I ordered mixed bags of sherbet bombs as a gift for my elderly mother. I got 4 bags of lemon lifesaver bombs??? I can buy them in my local supermarket!! I paid $40 including postage for that!!! My ord... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Easy to order from the Tastebuds website even though we are in the UK. Hamper was delivered in good time. Very happy with this part of the experience. Unfortunately the gift card was not included so... Zobacz więcej
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Ordered both the self care pamper hamper and the zilzie hamper. Both arrived on time and luxuriously packaged in 2 lovely boxes. Presentation was awsome. Goods were excellent. My daughter loved it. Co... Zobacz więcej
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Gorgeously presented box, great mix of products exactly as per order however the bacon bits packet was open, after I guess being popped by the weight of the glass alcohol bottle in transit. Two of... Zobacz więcej
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Informacje dotyczące firmy
O Tastebuds
Napisane przez firmę
Delivering Chocolate Smiles Australia Wide
Share some smiles with your loved ones by discovering our incredible range of a Chocolate Bouquets and edible Gift Hampers, crafted with a range of quality handpicked items.
Whether a loved one has a Birthday coming, celebrating an Anniversary, Housewarming, New Baby, or any Occasion, our wide range of edible gift hampers are designed to delight and surprise! Choose from our wide range of fine wines, gourmet foods, indulgent chocolates, beer and cider, whisky, our vegan, gluten free and organic items and many other exciting products, with free next day delivery Australia-wide.
At Tastebuds Australia we specialise in the art of gifting, which is why being innovative is at the heart of everything we do. From personalised gifts to creating your own custom hamper, we let you hand-pick your favourite items to add that an extra personal touch.
Make sure you ride the polar express to our Christmas Gifts section dedicated to helping you spread joy amongst your loved ones in new fun and exciting ways. Or if you’re looking to thank your employees and clients to show them their cherished, stop by our Corporate Gifting section!
Shop through our range of Christmas Gifts, Chocolate Bouquets, Gifts for Him, Gifts for Her, Gift Hampers and Corporate Gift boxes.
Take a look through our online store and discover new ways of gifting!
Dane kontaktowe
28 Volt Circuit, 3175, Dandenong South, Australia
- 1300 733 968
- customerservice@tastebuds.com.au
- tastebuds.com.au
3,5
Średnia
3 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great but wrong date.
Chocolate bouquet was fantastic but delivered on the incorrect date selected. Was meant to be the 3rd Feb but was delivered on the 30th Jan.
28 stycznia 2025
Odpowiedź od Tastebuds
We sincerely apologise for the early delivery. We understand the importance of delivering on the selected date and will review this with our team to improve our service. Thank you for your feedback.
your website is easy to navigate and…
your website is easy to navigate and check out was easy
Thank you
28 stycznia 2025
Odpowiedź od Tastebuds
Thank you so much for your kind feedback! We're delighted to hear that you found our website easy to navigate and the checkout process smooth. We appreciate your support and look forward to serving you again!
Delivery miss the deadline
Delivery miss the deadline. It supposed to be delivered on 22 Jan and still haven’t received the delivery. I’m truly disappointed with the service.
22 stycznia 2025
Odpowiedź od Tastebuds
We sincerely apologise for the delay in delivering your order, which was scheduled for the 22nd of January. We understand how disappointing this must be, and we regret any inconvenience caused. Please rest assured that we are investigating the issue with the courier and will update you on the status of your delivery as soon as possible. Thank you for your patience.
The order took 24 hrs to arrive
The order took 24 hrs to arrive. It was then left at a closed reception after hours at a hospital. I was not happy with the standard email response I received when I followed up with Tastebuds the next morning. Will not use again.
15 stycznia 2025
Odpowiedź od Tastebuds
Thank you for your feedback, and we sincerely apologise for the delay in delivery and the inconvenience caused. We understand your frustration and strive to improve our processes. Your experience is important to us, and we will certainly take your comments into consideration as we work to provide better service moving forward.
The excitement from the receiver.
The excitement from the receiver.
My group wanted to send flowers to a friend in hospital. I showed them some pictures of your merchandise. The recipient was in tears when she received her Tastebuds gift🥰
15 stycznia 2025
Odpowiedź od Tastebuds
Thank you for sharing this heartfelt experience! We're so glad to hear that our gift brought joy and comfort. Wishing your friend a speedy recovery! 💕😊
Delivered on the incorrect date
13 stycznia 2025
Odpowiedź od Tastebuds
We sincerely apologise for the incorrect delivery date. Please let us know if we can assist further.
Delivered quickly!
17 grudnia 2024
Odpowiedź od Tastebuds
Thank you for your kind feedback! We're delighted to hear your order was delivered promptly. We look forward to serving you again in the future! 😊
You use my mother's name all the time …
You use my mother's name all the time Sheila Ballard ,.I. am your customer Christina Ballard I sent a gift to my mum last year, and you keep saying she is your customer , it's not her it's me Christina Ballard please right this it is very disconcerning
21 stycznia 2025
Odpowiedź od Tastebuds
Hi Christina,
Thank you for reaching out and for bringing this to our attention.
We sincerely apologise for the confusion caused. While we are unable to update account details on your behalf due to our system settings, you can log in to your account on our website and edit the details directly. This will ensure your name is correctly reflected moving forward.
If you need any assistance with this process, please do not hesitate to let us know. We truly appreciate your patience and understanding, and we’re committed to ensuring a smoother experience for you in the future.
All went wrong....billing…
Everything went wrong....billing ...specified birthday wrong by 10 years...credit card details and wrong hamper
17 stycznia 2025
Odpowiedź od Tastebuds
Thank you for reaching out to us.
We’re sorry to hear about the issues you’ve experienced with your order. To assist you further, could you please get back to us promptly with the details so we can resolve this for you as quickly as possible?
Thank you for your understanding, and we look forward to hearing from you.
Odpowiedź od Tastebuds
Thank you for sharing your feedback. We sincerely apologise for any inconvenience caused by the chocolates melting during transit.
We take great care in packaging our hampers to ensure they arrive in the best possible condition. However, extreme weather conditions or transit durations can occasionally affect certain products.
Please feel free to reach out to us directly at [contact information] so we can look into this further and assist you.
The order was fulfilled within the same…
The order was fulfilled within the same day so was reliable. Though I was home did not hear the door knock, the parcel was left at the front door and an email with photo was sent. since it was a hot day and it was chocolates, it was luck that I saw the email quickly.
19 stycznia 2025
Odpowiedź od Tastebuds
Thank you for sharing your experience with us. We're glad to hear that the order was fulfilled promptly. We also appreciate your feedback regarding the delivery process. We understand that on hot days, deliveries containing chocolates can be a concern, and we’ll make sure to take this into account for future deliveries.
We value your input and will continue to strive to improve our service.
Excellent way to send gift to family etc.
Easy site to build a box and prompt delivery. Recipients were impressed. Would like a few more chocolate options for build a box. More flavours other than nuts,etc. Maybe mint, honeycomb?
15 stycznia 2025
Odpowiedź od Tastebuds
Thank you for your thoughtful feedback! We're glad you found the site easy to use and that the recipients enjoyed their hampers. Your suggestion for additional chocolate options, such as mint and honeycomb, is greatly appreciated—we’ll pass this on to our team for consideration as we continue to enhance our offerings. 😊
Impeccable customer service
I was unsure about a product I was interested in purchasing, the online support person was very knowledgeable about all products on offer and addressed my query perfectly 👌
15 stycznia 2025
Odpowiedź od Tastebuds
Thank you for your kind feedback! We're thrilled to hear our online support team was able to assist you so effectively. Your satisfaction means a lot to us, and we’re always here to help with any queries you may have. 😊
Delivered 2 days after they were ordered
I ordered on 14/1/25 for express delivery 15/1/25, wasn't delivered till 16/1/25! The birthday was 15/1/25.
You can't tell those chocolates were refrigerated for the two it took to get there? Very disappointed.
14 stycznia 2025
Odpowiedź od Tastebuds
Hi Kim,
We sincerely apologise for the delay and the inconvenience caused. We understand how important the timing was for the birthday, and we regret that the delivery was not as expected. Thank you for your feedback; we'll ensure to address these issues moving forward.
Kind regards,
The Tastebuds Team
It took 4 days to be delivered
It took 4 days to be delivered would be the only thing I wasn't happy about
14 stycznia 2025
Odpowiedź od Tastebuds
Thank you for sharing your feedback. We sincerely apologise for the delay in delivery. We strive to ensure timely service and will look into this to prevent any future delays.
Really easy and quick ordering and…
Really easy and quick ordering and delivery. Exactly what I wanted as the person I was gifting doesn't like milk chocolate so having all dark chocolate was perfect.
13 stycznia 2025
Odpowiedź od Tastebuds
Thank you so much for your lovely feedback! We're thrilled to hear that the order was exactly what you were looking for and that it worked perfectly for your recipient. We appreciate your support and hope to assist you again in the future.
Delivery was on time
Delivery was on time, chocolate arrived a little melted but easy fix to put in fridge. Mrs was happy
12 stycznia 2025
Odpowiedź od Tastebuds
Thank you for your feedback! We're glad the delivery was on time and that your Mrs. was happy with the gift. We apologise for the chocolates arriving a little melted, but we're pleased to hear that it was easily resolved. We appreciate your understanding and look forward to assisting you again.
Big request delivered on time
I ordered the hamper on Sunday and it was delivered to Dallyellop in WA in just two days! I paid express delivery for a few extra dollars! When I first was notified by the courier they said it would take 8 days which upset me but it turned out very well! The hamper was well presented! Thanks
12 stycznia 2025
Odpowiedź od Tastebuds
Thank you for your feedback, and we sincerely apologise for the delay in delivery despite the express service being chosen. We understand your frustration and will investigate the matter further. Your experience is important to us, and we'll work on ensuring improvements for future deliveries.
Very quick delivery time and good price…
Very quick delivery time and good price for items. Excellent 😊
7 stycznia 2025
Odpowiedź od Tastebuds
Thank you for your lovely feedback! 😊
We’re thrilled to hear you were happy with the quick delivery and found the items to be well-priced. Your satisfaction means the world to us!
Undelivered Hamper
My order was put through for a christmas eve as a same day delivery. It has been 2 weeks with no updates - saying that the order is needed to be updated by the courier. It is 2 weeks overdue. No comment to refund my delivery fee or the fee of the hamper! It was over $150! Do not use them! Trying to get in touch with customer service is a nightmare - noone answers your call and I have requested a refunded and the order cancelled.
24 grudnia 2024
Opinia niezależna
Odpowiedź od Tastebuds
Hi Alyse,
We sincerely apologise for the frustration and inconvenience you’ve experienced. We completely understand your disappointment, especially given the delay and lack of updates. We are currently investigating the issue with the courier, and I will ensure your request is promptly addressed. Please allow us some time to resolve this matter. Thank you for your patience, and we truly appreciate your feedback.
Kind regards,
The Tastebuds Team
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