I ordered mixed bags of sherbet bombs as a gift for my elderly mother. I got 4 bags of lemon lifesaver bombs??? I can buy them in my local supermarket!! I paid $40 including postage for that!!! My ord... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Easy to order from the Tastebuds website even though we are in the UK. Hamper was delivered in good time. Very happy with this part of the experience. Unfortunately the gift card was not included so... Zobacz więcej
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Ordered both the self care pamper hamper and the zilzie hamper. Both arrived on time and luxuriously packaged in 2 lovely boxes. Presentation was awsome. Goods were excellent. My daughter loved it. Co... Zobacz więcej
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Gorgeously presented box, great mix of products exactly as per order however the bacon bits packet was open, after I guess being popped by the weight of the glass alcohol bottle in transit. Two of... Zobacz więcej
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Informacje dotyczące firmy
O Tastebuds
Napisane przez firmę
Delivering Chocolate Smiles Australia Wide
Share some smiles with your loved ones by discovering our incredible range of a Chocolate Bouquets and edible Gift Hampers, crafted with a range of quality handpicked items.
Whether a loved one has a Birthday coming, celebrating an Anniversary, Housewarming, New Baby, or any Occasion, our wide range of edible gift hampers are designed to delight and surprise! Choose from our wide range of fine wines, gourmet foods, indulgent chocolates, beer and cider, whisky, our vegan, gluten free and organic items and many other exciting products, with free next day delivery Australia-wide.
At Tastebuds Australia we specialise in the art of gifting, which is why being innovative is at the heart of everything we do. From personalised gifts to creating your own custom hamper, we let you hand-pick your favourite items to add that an extra personal touch.
Make sure you ride the polar express to our Christmas Gifts section dedicated to helping you spread joy amongst your loved ones in new fun and exciting ways. Or if you’re looking to thank your employees and clients to show them their cherished, stop by our Corporate Gifting section!
Shop through our range of Christmas Gifts, Chocolate Bouquets, Gifts for Him, Gifts for Her, Gift Hampers and Corporate Gift boxes.
Take a look through our online store and discover new ways of gifting!
Dane kontaktowe
28 Volt Circuit, 3175, Dandenong South, Australia
- 1300 733 968
- customerservice@tastebuds.com.au
- tastebuds.com.au
3,5
Średnia
3 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service fast delivery and…
Great service fast delivery and beautiful product! I have use them so make time never have a problem with the product or the delivery. Keep up the great service.
7 grudnia 2024
Odpowiedź od Tastebuds
Hi Eva,
Thank you so much for your wonderful feedback! We're thrilled to hear that you've consistently had a positive experience with our service and products. Your kind words mean a lot to us, and we're committed to continuing to deliver great service.
We look forward to serving you again soon!
Kind regards,
The Tastebuds Team
Easy and great communication
Easy to use website and gift delivered on time 😊 Liked that I was kept informed every step of the way. My brother and family on Gold Coast loved the hamper 👍
7 grudnia 2024
Odpowiedź od Tastebuds
Hi Kate,
Thank you for your lovely feedback! We’re delighted to hear that you found our website easy to use and appreciated the updates along the way. It’s wonderful to know your brother and his family loved the hamper. 😊
We look forward to helping you with more gifts in the future!
Kind regards,
The Tastebuds Team
I placed my order from the UK to be…
I placed my order from the UK to be delivered to my niece in Sydney, and the process couldn’t have been easier. It arrived earlier than expected and I have one very happy niece.
18 grudnia 2024
Odpowiedź od Tastebuds
Hi Spencer,
Thank you so much for sharing your experience with us! We're delighted to hear that your order arrived ahead of schedule and made your niece's day. It’s always our goal to make the process as smooth as possible, and we're thrilled it worked out so well for you.
We hope to assist you again soon!
Kind regards,
The Tastebuds Team
Odpowiedź od Tastebuds
Hi Simon,
Thank you for your kind feedback! We're thrilled to hear that everything went smoothly and that you're happy with your product.
We look forward to serving you again in the future!
Kind regards,
The Tastebuds Team
Always amazing
Always amazing, always on time.
A great selection of products to build your own unique gift for someone.
18 grudnia 2024
Odpowiedź od Tastebuds
Hi Jacqueline,
Thank you so much for your wonderful feedback! We're delighted to hear that you had another great experience with us.
We're always here to help you create the perfect gift, and we look forward to assisting you again in the future.
Kind regards,
The Tastebuds Team
Bacon Bits open in hamper
Gorgeously presented box, great mix of products exactly as per order however the bacon bits packet was open, after I guess being popped by the weight of the glass alcohol bottle in transit.
Two of the three hampers I got had the same packet popped open.
Very efficient delivery.
9 grudnia 2024
Odpowiedź od Tastebuds
Hi Elaine,
Thank you for your feedback! We're glad to hear you were happy with the presentation and the mix of products in the hampers. We’re sorry to hear about the bacon bits packet being opened during transit—this is certainly something we’ll look into to ensure better packaging in the future.
We appreciate your kind words about the efficient delivery and will work on making sure everything arrives in perfect condition next time.
Kind regards,
The Tastebuds Team
Easy to order online and very quick…
Easy to order online and very quick delivery. More than happy with the result.
17 grudnia 2024
Odpowiedź od Tastebuds
Hi Dave,
Thank you for your kind words! We're thrilled to hear that you were happy with the ordering process and delivery.
We look forward to serving you again soon!
Kind regards,
The Tastebuds Team
was able to purchase vegan boxes for my…
was able to purchase vegan boxes for my two vegan work colleagues and their appreciation of getting a hamper they can enjoy was so wonderful to see.
5 grudnia 2024
Odpowiedź od Tastebuds
Hi Mariene,
Thank you for your lovely feedback! We're so glad to hear that your vegan colleagues appreciated their hampers. It's always great to know our gifts can be enjoyed by everyone.
We appreciate your support and hope to serve you again soon!
Kind regards,
The Tastebuds Team
Odpowiedź od Tastebuds
Hi Marie,
That's wonderful to hear! We're thrilled your mum loved the gift. Thank you for sharing such a lovely review.
Kind regards,
Th Tastebuds Team
Read my emails and make things right
5 grudnia 2024
Odpowiedź od Tastebuds
Hi Aish,
Thank you for reaching out.
We sincerely apologise for any inconvenience caused. We are currently reviewing your emails to address the situation and ensure a resolution is provided promptly. Your feedback is important to us, and we appreciate your patience as we work to make things right.
Kind regards,
The Tastebuds Team
easy ordering
easy ordering. Made my own hamper to suit my hubbys taste. Fast delivery
16 grudnia 2024
Odpowiedź od Tastebuds
Hi Narelle,
Thank you for your review! We're glad to hear you had a smooth ordering experience and that your hubby loved the hamper.
Kind regards,
Tastebuds Team
I have no idea whether my 90.year old…
I have no idea whether my 90.year old father received his delivery..l can't ask him because he has a weak heart and will stress about it..a simple notification once delivered would have addressed this problem...he hasn't mentioned it to me..EDIT..My 90 yr old father received the delivery 5 days late, so not on his birthday..that's terrible..
The hamper looked great when l ordered it..
15 grudnia 2024
Odpowiedź od Tastebuds
Hi Robert,
Thank you for your feedback. We sincerely apologise for the delay in your father's delivery, especially as it was intended for such a special occasion. We understand how disappointing this must have been.
We are glad to hear he has now received the hamper, and we hope he enjoyed it. Your feedback is invaluable to us, and we will work on improving our processes to prevent such delays in the future.
Kind regards,
The Tastebuds Team
The service is quick, and presented well,
I love the quick service,and easy to choose the right gift,
4 grudnia 2024
Odpowiedź od Tastebuds
Hi Dianne,
Thank you for your wonderful feedback! We’re so pleased you found the service quick and the gift selection easy.
Kind regards,
The Tastebuds Team
I found the ordering process…straightforward
I found the ordering process straightforward with plenty of great options available. However, I had issues when trying to update the delivery address after placing an order. Despite reaching out via email and phone, only one of my two delivery address changes was updated successfully. For the other, I was promised follow-up and confirmation, but I received no response and ultimately got a delivery notification for the wrong address. This lack of support was frustrating and disappointing considering this was a Christmas present.
16 grudnia 2024
Odpowiedź od Tastebuds
Hi Carly,
Thank you for your feedback. We sincerely apologise for the inconvenience caused. During the busy holiday period, orders are processed quickly, and we did our best to address your inquiry. Unfortunately, one address change was not updated successfully, and we understand how disappointing this was.
We appreciate your understanding and will work to improve our processes.
Kind regards,
The Tastebuds Team
still not delivered!
16 grudnia 2024
Odpowiedź od Tastebuds
Hi Emma,
hank you for your feedback. We sincerely apologise for the inconvenience caused. During the busy holiday period, orders are processed quickly, and we did our best to address your inquiry. Unfortunately, one address change was not updated successfully, and we understand how disappointing this was.
We appreciate your understanding and will work to improve our processes.
Kind regards,
The Tastebuds Team
Clunky
I felt that the website was clunky and when ordering for a client. I wasn’t easily able to distinguish between their details and my own.
The delivery notifications were all over the place and didn’t seem to be in sync with the delivery. I had to call
My client to confirm if they received the delivery. They did enjoy the gift which was something but wouldn’t use the service again.
3 grudnia 2024
Odpowiedź od Tastebuds
Hi John,
Thank you for your feedback. We appreciate your comments and will work on improving the ordering process and delivery notifications. We hope to have the opportunity to serve you better in the future.
Kind regards,
The Tastebuds Team
Easy to order and quick delivery
14 grudnia 2024
Odpowiedź od Tastebuds
Hi Carolyn,
Thank you for your feedback! We're glad to hear that you found the ordering process easy and the delivery quick. We look forward to serving you again!
Kind regards,
The Tastebuds Team
Odpowiedź od Tastebuds
Hi Jodie,
Thank you for your wonderful review! We're thrilled to hear you loved the presentation, fast delivery, and the gifts. 😊
Kind regards,
The Tastebuds Team
Perfect fast postage great deal happy…
Perfect fast postage great deal happy with my purchase 😀
12 grudnia 2024
Odpowiedź od Tastebuds
Hi Leah,
Thank you for your lovely review! We're so glad to hear you were happy with the fast postage and your purchase. 😊
Kind regards,
The Tastebuds Team
Bad customer service
Website mixed names & addresses up. Customer service non existent due to it being Christmas. I won't use this company again.
13 grudnia 2024
Odpowiedź od Tastebuds
Hi Nell,
We sincerely apologise for the mix-up with the names and addresses. Due to the busy Christmas period, there have been some delays in fulfilling and dispatching orders quickly. For any changes to your order, please contact our customer service team for further assistance. We truly regret any inconvenience caused and appreciate your understanding.
Kind regards,
The Tastebuds Team
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