Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

I have no problems with the product it is installed and working satisfactorily My poor rating is due to Tecno Tools after accepting my order requested additional $40 for freight We are in region... Zobacz więcej

Oceniono na 5 z 5

Found the product I was after and the supply company, Tecno Tools, on Google. Easy online order process. Priced comparable to others. Allowing for the public holidays, prompt delivery to my front d... Zobacz więcej

Oceniono na 3 z 5

Pump works OK with good pressure & stops when no water is at the inlet. But both inlet & outlet threads on pump are leaking even after removing the provided thin white tape & using 3 layers of the thi... Zobacz więcej

Oceniono na 1 z 5

Order #5203 22 Sep 24 . Payment in Full . Giantz Tool Chest Trolley Box Cabinet 7 Drawers Blue × 3 . Subtotal $465.00 Shipping $65.00 Taxes $48.18 Total $530.00 AUD 18 Oct 2024 order St... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca sprzętu biurowego
  2. również w kategorii:
  3. Sklep narzędziowy

Napisane przez firmę

TecnoTools is an Australian based company, located in Brisbane, QLD but serves the whole country. The company keep stock in all major capital cities and provide fast delivery. We offer ergonomic products to offices, workshop storage solutions and specialzed tools. TecnoTools is proud of its customer services. Customers can reach us by online chat, phone or email. The company has a dedicated team that is always willing to help the customer.


Dane kontaktowe

2,7

Słaba

Wynik TrustScore: 2.5 na 5

30 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,7

Wszystkie recenzje

(30)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Beware of shipping costs in regional locations

I have no problems with the product it is installed and working satisfactorily

My poor rating is due to Tecno Tools after accepting my order requested additional $40 for freight

We are in regional WA (3 hours south of Perth) and are aware of shipping costs Tecno Tools should have advised the total shipping costs at the time they accepted our order

21 maja 2025
Oceniono na 5 z 5

Easy and Prompt

Found the product I was after and the supply company, Tecno Tools, on Google. Easy online order process. Priced comparable to others. Allowing for the public holidays, prompt delivery to my front door. Maybe just a little more communication with purchaser on progress of handling order would be beneficial otherwise all good.

23 kwietnia 2025
Oceniono na 1 z 5

One star given as I emailed over 2…

One star given as I emailed over 2 weeks ago about a query and have not heard back. Only an email for a review, which would be automatic. Looks like this could be a take your money and run company. Doesn’t care about customer service and retention. WILL NOT be using in future

2 marca 2025
Oceniono na 3 z 5

When first order it.

When first order it and payed for it. they miscalculated the shipping and up having pay more.
Beside that everything was good.

27 lutego 2025
Oceniono na 1 z 5

Sale excepted, item not delivered.

Order placed on the 23 February as of now the item has not been delivered. This is despite the payment of $15.00 freight for a 2 to 4 day delivery. The freight company had the item due to for delivery on the 28th February, however according to the track details the item was "stuck" between Coffs Harbour and Taree (destination) from Thursday to Sunday with no explanation.
Now this morning 3rd March, tracking shows that the item is DELAYED in Melbourne, with no reason given.
Original tracking shows the item was picked up on the 25th Febrary and the tracking showed it traveled to Coffs Harbour where it stalled. Now it is supposed to be back in Melbourne ???.
I will never deal with this seller again and would suggest other customers carefully review this companies' s operating methods.
Greg Burton

23 lutego 2025
Oceniono na 1 z 5

Will update the review when the goods…

Will update the review when the goods arrive and the mystery delivery are sorted. I ordered on 10th Dec and item is still 'on the way'.
On a secondary note a different persons order was sent to my address and despite asking Tecno Tools for instructions, I have no idea what to do with this other persons item.

10 grudnia 2024
Oceniono na 1 z 5

Wanted to charge extra

The business made a mistake with the shipping costs and wanted me to pay extra $50 to have it delivered.
Found the same item elsewhere for $30 cheaper and cheaper shipping. Never buy anything through Tecnotools.

8 grudnia 2024
Oceniono na 1 z 5

A scam, demands more money after payment

Made an order, paid for it online, only to receive an email a few days later to say that they didn't charge enough frieght so that before they will send the item out I needed to pay another $40 before they would release the item.

I double checked and went through the order process again as they said the system under charged the freight yet every time I tried it always came out the same.

They then held my money and refused to send out the item unless i would continue to pay more and only when i threatened to go the the ombudsman did they finally refund me

4 grudnia 2024
Oceniono na 1 z 5

Not Received Order #5203 22 Sep 24

Order #5203 22 Sep 24 . Payment in Full .
Giantz Tool Chest Trolley Box Cabinet 7 Drawers Blue × 3 .
Subtotal $465.00
Shipping $65.00
Taxes $48.18
Total $530.00 AUD
18 Oct 2024 order
Still not received .
.

22 września 2024
Logo TecnoTools

Odpowiedź od TecnoTools

Hi Gareth, we sent you 3 emails to discuss your order. Our website miscalculated the shipping fee. You have to decide whether you want to pay the difference for the freight, or a full refund. Please reply my messages and let me know what your decision is. I'm sorry for this inconvenience.

Oceniono na 3 z 5

Freght company issue

Love the Product but would be better if a more reliable freight company was used as it took a while to deliver and still waiting on one box as it is lost at this stage.

22 lipca 2024
Oceniono na 3 z 5

Giantz 1500W 72L/min High Pressure Water Pump with Auto Controller

Pump works OK with good pressure & stops when no water is at the inlet. But both inlet & outlet threads on pump are leaking even after removing the provided thin white tape & using 3 layers of the thick pink tape. The stainless steel end where the ports are, is thin & flexes when pump is running.

14 lutego 2024
Oceniono na 5 z 5

Good Customer Service

Was a bit delayed on receiving any info on my order being shipped.. I emailed them to query and they responded straight away explaining the reason for delay and I received my order a few days afterwards.

25 lipca 2023

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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