I have tried ready made meals before and been disappointed with them. So its a great surprise to finally find a company who provide high quality food. The food is simple to prepare and the taste is of... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It is confusing when the wrong packaging is used for meals. I send them to my elderly parents and this week two of the meals had the wrong label on the sides. Please reduce the use of chilli in dre... Zobacz więcej
A great variety of chef-designed meals, nutritionally balanced and prepared with care. Packaging is sustainable and travels well, food is chilled and lasts as long as it should. Website is efficient a... Zobacz więcej
Reakcja na opinię
I have used Gousto, Hello Fresh and Prep Kitchen for extended periods over the past few years but am so happy I finally found Tastily. It is in a league of its own with meals that not only look and ta... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Tastily is a subscription-based meal delivery service showing that nutritious and sustainable food can be convenient, and delicious too.
Dane kontaktowe
Unit 8 Coopers Place Business Park, GU8 5SZ, Wormley, Zjednoczone Królestwo
- 020 4530 8336
- hello@tasily.co.uk
- tastily.co.uk
3,9
Dobra
285 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The food was not to my expectation
The food was not to my expectation. However, their customer service is very good and offered me a full refund. So worth trying as they do honour their money back guarantee.
28 marca 2023
Odpowiedź od Tastily
Hi Lisa,
Thank you for trying Tastily and we are very sorry to hear that you were not satisfied with the meals. Our goal at Tastily is to provide you with fresh, delicious food that is unquestionably a cut above your basic ready meal or takeaway for those days you don't want to cook!
The team will be in touch to ensure everything has been resolved for you and also to try to understand more details of your experience for our chefs to review.
Many thanks
Anthony
It was left outside and somebody took it
26 marca 2023
Odpowiedź od Tastily
Hi Ruth,
I am so sorry to hear about this experience with your delivery, I understand the team have been in touch to look into this ensure the issue is resolved for you, please don't hesitate to reach out with any further questions or concerns and the team will be happy to assist you!
Thanks,
Frankie
Salt content
Meals a cut above other ready meals, generous portions, but a bit too salty for me, as I am a low salt regime, otherwise very good.
27 marca 2023
Odpowiedź od Tastily
Hi Simon,
Thanks for sharing your Tastily experience! Really glad that you have enjoyed the meals overall even though you found the salt content a bit high for your low salt plan! All of our meals are nutritionally balanced and the team would be more than happy to advise you on our meals with the lowest salt content to best be in keeping with your personal regime! :)
We look forward to cooking up more exciting dishes for you to enjoy!
Cheers,
Frankie
I found the meals to be quite expensive and (subjective) I did not like the taste
I found the meals to be quite expensive for what you got. That is not too say the portion size is small but I feel it would be much cheaper to make the same portion size at home yourself.
I was unable to change my meals for the following week so I ended up getting the same meals twice in a row. I would not have minded if the meals had been of a good quality but unfortunately the quality of the meals had been 4/10 (eg roast chicken dinner) at best with some of the meals being 1/10 (eg beef katsu curry). (This is obviously subjective to my personal taste).
I found ace meal prep to be of better quality, though still expensive for the size of the portion but the quality was better and I enjoyed the meal.
Honestly, whist I wanted to use a service suck as this so I didn't need to meal prep, meal prepping yourself at the weekend at home is probably a better idea.
26 marca 2023
Odpowiedź od Tastily
Hi Michael,
I am so sorry to hear that you were not satisfied with your order and found the meals to not be good value for money. At Tastily we strive to serve sensational tasting, high quality meals worth every single penny!
The team will be in touch to discuss this further so we can ensure that everything has been resolved for you and our Chef’s can review your feedback on the meals. Please don’t hesitate to get in touch if you have any further queries and the team will be happy to assist you!
Thanks,
Frankie
Excellent company to deal with and the…
Excellent company to deal with and the food has been amazing. Highly recommend.
17 marca 2023
Odpowiedź od Tastily
Hi John,
Really great to hear that you are enjoying the food and the service, thank you for sharing this review of your experience! :)
We look forward to cooking up more exciting dishes for you to try!
Cheers,
Frankie
Very pleased with your service
17 marca 2023
Odpowiedź od Tastily
Hey Max,
Thank you so much for sharing your review! It's great to hear that you've enjoyed your time with Tastily :)
Thanks,
Frankie
Meals are good and healthy with lots of…
Meals are good and healthy with lots of veg, customer service always answers and sorts out problems.
24 marca 2023
Odpowiedź od Tastily
Hi Elizabeth,
Thank you so much for sharing your Tastily experience! I am so glad that you like the meals with our hefty veg portions, and that the team were able resolve any issues faced for you! :)
Thanks,
Frankie
Started with a marketing call and went really well!
I found out about this company from a marketing call. I usually hate marketing calls, but the guys were really professional and very friendly. So I googled them to make sure they weren't a scam and actually liked what they were offering. So I took up their offer and the meals got sent. I have since had more meals from them and the quality of all of it is very good! The only reason for the 4 stars is that I think it's a little expensive. It is very convenient and very tasty, so I'm weighing up whether to continue. But they're definitely worth a try!
Honestly though, the sales and customer support staff I have dealt with have been amazing! They're very fair, polite and professional. Keep it up guys!
24 marca 2023
Odpowiedź od Tastily
Hey Will,
So wonderful to read this review on a Thursday afternoon! Thank you for sharing your experience with Tastily, we're really pleased to hear that your finding the service convenient and that you are enjoying the meals - this is exactly our aim to make our customers lives a little easier with great tasting food!
The team are always delighted to assist and its great to hear your experience with us has been efficient and professional!
We always have discounts on the go too - have you heard of our refer a friend offer? Its 50% off your next order for every friend you refer by sharing your unique code! :)
We look forward to cooking up more exciting dishes for you to try!
Cheers,
Frankie
Odpowiedź od Tastily
Hi Kelly,
I am very sorry to hear that you did not enjoy the Tastily meals. Our chef’s will review your feedback so that we can ensure that every single meal is served at an excellent quality and tastes outstanding- I believe that the team has reached out with regards to this so that we can investigate this further and ensure that everything has been resolved for you?
Please don’t hesitate to reach out if you have any further questions or concerns at all and the team will be more than happy to assist you!
Thanks,
Frankie
Odpowiedź od Tastily
Hi Deborah,
Thank you for sharing your Tastily experience, its really great to hear that your are enjoying the wide variety of meals we have on offer and that the portion sizes are perfect! :)
We look forward to cooking more Tasty dishes for you!
Cheers,
Frankie
Odpowiedź od Tastily
Hi Giles,
Wow 10/10, can't ask for better rating than that! Thanks so much for sharing this review, we are very happy to hear that you are enjoying the service :)
We look forward to cooking more exciting dishes for you to try!
Cheers,
Frankie
All meals were delicious and straight…
All meals were delicious and straight forward to prepare. Potion size was more than enough for each person.
20 marca 2023
Odpowiedź od Tastily
Hi Helder,
Thanks so much for sharing your Tastily experience! I am so pleased that you are finding the service convenient and that the meals are well portioned and tasting great! :)
Cheers,
Frankie
Great quality
20 marca 2023
Odpowiedź od Tastily
Hi John,
Thank you for sharing your review! I am glad to hear that you are enjoying our quality freshly made meals :)
Cheers,
Frankie
Ordering & delivery
Since the upgrade of the website for ordering, the ordering of the meal boxes had been very time consuming and a lot of email communication required with missing delivery. Although a loyalty program had been put into place which is good but my preference is a system that allow me to order smoothly.
17 marca 2023
Odpowiedź od Tastily
Hi Ina,
I’m so sorry to hear that you have been experiencing these issues! It’s such a shame to hear how this has impacted your time with Tastily in recent months and this is certainly not the experience that we want for our customers.
I understand the team have been in touch to look into this for you and check that these have been fully resolved so we can get this sorted going forwards, with a smooth delivery experience!
Of course if you have any further questions at all please do not hesitate to get in touch with the team and they will be happy to assist you!
Thanks,
Frankie
Great customer service
I had an issue with my delivery. Resolved swiftly and efficiently. The products are great, quality is good and service is fantastic. In an industry that can be hit or miss, a good experience so far and have returned on a few occasions.
8 marca 2023
Odpowiedź od Tastily
Hey Matthew!
Thanks so much for sharing your Tastily experience - I am really glad to hear that you are enjoying the food and that the team were able to assist you promptly!
We look forward to cooking up more dishes for you to try! :)
Cheers,
Frankie
Odpowiedź od Tastily
Hi Carole,
Thanks so much for sharing your Tastily experience! I am so pleased you have enjoyed the service so far and long may it continue! :)
Cheers,
Frankie
Fab tasty healthy & time saving meals
3 marca 2023
Odpowiedź od Tastily
Hey Roz,
Thank you so much for this review, so glad to hear that your enjoying the service and we look forward to cooking up more exciting dishes for you! :)
Cheers,
Frankie
Really great tasting recipes
Really great tasting recipes. Standard size portions are just perfect for us 'weight watchers'.
15 marca 2023
Odpowiedź od Tastily
Hey Dan,
Thanks so much for sharing your experience with Tastily! We're really pleased you are enjoying the service :)
Thanks,
Frankie
Odpowiedź od Tastily
Hi Benoit,
Thank you for your review, we're pleased to hear the food and deliveries are working well for you!
Many thanks
Anthony
Odpowiedź od Tastily
Hi Nihai,
Thank you for your review. You've summed up what we're trying to achieve at Tastily in just 3 words! I'm pleased to hear the meals have been tasty and the service has been easy and convenient for you as well.
Many thanks
Anthony
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.