Guys knew exactly what I wanted and pointed me in the right direction straight away. Couple of simple questions identified the fault. Spares were delivered on time as promised and a schematic drawing... Zobacz więcej
Reakcja na opinię

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Guys knew exactly what I wanted and pointed me in the right direction straight away. Couple of simple questions identified the fault. Spares were delivered on time as promised and a schematic drawing... Zobacz więcej
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Quick response to an email query from me, quick response to my providing photos then speedily and happily resolved to my entire satisfaction by the contact staff... (by Shelli and Kris) I'd suggest th... Zobacz więcej
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Great customer service Shelli Fantastic news - not only great customer service but problem solved in super quick time! Thanks again Shelli , you are a super star
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I ordered a couple of replacement parts from Abode. Chris was really helpful was able to confirm my request, take payment and place order really quickly and was very helpful. Great customer service.
Reakcja na opinię
Tap‑Spares.com is a UK-based specialist supplier of replacement parts, spare components and aftercare support for kitchen taps and boiling water tap systems. We help homeowners, installers, retailers and trade professionals maintain, repair and extend the life of their products with genuine replacement parts and expert technical guidance. We supply a wide range of genuine spare parts, including cartridges, hoses, valves, handles, aerators, spray heads, filters and boiling water tap components. Whether you're carrying out routine maintenance, resolving a fault or replacing a worn part, our aim is to make finding the right solution as simple as possible. As the original supplier of many of the products we support, we provide genuine replacement parts manufactured to the same specification as those fitted in the original tap. Combined with expert product knowledge and responsive customer service, we help customers identify the right part quickly and keep their products performing as intended. At Tap‑Spares.com, we believe repairing products where possible is often a practical and cost-effective alternative to full replacement. Customer feedback plays an important role in helping us continually improve our service, product information and technical support, ensuring we can provide the assistance customers need to keep their kitchen products performing at their best.
Napisane przez firmę
Parts you can trust
Unit L, Zenith Business Park, S75 1HT, Barnsley, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Tap O-rings quickly identified online, delivered on schedule. I used the site's own video to fit the replacements and found it very helpful. And the parts actually fitted. Good experience.

Odpowiedź od Tap-Spares
We had a leaking spout on our kitchen tap.
They sent a brand new spout and it arrived really quickly.
The customer service at Abode has been absolutely brilliant.....thry really are so helpful and very friendly, they couldn't have been better and they're second to none in my opinion. Thank you so much.

Odpowiedź od Tap-Spares
Lindsey is a superstar
(Proboil customer service team)
As I ordered using PayPal the billing address was fine but delivery address defaulted to my old one, nothing was too much trouble for Lindsey, she helped me, called DPD to fix the issue and contacted me again with an update. As you'd dream customer service should be, would use again just because of Lindsey

Odpowiedź od Tap-Spares
Ordered a replacement aereator nozzle for an out of production Atlas 4 part mixer tap. It arrived very quickly and fitted fine only downside was it was not the same finish as the original tap. Overall I'm well pleased with the service.
Bit pricey but arrived promptly. No complaints.

Odpowiedź od Tap-Spares
Needed a spout O ring set for a now out of production Adobe kitchen mixer tap.
Parts came within two days, fitted a treat and all for the sum of £8.99 delivered.
Top company, thanks.

Odpowiedź od Tap-Spares
Such excellent service. Phone answered almost immediately. Thank you.

Odpowiedź od Tap-Spares
Excellent service and very professional. Thank you again for prompt assistance

Odpowiedź od Tap-Spares
Excellent fast service parts fit perfectly would recommend and use again Thanks Eric

Odpowiedź od Tap-Spares
Easy to find the correct spare for my tap. Delivered in good condition in the time specified.

Odpowiedź od Tap-Spares
Our kitchen mixer tap handle cracked, after over 20 years of service this could be forgiven. I was more than a little surprised to find that replacement parts were available at Tap Spares. Ordered on Wednesday afternoon and they were delivered by lunchtime Friday. In this disposable era we live in, it was so satisfying to be able to find the required parts at Tap Spares. Brilliant service, highly recommended.

Odpowiedź od Tap-Spares
Fabulous service; had issue with leaking spout on Abode mixer tap due to corrosion.
Phoned on Monday and was offered a free of charge replacement. Requested delivery on Thursday, which arrived as promised. Easily fitted with advice offered. Really pleased.

Odpowiedź od Tap-Spares
Only supplier who were able to identify correct cartridge. Delivered in less than 48 hours. Delighted!!

Odpowiedź od Tap-Spares
Steve was most knowledgeable and extremely helpful today. He quickly identified which tap I had and sorted a part out to get it fixed.
I would have no hesitation in recommending him to family and friends.

Odpowiedź od Tap-Spares
I made a mistake by not checking the reviews before ordering as they weren't great. However, I'm glad I didn't listen to them because I was without a working kitchen sink and these guys were the only provider to not try and sell me the whole unit and only the bit I needed AND delivered exactly on time within the 48h they promised. Cannot fault the service and truly didn't think they'd come through based on the reviews. Personally, my experience was excellent and now I have a working tap!

Odpowiedź od Tap-Spares
Ordered an item from them had confirmation email item didnt arrive i had to chase them they said they didnt know what had happened to original item so sent another item out ! really.
Item arrived was wrong one when i got back to them they said i had ordered wrong one i have two confirmations from them both have different items on them. I you look at there website you cannot make a mistake. still havent got correct item that i ordered.
I ordered a kit to replace the two valves on my Howdens kitchen tap and a kit of ‘O’ rings to replace the ones in the spout, which arrived promptly. There was everything I needed to remove the old valves and fit the new ones. I had a real problem removing the spout to replace the ‘O’ rings, and over the years since kitchen installation the spout had become damaged. After a quick phone call to Tap Spares they recommended pouring hot water and white vinegar over a rag and letting it soak in, which worked a treat. I then removed the damaged spout and ordered a new one, which came very quickly.
I personally cannot recommend this company highly enough, and would use them again without hesitation.
Alan Jones

Odpowiedź od Tap-Spares
I would give no stars if I could.
This is the 2nd order I have had the misfortune to have to place with this company.
Unfortunately they are the only website to sell the spare part for my kitchen spray tap.
With both orders (placed 2 years apart) they took my money and told me to await despatch despite it stating clearly that all orders placed before 12 noon would be despatched the same day, in neither case was the item ever sent until weeks later. When I chased them they blame the couriers and anyone else that they can to hide the fact that they are scam artists.
Never buy an expensive abode tap when these are the after sales people you have to deal with.
I'd rather spend hundreds of pounds buying a whole new tap and spray next time, rather than deal with this company ever again.
If there was a zero option I would have chosen it. Got a confirmation email and they took my money. 2 weeks later still no tap and no response to 2 emails
Will be requesting a refund
I ordered a hot and cold tap cartridge spare for my Franke Eiger tap. It arrived very quickly. Unfortunately I had to wait ages to get a plumber to fit these but sadly they didn't fit. The cartridge was very slightly too tall. I recently asked for a refund for these cartridges but because a couple of months have lapsed I was told I was "too late". Basically the Franke Eiger tap cartridges DO NOT fit the taps, so don't buy them! Sadly the tap cartridges will now probably end up on landfill which is something we should not be doing in this day and age.
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