Tap Payments Recenzje 

154
Wynik TrustScore: 2 na 5

1,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

NOT: AFTER THIS COMMENT THEY CALLED ME AND ASKED TO SET THE AMOUNT FREE IN 3 MONTHS WHICH THEY BLOCKED (6000$) IF I REMOVE MY COMMENT I SAID NO, FOR EVERYONES INFORMATION I have been using Ta... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

THE WORST COMPANY EVER. You have to beg them in order to get your money. The customer service is terrible as well. I already replaced them and I won’t miss them. I DO NOT RECOMMEND, RUN AWAY!!!

Reakcja na opinię

Oceniono na 5 z 5

AS a `Merchant I am satisfied with how they support merchants and do not ask for complex requirements. however I have observed many of my customers are complaining payment declined problem like 50 p... Zobacz więcej

Oceniono na 3 z 5

This is a good payment gateway but not the leading one as they say on the website. I have a small business online hence I needed a system to set up and receive payments from clients. Sometimes the... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Instytucja finansowa

Napisane przez firmę

Tap Payments is the fastest growing payment technology and solutions provider in the MENA region- built for the region by people from the region. Tap Payments enables businesses of all sizes throughout the MENA region accept online payments through their website or app. If you’re running a business of any kind and need a simple, powerful way to start selling online and accept payments. Tap Payments is the perfect payment partner. We believe when you grow, we grow!


Dane kontaktowe

1,8

Słaba

Wynik TrustScore: 2 na 5

154 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,8

Wszystkie recenzje

(154)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Very bad company and poor dashboard

Very bad company, very poor dashboard, you have to select date by date to see your sales, come on we are in 21 century, every thing is easy and quick, except tap payment, still in the middle ages

11 marca 2023
Opinia niezależna
Logo Tap Payments

Odpowiedź od Tap Payments

We’re sorry to hear about your experience and want to make it right. Please email us at support@tap.company with your details, and we’ll assist you promptly. We appreciate your patience and the chance to improve.

Oceniono na 1 z 5

They are scammers

They have terminated my account without prior notice and caused my business to have a big financial loss.
They held more than 30,000 QAR without any justification when I had no disputes at all.
They are scammers and don`t even deserve a star.

They requested more than 4 documents for each transaction and we provided them; but they didn`t answer our email.

21 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Scammer.

Scammer.
They work with anyone, even if he is a fraud. I paid them through a site that sells shipping cards and I did not receive my product. When I contacted them, no one could help

1 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Best one in GCC

Best customer service, better rates, understanding and always willing to help whenever needed. Highly recommended!

22 września 2023
Opinia niezależna
Logo Tap Payments

Odpowiedź od Tap Payments

Thank you for your feedback and we look forward to helping you grow.

Oceniono na 1 z 5

Customer Support Is really bad

They don't Know how to Solve problems; they will ask you to create a new account if you want to update bank details. and they will not let you know if they required any supporting documents.

27 sierpnia 2023
Opinia niezależna
Logo Tap Payments

Odpowiedź od Tap Payments

Thank you for your feedback. We’re sorry to hear about your experience and want to make it right. Please email us at support@tap.company with your details, and we’ll assist you promptly. We appreciate your patience and the chance to improve.

Oceniono na 1 z 5

will not release my funds!

I have been a loyal client of TAP for a few years now. Earlier this year I was told that I needed to close my old TAP account and open a new one as my old one was "outdated"
so I had to go through the whole application process again.
Since then (April) I have been contacting TAP regularly to release the funds that were in the account and transfer them to my new account and they will not do it. I am told to wait 24 hours for the funds to appear and nothing happens. It has been 4 months!
They also still charging me the monthly fees so now Im paying for two TAP accounts.
Ive been told numerous times a manager will call me and no one calls. I will be closing all accounts with this company and moving to another. Absolutely shocking.

20 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

one of the worst services i have every…

one of the worst services i have every worked with, their website is dog crap, if they froze your account for no reason expect to get robbed basicly. if there is something wrong with your documents or account they wont tell you, they will let you use the services but never send it to your account such a scam

9 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

Not deserve a star

Not deserve a star. I had many good year from
Them. But lately they want close my account and I had severel thousands $ there. After many months they send a part. Then suddenly i get email fr One name Phillip and he Said that One customer open dispute and You need show evidence that they get their item. Withhin a period and before 120days they Will return money. I show all evidence and trackingnr but they stop to answer. I write to customer service and they Said customer need to talk to their bank. Everything they Said was wrong and No money send nor me or customer. Often they just wait few days we Will contact You and nothing happend

5 września 2022
Opinia niezależna
Oceniono na 1 z 5

SCAM!!!!!! IM TAKING THEM TO COURT

This Company is a real scam they have u promote there links and never pay anyone customer service is terrible and I have $6500+ Balance and they didn’t pay me and will not answer back to emails or direct messaging SCAM

6 lutego 2023
Opinia niezależna
Logo Tap Payments

Odpowiedź od Tap Payments

Hi Cartier,

Thank you for taking the time to provide feedback and we apologize if you have had a negative experience.

We value the satisfaction of our customers and would like the opportunity to rectify any issues you may have encountered.

Please reach out to our customer service via the live chat on our website www.tap.company and provide your email address or the phone number associated with your account with us at Tap Payments, and the team will assist you and resolve any outstanding issues.

Once again, thank you for giving us the opportunity to make things right.
The Tap Payments Team

Oceniono na 5 z 5

Best onboarding process in Industry, Extremely helpful Team.

Let me say this on the record that Tap's Onboarding process is THE BEST in the industry i have seen. Ms Nida Bham from the Sales Team was extremely helpful in providing useful information, and finalizing the onboarding requirements as soon as possible. I am pleasantly surprised that a platform (Tap) which i never expected anything from, has proven to the best among all other competitors such as Stripe, Telr, NoonPayments and so many other competitors from UAE. Companies like Tap must rise to the top as they deserve a high ranking place.

30 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Satisfied with Tab Payments

We had so many Payment & Costing issues with previous Payment system. Since we are using Tab Payment we are very satisfied in terms on Payment & Costing. Specially thanks to Ms. Nida Bham to suggest us this Payment system & support.

6 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

From initial contact till the…

From initial contact till the onboarding, the customer journey and experience has been nothing but fantastic. I was able to onboard in less than a week and the whole process was smooth sailing.
I want to give a special shout out to my relationship manager Nida for taking me through the onboarding journey and for being ever helpful for all my questions.
Will definitely continue working with the team and will recommend the service to anyone looking for a reliable payment gateway.

3 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

الخدمه ممتاز ولا يعلى عليها 😍والاخ…

الخدمه ممتاز ولا يعلى عليها 😍والاخ عبدالرحمن معانا على طول اي استفسار او سؤال عندنا مايقصر معانا يكفي طوله باله لاسالتنا المتكرره ويستاهل يكون في اعلى المراتب على تعامله الجميل مع العملاء 🤣

12 kwietnia 2022
Opinia niezależna

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