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I bought AEG gas hob with 5 burners and really very happy with my purchase. I would recomend for everyone AEG products. They are expensive but they are in very good quality. I had used AEG oven, coffe maker and microwave for a 6 years and they still working as new.

I had to ring up the enquire what I actually needed and the customer service was excellent. They said the items would take around 10 days but were delivered about 5 days later, so an excellent service all round.

I ordered a spare part for my shower and paid for 'express delivery', i.e. 1-3 days. It is now 8 days later and no delivery! Nothing. When I called, I was informed that the part was out of stock and won't be dispatched for at least another week.. Unacceptable! I should have been informed at the point of ordering that the part was unavailable and that there would be a delay. This would have given me the option to order elsewhere. I should not have to spend time chasing my order. As it is, I am still waiting. If, when the item finally arrives, I find I've been charged for express delivery, I'll be demandng a refund.

Bought a Mira Vision shower. This was the cheapest price available online. Great product matched with great service.

Tap outlet said that they had the product in stock when I ordered it on-line. They also allowed me to pay a premium to have it delivered in 1-3 days. No email notification was given on receipt of order and no notification that the product was out of stock. After a week of not receiving the product, I contacted tap outlet on the telephone number given and spoke to a helpful gentleman. My mail cost was refunded, confirmation of the order was sent and an honest account of why the product had not arrived was provided along with an explanation of when it would. A few days later it arrived as described. Ultimately I am happy with the product at the price but the order system needs improving.

the transaction was processed effeciently but was dissapointed that an expensive order was left on the door step. Not Tap outlets fault but would have preferred a card and been able to re-arrange.

Good website, easy to find the article i wanted and very competitive on price.

Very good service , product delivered in fast time and good price

Excellent service. Thank you.

I was very impressed with the service. The quality of the goods was very high, as per the spec in the ad.
Delivery was spot-on and done effectively.
I would return to the website for further goods in the near future without any hesitation.

Order process was easy. The product was delivered fast and in good condition. My only issue was that the correspondence sent to my e-mail was a little confusing. It appeared to show that one of the two items ordered had been despatched. However when I collected the parcel from a neighbour both products were there. Had I been home at the time it would have been clear straight away. But it took 2 days for the neighbours to answer so I was left thinking half of the order had not been despatched! Shouldn't have worried though as both parts were there.

Nothing to add. The Company "did what it said on the tin".

I ordered a FRANKE Triflow Trend which is a discontinued item but they said they had stock and sure enough it arrived a few days later. Well impressed and will use again.

order my tap with them on the friday, they emailed me when they were going to be despatched and they arrived on the following thursday i would use them again with out any doubt

I was very impressed how quickly all my purchases were delivered

Many thanks for your excellent service,delivered in time quoted on website,quality of item purchased brilliant.Thanks again.

I have an insinkerator hot tap installed in my kitchen. The tank developed a leak and needed to be replaced. I went on the internet to order a replacement and by mistake ordered a set of taps rather than the tank. I called tapoutlet and they told me what I should have ordered. The return was trouble free. The tank is now installed and we have instant hot water again.
They even refunded the return postage. I would recommend this company to one and all.

Found these taps, first unsure as buying over the internet but they are exactly as shown. Delivery was fast and packaging perfect. Excellent price for a quality product.

Easy to order. Speedy delivery. Excellent service.