In love with the quality of their green teas and the customer service as well. Their team was very helpful in resolving a return pickup goofup that was done by the pickup agent. They give prompt repli... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Got my latest order of a mix of spring summer & fall Darjeelings on a nice sale, so that always helps. The order was carefully and accurately packed and arrived safely, however there was a pretty good... Zobacz więcej
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Great tea-- literally the freshest Jasmine Green tea I've ever had. Both flavor and bouquet are floral and deep. The sampler sets are a phenomenal way to try out a bunch of different varieties and the... Zobacz więcej
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A very reliable shipper of your tea, which comes vacuum sealed, very well packed and delivered typical within one week. Whatever you choose to buy , take their tasting notes with a grain of salt - i... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
WE HAVE INDIA'S FIRST 100% TRANSPARENT PROCUREMENT TEA PROCESS We have devised a unique tea-sourcing process. We work with the iconic tea gardens of India, and we procure teas within 24 to 48 hours of sampling and keep them under 3-4% moisture levels. Next, we hand sort and clean the whole leaves for impurities, before we vacuum pack and store them in a controlled dehumidified environment. This guarantees their freshness. TEABOX CONNECTS TEA TO PEOPLE. Not to distributors. Not to resellers. But to tea drinkers. Uniting the richest flavors of the finest teas with the curious, the cultivated, and the adventurous, all over the world. The freshest tea you’ve ever tasted, from crop to cup. There is simply no simpler way to experience the wonderful complexity of tea.
Dane kontaktowe
Teaxpress Private Limited, 734008, Siliguri, Indie
- 97330 61444
- help@teabox.com
- teabox.com
4,6
Doskonała
396 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Prompt and informed delivery of a tea…
Prompt and informed delivery of a tea that is a delight to the palate.
21 października 2025
Odpowiedź od Teabox
Thank you so much! 🌿 We're delighted to know the tea reached you promptly and that it’s bringing you joy in every sip. ☕💛
Odpowiedź od Teabox
That makes us so happy to hear! 💛 Thank you for the love, here’s to many more exquisite cups together. ☕🌿
The fresh and intense atoma and flavour…
The fresh and intense atoma and flavour is exceptional. I live the variety of choice, but my favourites are the chais. They have become the indispensable wake up cup in mornings.
18 października 2025
Odpowiedź od Teabox
So lovely to hear that our chais have become part of your morning ritual! ☀️☕
We’re thrilled you’re enjoying the freshness and flavour, it’s what we strive for in every cup. 💛
I am enjoying the chai teas
I am enjoying the chai teas, which are all quite different. Its a nice starter set. It arrived quickly with lots of delivery communication.
18 października 2025
Odpowiedź od Teabox
So glad to hear you’re enjoying the chai collection! ☕💛
Each blend has its own little story, we’re happy they all reached you quickly and added some warmth to your day. 🌿
Highly recommended
Excellent diversity and quality of products. The customer service experience is superlative. This is my most favourite tea retail company and I have been ordering from Teabox since a long time. Thank you for doing what you do!
20 października 2025
Opinia niezależna
Odpowiedź od Teabox
This absolutely made our day! 💛
Thank you for your continued love and trust, it means the world to us. We’ll keep doing our best to make every Teabox experience a delightful one. ☕🌿
Odpowiedź od Teabox
Thank you! 😊 So glad you’re enjoying the taste, here’s to many more cups of Teabox tea! ☕🌿
I do not drink coffee
I do not drink coffee. I am a life long tea drinker.
I've been ordering from Teabox for several years-generally 2 to 3 orders a year. The tea comes vacuum sealed and until this new tariff fiasco it has arrived within about 7 business days and sometimes even faster. The tariffs have slowed down delivery.
What do I like about Teabox?
There is great variety of teas. They are fresh and well packaged with a minimum of waste. While some teas come in fancy packaging, most do not. Teabags are also available. I buy them only if I am traveling.
Teabox is a solid company with excellent tea and customer service.
10 października 2025
Opinia niezależna
Odpowiedź od Teabox
Thank you so much for your continued trust and for being part of the Teabox journey over the years. 🌿☕
It means a lot to hear this from a lifelong tea drinker! We’re grateful for your understanding about the recent tariff delays and thrilled that you continue to enjoy the freshness and variety we strive for in every cup. 💛
The finest teas!
Teabox sources the finest teas (by far the finest I've ever tasted) and vacuum seals them while they're super fresh. Then, they ship them to you (to me!) quickly.
They have a huge selection of single estate Indian teas, all with their own web page and evocative tasting notes.
Also, their customer service is wonderful - fast, very friendly and efficient.
9 października 2025
Opinia niezależna
Odpowiedź od Teabox
Dear Caitríona,
Thank you for your wonderful review! We’re thrilled to hear you’re enjoying our single-estate teas, freshness, and customer service.
We truly appreciate your support and look forward to delighting you with more teas!
Shipment was quick.
Shipment was quick.
So many wonderful teas to try. So far I've tried 2 yummy chai teas.
These teas are ALL black teas, in case you were looking for a decaffeinated option.
18 września 2025
Odpowiedź od Teabox
So happy to hear your teas arrived quickly and that you’re loving the chais! ☕💛
You’re right, our chai blends are all black teas, but we do have some naturally caffeine-free options if you ever want to explore those next. 🌿
Order NEVER arrived yet
Order NEVER arrived yet! Stuck in customs in Memphis, TN! Teabox has OT resolved yet!!
18 września 2025
Odpowiedź od Teabox
We completely understand your frustration and sincerely apologize for the delay you experienced. The shipment was indeed held briefly at U.S. Customs in Memphis due to the new tariff regulations that came into effect recently.
We’re glad to confirm that your order has now been delivered successfully. 💛
Thank you so much for your patience and understanding during this transition — we truly appreciate your support.
Odpowiedź od Teabox
Dear Masele,
Thank you for your review! We’re glad you’re enjoying the flavors in our teas.
Amazing quality tea
Amazing quality on their tea, they are personal and helpful and they really care about their tea.
I believe that it's fairtrade and that the farmers get paid fairly and have good working conditions
17 września 2025
Odpowiedź od Teabox
Dear Silje,
Thank you for your wonderful review! We’re thrilled to hear you’re enjoying the quality of our teas and appreciate our commitment to the farmers and fair practices.
Odpowiedź od Teabox
Dear Mizuho,
Thank you for your kind review! We’re glad you had a positive experience with our customer service.
YUM!
Hello, im from Australia and I recently bought the box set with the free glass. I just want you to know I love your tea! ❤️ it's so fresh and the tastes are amazing, thankyou so much x Everyday I look forward to making the chai and experiencing the different flavours from India. I'm hoping to get more of the different varieties soon, can't wait!
Thankyou, Tara Thompson 😊
29 września 2025
Opinia niezależna
Odpowiedź od Teabox
Dear Tara,
Thank you for your lovely review! We’re thrilled to hear you’re enjoying the freshness and flavors of our teas all the way in Australia.
We can’t wait to delight you with more varieties soon!
Pure and authentic ingredients.
Yeah, I didn't believe in them at first sawing their advertisement and etc, but after purchasing my first teabox after nearly one and half of the year,sawing their advertisement on Instagram, now I purchased. Yes the ingredients were super natural, authentic, real and raw. I'm enjoying each flavour out of their 10 trail packs. Each flavour has a unique taste, they said what they meant as well as the product also.
22 września 2025
Opinia niezależna
A trip down Memory Lane
These wonderfully fresh-tasting chais took me back to my childhood: sitting in my friend's house, watching her mother make Punjabi tea with fresh milk, black tea and spices (shop - bought chai simply doesn't campare). I have to have a good three quarters of an hour to enjoy my Teabox Chai with a good book. I look forward to this moment every day.
13 września 2025
Opinia niezależna
Odpowiedź od Teabox
Dear Khadijah,
Thank you for your lovely review! We’re thrilled to hear our chais bring back such wonderful memories and that you enjoy every sip with your book.
Wishing you many more delightful tea moments!
Customer Service was awesome
Customer Service was awesome. I knew I wanted to order but all the teas are so different I needed some guidance and what I might like given my preferences. I had two different reps who helped me make great choices which was really helpful. And, I was kept up to date when the delivery was pushed back as well.
18 sierpnia 2025
Odpowiedź od Teabox
Dear Lisa,
Thank you for your wonderful review! We’re glad our team could help you choose the teas that suited your preferences and keep you informed throughout the process.
We look forward to delighting you with many more tea experiences!
I tried some of the bundles to see what…
I tried some of the bundles to see what I thought of them. Some I loved and some were not to my taste. I have bought the Earl Grey several times because I love it. The teas arrive quickly. Over all I'm a very happy customer. Mary
18 sierpnia 2025
Odpowiedź od Teabox
Dear Mary,
Thank you for your kind review! We’re glad you’re enjoying the Earl Grey and that your teas arrive quickly.
We’re thrilled to have you as a happy customer and look forward to delighting you with more flavors!
The tea was good
The tea was good, but not exceptional. I’ve been a tea drinker my whole life and have had the privilege of tasting many exceptional teas. I did love the little glass container and the tweezers little too much.$$for the quality not good not bad, not exceptional.
18 sierpnia 2025
Odpowiedź od Teabox
Thank you for sharing your feedback. We’re glad you enjoyed the little glass container and tweezers, and we appreciate your honest thoughts on the tea. 🍃
We value all feedback as it helps us continue to improve and bring the best possible tea experience to our customers.
Bisogna provarlo per averne contezza e il gusto!
Uso questo tea oramai da molti mesi e non riesco più a farne a meno. TOP!
18 sierpnia 2025
Odpowiedź od Teabox
Ciao Antonio,
Grazie per la tua splendida recensione! Siamo felici di sapere che il nostro tè è diventato parte della tua routine quotidiana.
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