Great and fast support from an amazing team. Had my issue solved in record time. Big thank You Carlo for handling my issues with high and top~most professionalism.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Setting up has been made a breeze with Switch Markets customer support team. I've been guided throughout the setup with different customer support specialists as I've been stepping away my computer du... Zobacz więcej
Reakcja na opinię
I have opened second account with them and can’t describe how flexible and friendly they are. 100% deposit bonus every time withdrawals literally instant. Customer service spot on. Today Carlo helped... Zobacz więcej
Reakcja na opinię
The service is great, this has been my first time with SwitchMarkets. The response from the agent is swift compared to other brokers I have worked with. Jonathan R has been online with me for h... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Regulated and transparent trading broker. Trade markets from around the world. 24/7 support.
Dane kontaktowe
4,6
Doskonała
866 recenzji
Odpowiada na 84% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ritikesh Yadav
13 kwietnia 2026
Opinia niezależna
I learn about the business
8 kwietnia 2026
Opinia niezależna
Odpowiedź od Switch Markets
Hi Peter,
Thank you for your feedback. We’re happy to know you are learning about the business. If you need any help or have any questions, our support team is available 24/7 to assist you.
Regards,
The Switch Markets Team
Odpowiedź od Switch Markets
Hi Adil,
Thank you for your review! If you need any assistance, we’re available 24/7 via Live Chat or email at support@switchmarkets.com
Regards,
The Switch Markets Team
Odpowiedź od Switch Markets
Hi Muhammad,
Thank you for your review! We’re glad you had a great experience. If you need any assistance, we’re always here to help via Live Chat or email at support@switchmarkets.com
.
Regards,
The Switch Markets Team
Odpowiedź od Switch Markets
مرحباً،
شكراً لتقييمك! إذا كنت بحاجة لمساعدة، نحن دائمًا هنا عبر الدردشة المباشرة أو البريد الإلكتروني support@switchmarkets.com
.
فريق Switch Markets
------------------------------------------------------------------
Hi there,
Thank you for your review! If you need any assistance, we’re always here to help via Live Chat or email at support@switchmarkets.com
.
Regards,
The Switch Markets Team
Cannot withdraw money
I have requested withdrawal of my funds. I first requested a Credit Card refund. This request was declined with the reason: select an alternative payment method.
I uploaded all my bank documents and loaded the details in preparation for a Bank Transfer, which they approved.
When I requested the wire transfer withdrawal, this too was declined with the reason: choose another payment method.
I contacted support who replied:
"[We] are currently having some issues in your region, and CC's and bank wire withdrawals are not available."
I live in South Africa. We have a world class banking system and ilI regularly send and receive funds from abroad.
The issue must therefore lie with Switch Markets.
Be cautious. They promise quick and pain free withdrawals, but this is not the reality. Don't put your money in if you cannot get it out.
Update 07 Apr 2026: Support contacted me with the following response "Our finance team confirmed that you can try to submit the withdrawal again using bank wire". They declined the transaction in less than an hours again stating the reason: Choose an alternative payment method. This is a not a decline reason. They refuse to provide an valid decline reason. The only reason payments from Switch Markets would be rejected is if they to not comply with AML compliance or if they are a sanctioned entity, or they are not in good standing with their own bankers. Be VERY CAUTIOUS. DO NOT DEPOSIT FUNDS WITH THIS COMPANY. You will not get your money out.
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Switch Markets
Dear Johan,
Thank you for your detailed feedback - we understand how frustrating this experience must have been.
We would like to clarify that your withdrawal requests were not declined due to any issue with your account, verification, or funds. As confirmed by our support team, there were temporary limitations affecting certain payment methods in your region, related to external payment providers.
We fully understand your point regarding South Africa’s banking system, and we agree - this situation was not related to your bank or local infrastructure, but rather to the availability of specific payment channels on our side.
Additionally, our team tried reaching out to you directly to offer a call and guide you through the available options, as well as clarify any remaining questions and help complete the withdrawal process smoothly.
We take feedback like yours seriously, and situations like this are not reflective of the experience we aim to provide. Please rest assured that client funds remain secure and accessible at all times, and our team is always available to assist in finding the best available solution.
We kindly invite you to get in touch with us so we can support you directly and resolve this matter.
Kind regards,
Switch Markets Team
Great and fast support from an amazing…
Great and fast support from an amazing team. Had my issue solved in record time. Big thank You Carlo for handling my issues with high and top~most professionalism.
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Switch Markets
Hi Daniel,
Thank you so much for your kind words! We’re thrilled to hear Carlo could help and that your issue was resolved quickly. Your feedback means a lot to the team; we’ll be sure to pass this along to him.
If you need any further assistance, remember we’re available 24/7 via Live Chat or email at support@switchmarkets.com
.
Happy trading,
The Switch Markets Team
Odpowiedź od Switch Markets
Hi Jade,
You’re very welcome! We’re glad Ken could assist you. If you need any further help, feel free to reach out anytime — we’re available 24/7 via Live Chat or email at support@switchmarkets.com
.
Warm regards,
The Switch Markets Team
Odpowiedź od Switch Markets
Hi Nadia,
شكراً جزيلاً على كلماتك الطيبة! نحن سعداء جداً لأن تجربتك معنا كانت ممتازة، ونقدّر جداً تقييمك. فريقنا هنا دائماً لدعمك متى ما احتجت إلينا.
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Hi Nadia,
Thank you so much for your kind words! We’re thrilled your experience with us was excellent, and we truly appreciate your feedback. Our team is always here to support you whenever you need us.
Best regards,
The Switch Markets Team
Odpowiedź od Switch Markets
Hi Waqar,
We haven’t been able to locate your account in our system, but we’re here to help if you need any assistance! You can reach us 24/7 via Live Chat or email at support@switchmarkets.com
, and we’ll be happy to assist.
Regards,
The Switch Markets Team
Great Customer Service
Great customer service! CARLO was excellent! He was straightforward, knowledgeable, and friendly. My issue was resolved immediately. Thank you!
27 marca 2026
Opinia niezależna
Odpowiedź od Switch Markets
Hi C A,
Thank you for your kind words! We’re thrilled Carlo could assist you. Our team is here 24/7 if you ever need help again.
Best regards,
The Switch Markets Team
The whole support team that I have came…
The whole support team that I have came across so far has been great! Shout out to Carlo for helping me out with my VPS.
26 marca 2026
Opinia niezależna
Odpowiedź od Switch Markets
Hi Jason,
Thank you for your review! We’re thrilled Carlo could help with your VPS, and it’s great to hear you’ve had positive experiences with our support team. We’re always just a chat or email away, 24/7.
Happy trading!
The Switch Markets Team
Ken kindly assisted my request
Ken kindly assisted my request, Very good support!
25 marca 2026
Opinia niezależna
Odpowiedź od Switch Markets
Hi Elvin,
Thank you for your kind words! We’re glad Ken could assist you and that you had a great experience. If you ever need support, our team is here 24/7 via email or live chat.
Regards,
The Switch Markets Team
Suraj Kumar
25 marca 2026
Opinia niezależna
Odpowiedź od Switch Markets
Hi Suresh,
Thank you for your review, we really appreciate your feedback! If you need any support, don’t hesitate to reach out to us via email or our 24/7 live chat. We’d be happy to assist you.
Best regards,
The Switch Markets Team
Odpowiedź od Switch Markets
Hi Umar,
We haven’t been able to locate your account in our system, but we’re here to help if you need any assistance! You can reach us 24/7 via Live Chat or email at support@switchmarkets.com
, and we’ll be happy to assist.
Regards,
The Switch Markets Team
Good customer service
22 marca 2026
Opinia niezależna
Odpowiedź od Switch Markets
Hi Victor,
Thank you for sharing your experience! We’re happy to hear that our customer service met your expectations. Our team is available 24/7 to assist you whenever needed.
Regards,
The Switch Markets Team
Good experience
Carlo has provided a very good customer service experience. He has quickly resolved the queries.
19 marca 2026
Opinia niezależna
Odpowiedź od Switch Markets
Hi Canadian Trader,
We really appreciate your feedback! It’s great to hear that Carlo provided timely and high-quality support.
Remember, our 24/7 support team is always here for you.
Warm regards,
The Switch Markets Team
Odpowiedź od Switch Markets
مرحبًا علي،
شكرًا لملاحظتك! نحن سعداء لسماع أنك راضٍ عن خدمتنا. فريقنا متواجد دائمًا على مدار 24/7 لتقديم الدعم لك كلما احتجت.
— فريق Switch Markets
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Hi Ali,
Thank you for your feedback! We’re happy to hear that you’re satisfied with our service. Our team is available 24/7 to support you whenever you need.
Regards,
The Switch Markets Team
Odpowiedź od Switch Markets
Hi Iprahim,
Thank you for your kind feedback! We’re thrilled to hear that you found our support useful and helpful. We’ll be sure to share your words with the team.
Regards,
The Switch Markets Team
Odpowiedź od Switch Markets
مرحبًا،
شكرًا جزيلاً لملاحظتك! يسعدنا جدًا سماع أنك وجدت خدمتنا ممتازة. سنشارك كلماتك اللطيفة مع فريقنا، فهي مصدر تشجيع كبير لهم.
— فريق Switch Markets
------------------------------------------------------------------------------
Hi there,
Thank you so much for your feedback! We’re very happy to hear that you found our service excellent. We’ll be sure to share your kind words with our team.
Regards,
The Switch Markets Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.