Guys knew exactly what I wanted and pointed me in the right direction straight away. Couple of simple questions identified the fault. Spares were delivered on time as promised and a schematic drawing... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Guys knew exactly what I wanted and pointed me in the right direction straight away. Couple of simple questions identified the fault. Spares were delivered on time as promised and a schematic drawing... Zobacz więcej
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Quick response to an email query from me, quick response to my providing photos then speedily and happily resolved to my entire satisfaction by the contact staff... (by Shelli and Kris) I'd suggest th... Zobacz więcej
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Great customer service Shelli Fantastic news - not only great customer service but problem solved in super quick time! Thanks again Shelli , you are a super star
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I ordered a couple of replacement parts from Abode. Chris was really helpful was able to confirm my request, take payment and place order really quickly and was very helpful. Great customer service.
Reakcja na opinię
Tap‑Spares.com is a UK-based specialist supplier of replacement parts, spare components and aftercare support for kitchen taps and boiling water tap systems. We help homeowners, installers, retailers and trade professionals maintain, repair and extend the life of their products with genuine replacement parts and expert technical guidance. We supply a wide range of genuine spare parts, including cartridges, hoses, valves, handles, aerators, spray heads, filters and boiling water tap components. Whether you're carrying out routine maintenance, resolving a fault or replacing a worn part, our aim is to make finding the right solution as simple as possible. As the original supplier of many of the products we support, we provide genuine replacement parts manufactured to the same specification as those fitted in the original tap. Combined with expert product knowledge and responsive customer service, we help customers identify the right part quickly and keep their products performing as intended. At Tap‑Spares.com, we believe repairing products where possible is often a practical and cost-effective alternative to full replacement. Customer feedback plays an important role in helping us continually improve our service, product information and technical support, ensuring we can provide the assistance customers need to keep their kitchen products performing at their best.
Napisane przez firmę
Parts you can trust
Unit L, Zenith Business Park, S75 1HT, Barnsley, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic friendly service from tap-spares.com My problems sorted with no fuss, patience and professionalism. Parts checked to match tap. My go to for tap spares. Abode (for me) but I checked other brand spares are for John Lewis, Wickes, Howdens, CDA, Benchmarx and San Marco taps

Odpowiedź od Tap-Spares
Phoned up to order spare parts, spoke to an actual human who knew what I needed. Reasonably priced, including P&P, arrived promptly, with fitting instructions emailed to me in the meantime.
Would definitely use them again.

Odpowiedź od Tap-Spares
We have a duty to fix stuff when we can rather than chuck it and buy another. It’s not simply the cost and the waste. Swapping a tap is a real bother. Tap Spares offer an important service here.

Odpowiedź od Tap-Spares
I received an email today after contacting them 2 days ago regarding a faulty tap. I wasn’t sure if I had warranty but I supplied all of my purchase information along with a video of the fault. A new part has been dispatched and will be with me within the next 2-3 days. Couldn’t ask for any better service!

Odpowiedź od Tap-Spares
Have used this company before and pleased to do so again

Odpowiedź od Tap-Spares
After fitting two new cartridges from Tap Spares, which immediately cured an irritating leak, I ordered two new ceramic handles. Despite a delivery window of 5 to 7 days, they arrived after only 4 days and were simple to fit. The tap now looks the part and is leak free. Curiously though, it now operates in the opposite direction to the original tap - not a problem, just something to get used to after 10 years of the old tap.

Odpowiedź od Tap-Spares
Prompt delivery of parts exactly as ordered and described.

Odpowiedź od Tap-Spares
Correct o ring set arrived so that’s great but you need to include instructions or a link to instructions.

Odpowiedź od Tap-Spares
Website clear, easy to find the product I needed, kept up to date with delivery, timescales OK.

Odpowiedź od Tap-Spares
Very happy with my new tap but dropping a star since they missed the 48hr delivery that I needed.

Odpowiedź od Tap-Spares
Needed spare kitchen tap valves. Found my tap model on the website easily together with a picture so I knew to order the spares confident they would fit. Arrived fast. Job done.

Odpowiedź od Tap-Spares
The web site very user friendly, I ordered my tap part at the weekend when they are closed but the part arrived on the Tuesday, fantastic service and great communication

Odpowiedź od Tap-Spares
I ordered a part and paid £2.99 for DPD 48-hour delivery. The next day, I received an email stating that due to high demand, delivery would take 5-7 days. As I had a leaking tap and couldn't wait that long, I immediately sent an email requesting cancellation.
Before ordering elsewhere, I decided to phone to confirm the cancellation and refund. I spoke to a very helpful lady who explained that they'd had a system update and the delay email had been sent in error. She assured me the part would arrive on Monday.
Later that same day, I received an email confirming the order had been cancelled. I rang immediately and was told the order had not been cancelled. Given the urgency of my leaking tap, I pressed the representative to double-check, especially as I was looking at a cancellation email. After checking for a couple of minutes, he confirmed the order had indeed been cancelled but said they could dispatch it on Monday.
At this point, I have lost all confidence in the company and will buy from a more consistant company. The contradictory information, incorrect automated emails, and confusion among staff members have made it impossible to trust that my order will be handled correctly or arrive when needed.
Just a brilliant website, I was able to get the spares I needed to replace on my kitchen taps, quick delivery, thank you.

Odpowiedź od Tap-Spares
Tap spares has an easy to navigate website with a pretty comprehensive selection of spare parts and good detail provided on items. I needed a pair of Abode kitchen tap cartridge valves and a new hand spray body. They were delivered the within 2 days. Great service. ( Only problem was the plank delivery man from the normally reliable DPD who said my parcel had been handed to a non existent neighbour. Having checked a number of likely addresses I found the parcel had been posted through my letterbox!)

Odpowiedź od Tap-Spares
Couldn’t find what I was looking for in the local shops but they found this site for me and you had what I needed, it was a tap hi tech spout diffuser, which I got delivered by DPD in the required time but I must say I wondered why something so small you just didn’t post it

Odpowiedź od Tap-Spares
Detailed description of part required available on site and competitively priced as described as original parts and not as other sites found describe their products as compatible with. Quick despatch and delivery with good updates received

Odpowiedź od Tap-Spares
I was faced with having to buy a new kitchen tap because the kitchen unit supplier could not provide spare parts. I looked at the tap spares .com website and found the exact tap handles I required. Brilliant and much cheaper. Delivery time was good.

Odpowiedź od Tap-Spares
Website was easy to navigate, the valve came quickly, was exactly as described, well packaged, and did exactly what it was supposed to do. Goodbye drippy tap!

Odpowiedź od Tap-Spares
Brilliant service and help from Kris at customer service who was dedicated to help me solve my problem and endure I had the right valves.
Originally I bought 2 valves for a 12yr old Abode tap which model was unknown.... So I matched it with the closest looking. But although the valves came super fast I found out the did not quite fit. So spoke to tap spares CS.... Kris who was happy to do a refund.... But wanted to help me solve the problem..... So he spent time trying to identify the old tap and find the right ones.... Which he did and at no extra cost.
Now that's what I call service!!!!

Odpowiedź od Tap-Spares
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