Very disappointing first experience For a brand that positions itself as customer-focused, Teamm8 fell short on this occasion. I placed an order on 22 March, and the tracking remained at “la... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Soft, great-feeling underwear that comes in a variety of styles and colours. Although shipping the items out was delayed for some reasons due to items being from their new launch, they included a free... Zobacz więcej
Reakcja na opinię
I love the material, it’s durable and soft, all of your products fit me perfectly and I’m a bigger guy and I don’t have to size up much. Love all the styles you’ve been making especially the icon and... Zobacz więcej
Reakcja na opinię
So received my first ever order from teamm8 and very happy with the quality and fit. But u was more impressed with the order process. Having ordered 5 units in large I accident it ordered the 6th in x... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z bielizną
- Sklep z odzieżą aktywną
- Sklep odzieżowy
- Sklep z odzieżą męską
- Sklep ze strojami kąpielowymi
Napisane przez firmę
We are an Australian designer Brand founded in 2008 in Sydney. We specialise in creating exclusive and fashion-forward underwear, swimwear and activewear for men. Our mission is to arm our everyday champions with the best designs, quality and comfort to make them feel unique and confident.
Dane kontaktowe
10/417-421 Bourke St, 2010, Surry Hills, Australia
- +61 2 9358 5665
- hello@teamm8.com
- teamm8.com
4,4
Doskonała
1 tys. recenzji
Odpowiada na 14% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od TEAMM8
Hey Courtland,
Thank you for your kind review! We’re so glad you had a great experience with our website, shipping, and product quality. We look forward to serving you again!
Good delivery and great product
Good delivery and great product
Delivery lead time as expected and high quality product. Really love it
29 listopada 2024
Odpowiedź od TEAMM8
Hey Pongamorn,
Thank you for your great review! We’re thrilled to hear that you’re happy with both the delivery and the quality of the product. We look forward to serving you again soon!
The products were great
The products were great, all was awesome, but i had a mystery gift that i could not use ( they gave me an xs underwear when i ough all G's ) so that was a bummer..
The quality of the products is awesome and it feels nice to the touch
22 listopada 2024
Odpowiedź od TEAMM8
Hey Sergio,
Thank you for your review! We're so glad you love the quality of our products. Apologies if the mystery underwear gift was not what you expected—we’ll definitely pass that feedback along to improve future selections. We hope to make your next experience even better!
Great customer service and products
Selected pickuo from store was unable to collect, Marcel was very helpful and assisted promptly.
I mostly purchase international swimwear/underwear lines, I can honesty say Team8 is up there especially with there glide range.
Lining the rear of swimwear is different and takes a bit of getting used too.
29 listopada 2024
Odpowiedź od TEAMM8
Hey Simon,
Thank you for your feedback! We're glad to hear that Marcel was able to assist you promptly. We appreciate your kind words about our Glide range and understand that the unique lining might take a bit of time to get used to. We’re thrilled to have you as a customer and look forward to serving you again!
I still haven’t receive my order
I still haven’t receive my order. Tried contacting the support team from teamm8 a couple of days ago. Still no answer.
25 listopada 2024
Odpowiedź od TEAMM8
Hey Enrique,
Thanks for your review and we're sorry for the confusion. It looks like USPS attempted to deliver your order, but no one was available at the address. We’ve reached out to you via email with further details, as it seems your original message was directed to the junk folder. Please check your inbox for our response, and feel free to contact us again if you need further assistance.
Odpowiedź od TEAMM8
Hey Steven,
Thank you for your review! We're so glad to hear that you're enjoying the comfort of our products.
Great service, excellent products.
My order was fulfilled quickly and accurately. I appreciate the style and quality of Teamm8's product.
28 listopada 2024
Odpowiedź od TEAMM8
Hey Bobby,
Thank you for your great review! We're thrilled to hear your order was fulfilled quickly and that you're happy with the style and quality of Teamm8 products. We appreciate your feedback!
Order placement & delivery was efficient & prompt
Order placement & delivery was efficient with plenty of status updates.
28 listopada 2024
Odpowiedź od TEAMM8
Hey Kevin,
Thank you for your kind review! We're delighted to hear you had a smooth order experience and appreciated the delivery updates. Your feedback means a lot to us!
Online transaction was seamless and…
Online transaction was seamless and dispatch delivery was fast and efficient.
28 listopada 2024
Odpowiedź od TEAMM8
Hey Mike,
Thank you for your wonderful review! We're thrilled to hear your transaction was seamless and your delivery was fast and efficient. We appreciate your feedback!
Service is excellent thank you!
28 listopada 2024
Odpowiedź od TEAMM8
Hey Jose,
Thank you for your feedback! We're so glad to hear you had an excellent experience. We appreciate your support!
Great service and the product is…
Great service and the product is superb! The team at the store were so friendly, professional and helpful. Brilliant experience!
28 listopada 2024
Odpowiedź od TEAMM8
Hey Jason,
Thank you for your fantastic review! We're so glad you had a brilliant experience and that our team was able to assist you. We truly appreciate your kind words!
Odpowiedź od TEAMM8
Hey David,
Thank you for your positive review! We're thrilled to hear you're happy with your purchase and that the underwear fits perfectly. We appreciate your feedback!
Fast shipping and the fit was perfect
27 listopada 2024
Odpowiedź od TEAMM8
Hey Michael,
Thank you for your great review! We're so happy to hear that the shipping was fast and the fit was perfect. We appreciate your feedback!
Brought small swim trunks as they are…
Brought small swim trunks as they are the same as my underwear. They are far smaller and not flattering on the butt. Go up a size if you can.
26 listopada 2024
Odpowiedź od TEAMM8
Hey Marc,
Thank you for your feedback! We're sorry to hear the swim brief didn't fit as expected. We appreciate you sharing your experience, and we'll take your comments into consideration for future improvements. If you need assistance with exchanges, feel free to contact us at hello@teamm8.com!
Not true to size
I'm usually a size small and the package on the two thongs ran very small. It was discomforting wearing them. Would have been good to know they run small.
27 listopada 2024
Odpowiedź od TEAMM8
Hey Marco,
Thank you for your feedback! We're sorry to hear the fit wasn't quite right. If you are referring to the Glide Collection, it is specifically designed to be small, low cut, sexy, and revealing, which is part of its unique style. If you're looking for something with a more classic cut or different fit, we'd be happy to assist you in finding the perfect option! Please feel free to reach out to us at hello@teamm8.com for help with exchanges or sizing.
Los excelentes productos
Los excelentes productos, la calidad y la rapidez en la entrega marcan mucho la diferencia
27 listopada 2024
Odpowiedź od TEAMM8
Hey Luis,
¡Gracias por tu reseña tan positiva! Nos alegra saber que la calidad de nuestros productos y la rapidez en la entrega te han dejado satisfecho. ¡Esperamos servirte de nuevo pronto!
The product is true to size they feel…
The product is true to size they feel fantastic they look great and feel so amazing
27 listopada 2024
Odpowiedź od TEAMM8
Hey Rodney,
Thank you for your amazing review! We're thrilled to hear the product fits perfectly and feels great. We’re so glad you love it!
Images matched intended products.
27 listopada 2024
Odpowiedź od TEAMM8
Hey Josep,
Thank you for your feedback! We're glad to hear the images matched the products you received. We appreciate your support!
Hello
Hello, I am writing to inform you that although I received my last order (#T8-66545), I have an item that does not match my order. When confirming my order, I noticed a size error concerning an item (TU-JICON-DRD-XS) that was displayed in XS and that I wanted in the same size (XXL) as all the expected items. I corrected the situation by indicating the expected size in the due time. I unfortunately noticed upon receipt that this had not been taken into account! I would like to be able to receive my item on good choice and return the one received. Please let me know what to do. Thank you in advance Best regards This message was created with the help of Google Translate.
Philippe MOUGDON
7 Rue Principale
57260 LINDRE-HAUTE
Tel: 03 87 86 81 33 / 06 07 30 51 52
27 listopada 2024
Odpowiedź od TEAMM8
Hey Mougdon,
Thank you for reaching out, and we apologise for the mix-up with your order. Our customer service team will be in touch shortly to help resolve the issue and ensure you receive the correct item. If you have any further questions, please feel free to contact us at hello@teamm8.com. We appreciate your patience!
very good shop
nice products, hope in the near future you can have more spicy but always with balance new designs.
27 listopada 2024
Odpowiedź od TEAMM8
Hey Nicholas,
Thank you for your great feedback! We're glad you like the products, and we appreciate your suggestion. We’ll definitely keep it in mind as we create new designs with that perfect balance. Stay tuned!
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