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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Informacje dotyczące firmy


Dane kontaktowe

2,1

Słaba

Wynik TrustScore: 2 na 5

13 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

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2,1

Wszystkie recenzje

(13)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13

Napisz recenzję

Dokonujemy weryfikacji wystawionych opinii

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Slab cracked and destroyed my card in shipping

Sent in a cgc 8 1st edition lugia card. It got a tag 9.5. Great. The slab cacked during shipping. They didn't give me any insurance because I didn't "buy the submission kit" or pay extra for their insurance menu (which made it cost 3x psa price). They were kind enough to refund me the cost of the grading (not the shipping) and left me with a worthless damaged card.

Terrible company.

2 października 2025
Opinia niezależna
Oceniono na 1 z 5

No interest of following timeline

I submitted orders to Tag on the 30 day turn around and orders to CGC using economy service. They arrived basically the same day. The economy service from CGC is on the way home and the premium service I paid to Tag is still not shipped. Dispute spending almost 5x the amount. I understand the back log but dont charge for premium service if you have no intention of following through with premium service. I wont use Tag again unfortunately because I hate PSA.

20 września 2026
Opinia niezależna
Oceniono na 1 z 5

Read till the end, no customer deserves that type of service.

If I could leave a review without a star I simply would. The level or service coupled with the lack of swift problem solving has been beyond the lines of understanding. I had to wait to get my cards back from TAG because I could not get a clear ETA. I expected a lot more from TAG, and just to be clear I paid the second most expensive level of service for my cards just to be placed in “image processing “ for months. Once I requested to get a refund they responded and agreed to it. They never offered some type of apology or even tried at all to compromise with me. I was simply told that they were behind and that my cards would be completed when they can no matter the level of service I paid for. I have proof of the conversation I had with those people. SAVE YOURSELF THE TROUBLE AND HEADACHE AND DO NOT USE TAG.

3 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

Zero Customer Service

I have been waiting for my cards for over 4 months now. It's one thing to have bad customer service, but they seem to have NO CUSTOMER SERVICE. Literally, no one ever responds. Next step is to pull up and get my cards myself!

1 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

This was my first time ever submitting…

This was my first time ever submitting cards for grading, and if I weren't so invested in the hobby, it would also be my last.

My experience with TAG has been extremely disappointing. Their customer service has been nothing but copy-and-paste responses, with unreasonable response times considering how little effort goes into the replies.

My five-card submission has been stuck in the image processing stage for nearly three months with no meaningful updates. Meanwhile, TAG continues to advertise and accept expedited grading orders for an additional fee while existing orders remain severely backlogged. That is a poor business practice.

At this point, it feels like my order has been forgotten entirely. Between the lack of communication, poor customer service, and apparent prioritization of new expedited orders over current customers, I can't recommend TAG based on my experience. They've lost my future business and earned my negative word-of-mouth.

28 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Extremely terrible customer service and long turn around

Extremely terrible customer service. Took them several days just to respond to me with a copy and paste email about my order. It’s been over TWO months since my card’s status was updated. No refunds or compensation has been offered either. STEER CLEAR of Tag until they get their crap in order.

23 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

WASTE OF TIME AND MONEY.

ALMOST $300.00 SPENT WITH TAG TO GRADE 4 CARDS. IT'S BEEN 3 MONTHS AND BEEN IN IMAGE PROCESSING FOR NEARLY 1 MONTH OF THAT TOTAL. I WILL NEVER GO WITH TAG AGAIN UNTIL THEY DECIDE TO SPEND MONEY ON THEIR INFRASTRUCTURE AND LOGISTICS TO SPEED THE PROCESS UP. ORDER NUMBER 25F7DEE4. FIND ME.

22 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Extremely slow.

Extremely slow.

Expected turnaround times: 45 days

Realistically it's almost double, just because grading companies not hiring a dedicated team for express, which then pushes everyone else back who isn't priority

9 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

This is my second time grading with…

This is my second time grading with TAG, and unfortunately, it will be my last.

The customer service has been atrocious. I submitted a 5-card order that was received on 3/23/2026, and it has been sitting in Image Processing since 4/17/2026 with little to no meaningful progress.

For comparison, I submitted cards to PSA on 5/1/2026, including a couple of higher-end cards I wanted back before the season started. Despite PSA's reputation for long turnaround times, that order has already reached the QA Check stage and is on track to be completed before my TAG order.

The fact that PSA had more than a month's disadvantage and is still likely to finish before TAG is mind-blowing. I chose TAG expecting innovation and efficiency, but the lack of communication, poor customer service, and excessive delays have completely changed my opinion.

I wanted to like TAG, but after this experience, I won't be submitting with them again.

23 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Ruined My Card

I sent tag a jaxson dart which they ruined in their dig report clearly shows damage on the front corner but they said there isnt also can't get ahold of anyone nor is anyone getting back to me loved everything about tag till now won't be getting my business again if I could give 0 stars I would even have pictures to prove the damage too

17 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

I've been collecting TCG cards with my…

I've been collecting TCG cards with my son and wanted to see how the "grading" process works. I've only heard of bad, costly, and slow processes with PSA so we went with TAG. They use AI to grade the cards not a human with potential flaws.
I sent 5 cards in on February 26 and purchase their plan for shipping and expedited turnover. I understand that they only work on "business days". I still haven't received my cards back and its almost been 2 months.
I've contacted TAG asking for an explanation and they said that there is a influx in cards being graded and there will be a delay in my cards being returned.
After that email from them I then asked for a partial refund since they admitted fault for not getting my cards back to me on time. TAG sent and email stated that they will not be issuing me any type of refund.
This is complete robbery. If i bought a "widget" and was charging for expedited shipping i would expect that "widget" to get created and shipped to me as promised.
The reason I'm sending out this message is not to discourage people from shopping at TAG or any other services. I hope that someone will take notice and take action. I haven't a clue as to who to contact or how to resolve this other that typing out a long bad review.

26 lutego 2026
Opinia niezależna

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