and he even went above and beyond, showing me some great tips for cleaning, bringing all his fantastic cleaning equipments and spent more hours than the contracted time to finish the whole house which was gratefully received. Thank you Christos!

19 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

10/10 service

Ali & his team were great! They were on time, efficient and thorough — and went above and beyond to meet our needs. Great communicators & would definitely recommend to others in the future.

17 czerwca 2026
Opinia niezależna
Logo Tenancy.Cleaning

Odpowiedź od Tenancy.Cleaning

Thank you so much for your fantastic feedback! We’re delighted to hear that Ali and his team were punctual, efficient and thorough, and that they went above and beyond to meet your needs.

It’s also great to know that you found the team communicative throughout. We’ll be sure to pass your kind words on to Ali and the team. Thank you for your recommendation!

The Tenancy Cleaning Support team

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