A watch finally showed up
I received a watch not the exact watch I ordered.
I had received no order confirmation or shipping confirmation and no info on why it wasn't exactly what I ordered
Odpowiedź od Tech Globe
Hi Bert, your order #6478 was delivered on October 13, within our stated delivery timeframe. Your order confirmation was emailed on October 3, followed by shipping confirmation and tracking on October 5. We can resend these details if you haven’t located them.
Verify delivery here:
https://m.17track.net/en/track-details#nums=WNBAA0508982122YQ
We would also like to check the watch you received against your order to clarify the model difference you’ve reported.
We’ve fulfilled thousands of orders, and our responsibility does not end at delivery. We stand behind our products with a 30-day return policy, a 1-year limited warranty, and ongoing customer support.
To resolve your concerns, we’re offering a free replacement or a full refund—and you may keep your original watch with either option, with no return required.
Please contact support@techglobe.us with your preferred resolution. Your satisfaction matters, and we’re here to follow through.
Kind regards,
TechGlobe Support
