In love with the quality of their green teas and the customer service as well. Their team was very helpful in resolving a return pickup goofup that was done by the pickup agent. They give prompt repli... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Got my latest order of a mix of spring summer & fall Darjeelings on a nice sale, so that always helps. The order was carefully and accurately packed and arrived safely, however there was a pretty good... Zobacz więcej
Reakcja na opinię
Great tea-- literally the freshest Jasmine Green tea I've ever had. Both flavor and bouquet are floral and deep. The sampler sets are a phenomenal way to try out a bunch of different varieties and the... Zobacz więcej
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A very reliable shipper of your tea, which comes vacuum sealed, very well packed and delivered typical within one week. Whatever you choose to buy , take their tasting notes with a grain of salt - i... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
WE HAVE INDIA'S FIRST 100% TRANSPARENT PROCUREMENT TEA PROCESS We have devised a unique tea-sourcing process. We work with the iconic tea gardens of India, and we procure teas within 24 to 48 hours of sampling and keep them under 3-4% moisture levels. Next, we hand sort and clean the whole leaves for impurities, before we vacuum pack and store them in a controlled dehumidified environment. This guarantees their freshness. TEABOX CONNECTS TEA TO PEOPLE. Not to distributors. Not to resellers. But to tea drinkers. Uniting the richest flavors of the finest teas with the curious, the cultivated, and the adventurous, all over the world. The freshest tea you’ve ever tasted, from crop to cup. There is simply no simpler way to experience the wonderful complexity of tea.
Dane kontaktowe
Teaxpress Private Limited, 734008, Siliguri, Indie
- 97330 61444
- help@teabox.com
- teabox.com
4,6
Doskonała
396 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od Teabox
Hi Jane,
Thank you so much for your kind words! We’re delighted to hear that you enjoyed the quality and taste of our tea. 💚
We look forward to serving you more delicious tea experiences soon!
The Teabox service and people give us…
The Teabox service and people give us great service and excellent teas.
19 marca 2026
Odpowiedź od Teabox
Hi Linda,
Thank you so much for your kind words! 💚 We’re thrilled to hear that you enjoyed both our teas and our service. Your appreciation truly motivates our team to keep delivering the best experiences.
We look forward to delighting you with more exceptional teas soon!
The entire aura
The entire aura, from the time I ordered the tea. I was notified about the shipping progress and when things would arrive. Then, once the items got here, all instructions were included to brew a perfect glass of tea, (teaglass included). I then received sweet emails from time to time, just fun, not pushy that wanted to see how I was doing.
20 marca 2026
Opinia niezależna
Odpowiedź od Teabox
Hi Irene,
Thank you so much for your beautiful note, it truly means a lot to us! 😊
We’re delighted to hear that you enjoyed the entire experience, from ordering to brewing your perfect cup. Knowing that our updates, instructions, and communication added to that “aura” is incredibly rewarding for our team.
Thank you for being a part of the Teabox journey. We’re so grateful for your support!
...Teabox Trial Pack...
...Teabox Trial Pack was exactly what it promised to be—exquisitely tasteful whole leaf teas, extremely handy double-walled Seidel steeping/drinking cup with strainer, and measuring spoon...everything one needs to enjoy a naturally brewed hot cup of delicious tea...hats off, ol' chaps—you've done yourselves well...
27 marca 2026
Opinia niezależna
Odpowiedź od Teabox
Hi Gerald,
Thank you so much for this wonderful review, it truly made our day! 😊
We’re delighted to hear that the Trial Pack lived up to your expectations and that you’re enjoying both the teas and the Seidel cup experience. Your kind words mean a lot to us and to the team behind bringing this all together.
“Hats off” right back to you for sharing such a thoughtful note — we’re so grateful for your support!
Teabox whole leaf teas
I’ve just purchased the whole leaf tea trial box which came with an infuser mug, measuring spoon and 10 sachets of different flavoured teas. I’ve tried 5 of the teas to date and they’re delicious! I’ll be highly recommending this company, as delivery was quick and efficient and the trial box was extremely good value too. Thanks Teabox ❤️
30 marca 2026
Opinia niezależna
Odpowiedź od Teabox
Dear Sparky,
Thank you so much for your kind and thoughtful words, it truly means a lot to us! ❤️
We’re delighted to hear that you’re enjoying the whole leaf tea trial box and that the teas have been such a pleasant experience so far. It’s wonderful to know that you found the set, including the infuser mug and accessories, to be great value and that the delivery met your expectations.
Your recommendation means the world to us, and we’re so grateful for your support. We hope you continue to discover and enjoy many more delightful flavours with us.
Fresh and transformative
I have made several purchases from Teabox. Each time the tea has been an experience that is hard to describe. All the teas have been so fresh. Teas are delivered in less than a week. These teas are transformative. They are expensive but worth every penny for the enjoyment.
26 marca 2026
Opinia niezależna
Odpowiedź od Teabox
Dear Glenda,
Thank you so much for your kind and thoughtful words! We’re truly delighted to hear that each of your experiences with Teabox has been so memorable and enjoyable.
It means a lot to us that you appreciate the freshness of our teas and the effort we put into delivering them quickly. Knowing that our teas feel trans-formative and worth every penny is incredibly rewarding for our entire team.
We look forward to continuing to bring you many more delightful tea experiences.
Awesome Experience!
The teas quality is wonderful. I bought the Indian Whole Leaf trial pack and the Ayurvedic Chai trial pack and both of them are amazing.
I really recommend this Company to start a big journey in the World of teas...without moving! 🙂
29 marca 2026
Opinia niezależna
Odpowiedź od Teabox
Hi Andrea,
Thank you so much for your wonderful feedback, it truly means a lot to us!
We’re delighted to hear that you loved both the Indian Whole Leaf Trial Pack and the Ayurvedic Chai Trial Pack. It’s great to know you’re enjoying the quality and variety, that’s exactly what we aim to deliver.
Your recommendation means the world to us, and we’re so happy to be a part of your tea journey “without moving”
Wishing you many more delightful cups ahead!
A genuinely lovely company
A genuinely lovely company that is helpful and honest. The teas are great, it takes a while to find your favourites and of course the water affects it too as I discovered when staying away in a different part of the UK for a while! I have a couple of favourites now from the chai taster pack - which is itself a great bargain by the way.
28 marca 2026
Opinia niezależna
Odpowiedź od Teabox
Hi Frances,
Thank you so much for your kind words, this truly means a lot to us! 😊
We’re delighted to hear that you’ve had a positive experience with us and are enjoying the teas. You’re absolutely right! Finding your favorites is a lovely journey, and even factors like water can make a surprising difference!
It’s wonderful to know that you’ve discovered a couple of favorites from the chai taster pack and we’re so glad you found it to be great value as well.
Thank you for your trust and support - we’re so happy to be a part of your tea journey. Wishing you many more delightful cups ahead!
The sampler box was great
The sampler box was great! Nice assortment of teas, lovely glass cup perfect for trying each tea, a teaspoon for measuring, and a sweet doll to celebrate the pickers, all arriving quickly and safely. Thank you!
18 marca 2026
Opinia niezależna
Odpowiedź od Teabox
Thank you so much for your wonderful feedback. We’re delighted to hear that you enjoyed the sampler box and the assortment of teas. It’s especially heartening to know that you appreciated the glass cup, teaspoon, and the little doll celebrating our tea pickers.
Your kind words truly mean a lot to us and to everyone involved in bringing these teas to you. We’re also glad to know that your order reached you safely and promptly.
We look forward to serving you again soon.
My daily indulgence!
I usually don't make the effort to write reviews, but I've been so happy drinking Teabox tea that I feel compelled to share my thoughts. I tried a sample tea when my mom received a pack as a gift. I was hooked -- it was so delicious. I have bought 4 more sample packs as gifts and for myself since then. I first absolutely loved the rose & saffron tea but have opened up to loving most of the other flavors too. I am so impressed with the beautiful packaging, the website including instructions for making a perfect cup of tea and of course the quality of the ingredients. I really hope this business thrives and we keep getting delicious tea. It's my indulgence for myself, but I totally think it is worth it.
1 lutego 2026
Opinia niezależna
Odpowiedź od Teabox
Hi Anju,
Thank you so much for your wonderful review, it truly means a lot to us! We’re delighted to hear that our teas have become your daily indulgence and that you’ve been enjoying a variety of our blends, especially the Rose & Saffron.
Your kind words about our packaging and overall experience are greatly appreciated. Thank you for sharing Teabox with your loved ones as well!
We look forward to serving you again soon.
Awakening some tea related family memories
I have been delighted to enjoy my Teabox tea and to use the excellent glass teacup with its very effective glass top which you kindly sent to me very well wrapped all the way from the Himalayas ! Thank you. Incidentally my late grandfather Badham Thornhill started his Denawaka tea estate in Ceylon now known as Sri Lanka near Adam’s Peak and Ratnapura just before WW1 and ran it successfully until 1941 when he died. His sons and my late uncles Peter & Raymond Thornhill continued to run the estate until it was compulsorily acquired by the Sri Lankan government in 1960. My brother Tim and I were delighted to visit the Denawaka tea estate back in 1980. We still remember receiving large wooden tea boxes from Denawaka at our home in Worcestershire until 1960 so I am now pleased to receive occasional shipments of excellent tea in smaller tea boxes all the way from your tea estate in the Himalayas as a reminder of happier times!
7 marca 2026
Opinia niezależna
Odpowiedź od Teabox
Dear Mike,
Thank you so much for sharing this beautiful story with us. It truly means a lot.
We’re absolutely delighted to hear that our teas and teaware have been able to reconnect you with such cherished family memories. Your grandfather’s legacy with the Denawaka tea estate and your personal connection to tea make your experience especially meaningful, and we feel honored to be a small part of that journey.
It’s wonderful to know that our teas from the Himalayas bring back those fond memories of receiving tea at your home. Stories like yours are incredibly special to us and remind us why we do what we do.
Thank you once again for your kind words and for sharing your history with us. We look forward to continuing to be a part of your tea moments.
Delicious tea and fine customer service!
I've been a Teabox customer for years and love both their teas and their customer service folks! Even with the horrible tariffs and world chaos, Teabox has gotten me my tea, and with the last order I got 2 lovely chai samples! My favorite tea is the Assam Mangalam Good Summer Black, but the Assam Masala Chai sample is just delicious! I love the tippy tea with the delicate scent of really fresh tea, and I recommend Teabox to all tea drinkers!
13 marca 2026
Opinia niezależna
Odpowiedź od Teabox
Dear Ellen,
Thank you so much for your continued support and for sharing such wonderful feedback. I truly means the world to us!
We’re delighted to hear how much you enjoy our teas, especially the Assam Mangalam and the Masala Chai. It’s always a pleasure to know that our efforts—from sourcing fresh, high-quality teas to delivering a great customer experience—are appreciated.
Your kind words and recommendation mean a lot, and we’re grateful to have you as part of the Teabox family.
White tea geranium-aromatic bath
Aromatic bath from white tea with geranium blossom.
Since I've always enjoy geranium as a herb, this white tea sparked my curiosity. I've ordered 3 boxes thinking to gift them and I'm glad I did because this blend is a journey on its own that must be shared!
The delicate taste and yet powerfull geranium aroma enveloping you in what you could imagine as an aromatic bath of the senses....
Yes, you will wish, you could bath in it for real!
Until then, I can and I must recommend this blend to everybody seeking a caressing journey for your senses ;)
When it comes to shipping and customer service, I've had no problems with those.
24 stycznia 2026
Opinia niezależna
Odpowiedź od Teabox
Dear Veronika,
Thank you so much for this beautifully written feedback. It was truly a joy to read!
We’re absolutely delighted that you’re enjoying the White Tea with Geranium and that it created such a unique and immersive experience for you. Your description of it being an “aromatic bath for the senses” is simply wonderful, and we couldn’t have said it better ourselves.
It’s also lovely to hear that you chose to share it as a gift, that truly means a lot to us.
We sincerely appreciate your kind words about our shipping and customer service as well. Thank you once again for your support and recommendation, it means the world to us.
I could not wait for the package to…
I could not wait for the package to arrive. I checked the door every other hour.
When it finally arrived, i rushed through the unboxing to confirm all what has been shared about teabox.
Oh my! I was overwhelmed with the best tea aroma I have ever experienced; I immediately brewed the classic earl l grey citrus black tea - this is 1701hrs😂
If only you could see the smile on my face as i sip from the teacup and type this message.
Thank you team.
Akintunde A.
11 marca 2026
Opinia niezależna
Odpowiedź od Teabox
Dear Akintunde,
Thank you so much for sharing your wonderful experience with us. It truly makes us happy to know how excited you were while waiting for your package and that the Classic Earl Grey Citrus Black Tea made such a great first impression.
Your message and the smile behind it mean a lot to our team. We’re delighted that you’re enjoying the aroma and the cup, and we hope every sip continues to bring you the same joy.
This is exciting chai in small packets…
This is exciting chai in small packets that last 1-2 weeks each. Each packet is a slightly different experience. I love them all so far.
10 marca 2026
Opinia niezależna
Odpowiedź od Teabox
Dear Wilson,
Greetings from Teabox!
Thank you for sharing your experience. We’re delighted to hear that you’re enjoying the chai collection and exploring the different flavors in each packet.
Great communication, great product
Great communication with Teabox when Royal Mail failed to leave a card informing that they had left the package in a safe place when I was not at home.
The product is delicious, fragrant and invigorating. Will definitely order again.
19 lutego 2026
Opinia niezależna
Odpowiedź od Teabox
Dear Julian,
Greetings from Teabox!
Thank you for your kind words. We’re glad to hear that you had a good experience with our support team and that you’re enjoying the tea. Your feedback truly means a lot to us.
Had high hopes for this alas…
Had high hopes for this alas disappointing , month later still waiting for tea to arrive , which finally turned up , missed the occasion which it was ment for ,,,,, did get a refund after asking a few times ,,,, Need to use better delivery partners to UK ... cant say what the tea is like as dont drink tea was for a birthday present
6 marca 2026
Opinia niezależna
Odpowiedź od Teabox
We’re truly sorry to hear about your experience and completely understand how frustrating this must feel. This is certainly not the experience we want for our customers.
To help us look into this and resolve it for you as quickly as possible, we kindly request you to email us at help@teabox.com with your Order ID. Once we receive the details, our team will promptly investigate the shipment status and assist you with the best possible resolution, including a refund if required.
We sincerely apologize for the inconvenience caused and appreciate your patience while we sort this out.
I am totally happy with my new tea…
I am totally happy with my new tea providers! As soon as I placed my order, I began getting emails with information about the tea, how to brew, and also keeping me in the loop about when it was shipped. My order came quickly, even with the global issues happening at this time. I highly recommend this company and the wonderful people who work there, from the growers, the pickers, the packagers, and the sales people.
4 marca 2026
Opinia niezależna
Odpowiedź od Teabox
Dear Jane. Thank you so much for your wonderful feedback. We’re truly delighted to hear that you’re happy with your new tea and that your experience with us from placing the order to receiving it has been a positive one.
It means a lot to our entire team, including the growers, pickers, packers, and everyone involved in bringing these teas to you. Your kind words and recommendation are greatly appreciated.
We hope you continue to enjoy many more delightful cups of tea, and please feel free to reach out if we can assist you with anything in the future.
Excellent customer service
Excellent customer service. Good communication on delivery updates. Package arrived safely. Well packed and now looking forward to tasting the tea.
16 lutego 2026
Odpowiedź od Teabox
Thank you so much for your kind words! We’re delighted to hear that your order arrived safely and that you were happy with the delivery updates and packaging.
We hope you enjoy your tea. It’s always a pleasure to share a great cup with our customers.
Never received my order.
16 lutego 2026
Odpowiedź od Teabox
Dear Robert,
We’re sorry to hear that you have not received your order.
To help us investigate this for you and assist you further, kindly email us at help@teabox.com with your Order ID and details. Our team will look into the matter promptly and work toward resolving it as quickly as possible.
We appreciate your patience and look forward to assisting you.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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