FRAUD!!! Its not even worth a star
Its not even worth a star. I’m suing you for fraud and consumer negligence!
I have received my order.
It’s in correct, not what I ordered.
The colour is incorrect, its not human hair neither its lace as advertised and as per my order. Nothing about my order is what was advertised, its fraudulent what has been advertised and what has been sent.
Its shameful and frustrating beyond words to have received this order.
I’m trying to make a return but there is no response from this company.
Odpowiedź od Tebyu
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@tebyu.cool. We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.