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Tap-Spares Recenzje 

112
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Guys knew exactly what I wanted and pointed me in the right direction straight away. Couple of simple questions identified the fault. Spares were delivered on time as promised and a schematic drawing... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Quick response to an email query from me, quick response to my providing photos then speedily and happily resolved to my entire satisfaction by the contact staff... (by Shelli and Kris) I'd suggest th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great customer service Shelli Fantastic news - not only great customer service but problem solved in super quick time! Thanks again Shelli , you are a super star

Reakcja na opinię

Oceniono na 5 z 5

I ordered a couple of replacement parts from Abode. Chris was really helpful was able to confirm my request, take payment and place order really quickly and was very helpful. Great customer service.

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z przyborami kuchennymi
  2. Dostawca części do urządzeń AGD
  3. Sklep dla majsterkowiczów
  4. Sklep z artykułami domowymi
  5. Przebudowy kuchni

Napisane przez firmę

Tap‑Spares.com is a UK-based specialist supplier of replacement parts, spare components and aftercare support for kitchen taps and boiling water tap systems. We help homeowners, installers, retailers and trade professionals maintain, repair and extend the life of their products with genuine replacement parts and expert technical guidance. We supply a wide range of genuine spare parts, including cartridges, hoses, valves, handles, aerators, spray heads, filters and boiling water tap components. Whether you're carrying out routine maintenance, resolving a fault or replacing a worn part, our aim is to make finding the right solution as simple as possible. As the original supplier of many of the products we support, we provide genuine replacement parts manufactured to the same specification as those fitted in the original tap. Combined with expert product knowledge and responsive customer service, we help customers identify the right part quickly and keep their products performing as intended. At Tap‑Spares.com, we believe repairing products where possible is often a practical and cost-effective alternative to full replacement. Customer feedback plays an important role in helping us continually improve our service, product information and technical support, ensuring we can provide the assistance customers need to keep their kitchen products performing at their best.

Our promise to you

Napisane przez firmę

Helping you find the right part
Fast delivery, genuine parts and friendly support to help you get your kitchen tap back up and running.

Genuine Spare Parts Guaranteed

Parts you can trust

We supply genuine replacement parts designed to fit compatible products correctly. If you're unsure which part you need, our friendly and experienced team is here to help you find the right solution. Use our parts finder at www.tap-spares.com and if you cant find your part just email us a photo of your tap and or the part needed using our simple contact form.

Dane kontaktowe

Don't Replace It. Repair It.

Find genuine replacement parts for kitchen taps and boiling water taps

4,8

Doskonała

Wynik TrustScore: 5 na 5

112 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(112)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 53

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fantastic friendly service

Fantastic friendly service from tap-spares.com My problems sorted with no fuss, patience and professionalism. Parts checked to match tap. My go to for tap spares. Abode (for me) but I checked other brand spares are for John Lewis, Wickes, Howdens, CDA, Benchmarx and San Marco taps

9 kwietnia 2026
Opinia niezależna
Logo Tap-Spares

Odpowiedź od Tap-Spares

Hi, Thank you for taking the time to leave a review! We’re pleased our team could help get everything sorted quickly and ensure the parts were the right match.

Oceniono na 5 z 5

Phoned up to order spare parts

Phoned up to order spare parts, spoke to an actual human who knew what I needed. Reasonably priced, including P&P, arrived promptly, with fitting instructions emailed to me in the meantime.
Would definitely use them again.

23 marca 2026
Opinia niezależna
Logo Tap-Spares

Odpowiedź od Tap-Spares

Hi Liz, Thank you for the review. It’s great to hear everything was sorted promptly and smoothly.

Oceniono na 5 z 5

No need to chuck it!

We have a duty to fix stuff when we can rather than chuck it and buy another. It’s not simply the cost and the waste. Swapping a tap is a real bother. Tap Spares offer an important service here.

25 marca 2026
Opinia niezależna
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Odpowiedź od Tap-Spares

Hi Brian, Thank you for your great review. We’re proud to support repair over replacement and help reduce waste.

Oceniono na 5 z 5

Replacement part

I received an email today after contacting them 2 days ago regarding a faulty tap. I wasn’t sure if I had warranty but I supplied all of my purchase information along with a video of the fault. A new part has been dispatched and will be with me within the next 2-3 days. Couldn’t ask for any better service!

18 marca 2026
Opinia niezależna
Logo Tap-Spares

Odpowiedź od Tap-Spares

Hi, Thanks so much for your review! We’re pleased we could resolve this swiftly for you. Don’t hesitate to get in touch if you need further support.

Oceniono na 5 z 5

After fitting two new cartridges from…

After fitting two new cartridges from Tap Spares, which immediately cured an irritating leak, I ordered two new ceramic handles. Despite a delivery window of 5 to 7 days, they arrived after only 4 days and were simple to fit. The tap now looks the part and is leak free. Curiously though, it now operates in the opposite direction to the original tap - not a problem, just something to get used to after 10 years of the old tap.

10 lutego 2026
Opinia niezależna
Logo Tap-Spares

Odpowiedź od Tap-Spares

Hi Trevor, Thanks for the great review! Glad the new parts fixed the leak and everything’s working well. If you need anything else, we’re here to help!

Oceniono na 4 z 5

Correct o ring set arrived so that’s…

Correct o ring set arrived so that’s great but you need to include instructions or a link to instructions.

22 stycznia 2026
Opinia niezależna
Logo Tap-Spares

Odpowiedź od Tap-Spares

Hi Mr Tong, Thank you for your feedback! We’re pleased to hear the correct O‑ring set arrived. We appreciate you highlighting the need for a link to instructions, this is something we’ll take on board to help improve the experience going forward. Thanks again for taking the time to share your comments.

Oceniono na 5 z 5

Website clear

Website clear, easy to find the product I needed, kept up to date with delivery, timescales OK.

16 stycznia 2026
Opinia niezależna
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Odpowiedź od Tap-Spares

Hi Dave, thank you for the great review!

Oceniono na 4 z 5

Very happy with my new tap but dropping…

Very happy with my new tap but dropping a star since they missed the 48hr delivery that I needed.

13 stycznia 2026
Opinia niezależna
Logo Tap-Spares

Odpowiedź od Tap-Spares

Hi Toby, Thank you for your feedback and for choosing Abode. We’re really pleased to hear you’re happy with your tap, and we’re sorry that your delivery didn’t arrive within the 48‑hour timeframe you needed. We understand how frustrating that can be and appreciate you letting us know so we can take this on board and improve our service going forward.

Oceniono na 5 z 5

Spare tap valves

Needed spare kitchen tap valves. Found my tap model on the website easily together with a picture so I knew to order the spares confident they would fit. Arrived fast. Job done.

16 grudnia 2025
Opinia niezależna
Logo Tap-Spares

Odpowiedź od Tap-Spares

Hi Mark, thank you for the great review!

Oceniono na 5 z 5

The web site very user friendly

The web site very user friendly, I ordered my tap part at the weekend when they are closed but the part arrived on the Tuesday, fantastic service and great communication

29 listopada 2025
Opinia niezależna
Logo Tap-Spares

Odpowiedź od Tap-Spares

Hi Lol Beacham, Thank you for taking the time to leave such a great review. Great communication and speedy service are really important to us, so it’s wonderful to know this was your experience.

Oceniono na 1 z 5

Cancelled Order Due to Contradictory Information

I ordered a part and paid £2.99 for DPD 48-hour delivery. The next day, I received an email stating that due to high demand, delivery would take 5-7 days. As I had a leaking tap and couldn't wait that long, I immediately sent an email requesting cancellation.
Before ordering elsewhere, I decided to phone to confirm the cancellation and refund. I spoke to a very helpful lady who explained that they'd had a system update and the delay email had been sent in error. She assured me the part would arrive on Monday.
Later that same day, I received an email confirming the order had been cancelled. I rang immediately and was told the order had not been cancelled. Given the urgency of my leaking tap, I pressed the representative to double-check, especially as I was looking at a cancellation email. After checking for a couple of minutes, he confirmed the order had indeed been cancelled but said they could dispatch it on Monday.
At this point, I have lost all confidence in the company and will buy from a more consistant company. The contradictory information, incorrect automated emails, and confusion among staff members have made it impossible to trust that my order will be handled correctly or arrive when needed.

5 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Just a brilliant website

Just a brilliant website, I was able to get the spares I needed to replace on my kitchen taps, quick delivery, thank you.

7 listopada 2025
Opinia niezależna
Logo Tap-Spares

Odpowiedź od Tap-Spares

Hi Neil, Thank you for your kind words! We’re delighted you were able to find the spares you needed and that delivery was quick.

Oceniono na 5 z 5

Great service

Tap spares has an easy to navigate website with a pretty comprehensive selection of spare parts and good detail provided on items. I needed a pair of Abode kitchen tap cartridge valves and a new hand spray body. They were delivered the within 2 days. Great service. ( Only problem was the plank delivery man from the normally reliable DPD who said my parcel had been handed to a non existent neighbour. Having checked a number of likely addresses I found the parcel had been posted through my letterbox!)

18 listopada 2025
Opinia niezależna
Logo Tap-Spares

Odpowiedź od Tap-Spares

Hi G McCulloch, Thank you for your feedback! We’re thrilled to hear you found our website easy to navigate and that your order arrived quickly.

We appreciate your comments regarding the courier experience. While delivery is handled by DPD, we’re glad the parcel reached you safely and on time.

If you need any further assistance or have questions about other products, please feel free to get in touch. We’re always happy to help!

Oceniono na 4 z 5

Spout diffuser

Couldn’t find what I was looking for in the local shops but they found this site for me and you had what I needed, it was a tap hi tech spout diffuser, which I got delivered by DPD in the required time but I must say I wondered why something so small you just didn’t post it

10 listopada 2025
Opinia niezależna
Logo Tap-Spares

Odpowiedź od Tap-Spares

Hi Yvonne, Thank you for your feedback and for choosing us for your spout diffuser. We’re pleased to hear you found what you needed.

This website is dedicated specifically to our range of taps, and we use couriers like DPD to ensure safe, timely delivery with full tracking. Couriers typically request a signature unless instructed otherwise, as this helps guarantee secure receipt.

If there’s anything else we can assist you with, please don’t hesitate to get in touch.

Oceniono na 5 z 5

Abode Althia kitchen tap replacement valves

Detailed description of part required available on site and competitively priced as described as original parts and not as other sites found describe their products as compatible with. Quick despatch and delivery with good updates received

4 listopada 2025
Opinia niezależna
Logo Tap-Spares

Odpowiedź od Tap-Spares

Hi Michael, thanks for the great review! We’re pleased to hear your order was delivered promptly and that you were kept well informed throughout.

Oceniono na 5 z 5

Faulty tap. Don’t buy a new tap until you search the tap spares web site.

I was faced with having to buy a new kitchen tap because the kitchen unit supplier could not provide spare parts. I looked at the tap spares .com website and found the exact tap handles I required. Brilliant and much cheaper. Delivery time was good.

29 października 2025
Opinia niezależna
Logo Tap-Spares

Odpowiedź od Tap-Spares

Hi J Howarth, we are glad you found the right parts and saved replacing your tap! Thanks for your great feedback.

Oceniono na 5 z 5

Exactly what I needed

Website was easy to navigate, the valve came quickly, was exactly as described, well packaged, and did exactly what it was supposed to do. Goodbye drippy tap!

28 października 2025
Opinia niezależna
Logo Tap-Spares

Odpowiedź od Tap-Spares

Hi D Lecky, Thanks for your review! Wonderful to hear the valve fit perfectly and solved the problem.

Oceniono na 5 z 5

Outstanding customer service and prompt delivery.

Brilliant service and help from Kris at customer service who was dedicated to help me solve my problem and endure I had the right valves.

Originally I bought 2 valves for a 12yr old Abode tap which model was unknown.... So I matched it with the closest looking. But although the valves came super fast I found out the did not quite fit. So spoke to tap spares CS.... Kris who was happy to do a refund.... But wanted to help me solve the problem..... So he spent time trying to identify the old tap and find the right ones.... Which he did and at no extra cost.

Now that's what I call service!!!!

22 października 2025
Opinia niezależna
Logo Tap-Spares

Odpowiedź od Tap-Spares

Hi Derek, Thanks so much for sharing your experience! We’re really pleased Kris was able to track down the correct valves and make the process easy for you.

Doświadczenie Trustpilot

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