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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I got a bit worried when I heard that my parcel was being delivered by Swiship after reading some of the reviews, but I was pleasantly surprised. My parcel was carefully left in a safe place and even... Zobacz więcej

Oceniono na 1 z 5

Mir ist das selbe passiert. obwohl ich zu Hause war wurde einmal ein Zustellversuch unternommen in Wien dann angeblich ein zweiter am nächsten Tag, in meiner Stadt angeblich beim Nachbarn, doch da war... Zobacz więcej

Oceniono na 1 z 5

Es wird angegeben, dass das Paket an einen Nachbarn zugestellt wurde. Keine Benachrichtigung im Briefkasten, kein Hinweis bei welchem Nachbarn es angeblich liegt, sind ja nur 8 Etagen. Bei den Nac... Zobacz więcej

Oceniono na 1 z 5

Ordered a parcel from abroad. Tracked parcel which said was delivered and stated ‘handed to household member’ The photo of proof was the delivery driver holding the parcel on a street that’s not... Zobacz więcej

1,5

Bardzo słaba

Wynik TrustScore: 1.5 na 5

192 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,5

Wszystkie recenzje

(192)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Swiship aka Swindleship

Swiship, or swindleship!, i awaited a parcel from a company who used swidleship uk, 1st parcel has disappeared although they did deliver to a reception.(i don't know which reception as i don't have one), so second delivery looked promising, tracked no problem until it arrived in scotland. Then they failed delivery, and then apparently on the same day tried and failed delivery again. I have had no contact from this delivery company at all, i just feel sorry for all the companies who are using swiship.co.uk as they must be losing stock constantly. Absolute disgrace of a company. And they are apparently affiliated with Amazon, which is doubly troubling, when amazon cant do anything either. I wish i could give the company -infinity star rating but won't let you post a review without at least 1 star. I hope companies read these reviews and steer clear of this delivery company, if they even get to call themselves that.

22 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Supposedly delivered 2pm Saturday 17th…

Supposedly delivered 2pm Saturday 17th Feb but not to the address provided. No means of contacting anybody to find out where it was delivered. Amazon no help other than provide the details of who the carrier was. Product supplier advised that I should contact Amazon. Round in ever-increasing circles!!!!

21 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Never received order

Never received order, despite tracker saying it was delivered. They lie so I don't know why companies such as @Amazon and others use them! No contact numbers for them or anyway to get in touch to sort... appalling in 2024!

13 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Swiship/Amazon Logistics - unavoidable stress!

We use Amazon Logistics for our Multi Channel Fulfillment orders who in turn use Swiship (or probably own them!) for their deliveries. We also use Parcelforce to send our own packages and they have not lost one parcel in over 650 deliveries.

Swiship however have now said they have delivered two parcels recently, including one "behind the garbage bins", however neither were delivered according to our customers. Upon appealing this with Amazon they just told what we already knew from the tracking that it had apparently been delivered. They were unable to provide any POD or photographic evidence which most courier companies can. We now have to send our customers another product or a refund which means we are out of pocket with no possible recompense from the greedy Amazon machine or Swiship.

Amazon already treat their 3rd party FBA sellers with complete contempt so this is just another negative to add to the list! AVOID if possible.

1 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Bons à rien

Livraison replanifiée par le livreur lui même en affirmant que la demande vient de moi... Ça ne devrait même pas être techniquement possible. Il s'est "présenté" devant mon entreprise à 16:47 en déclarant qu'elle est fermée. J'étais là... On ferme à 17:30... Quand Amazon va cesser d'embaucher des nuls dans ce genre ?

5 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

AN INSIGHT TO WHAT I WITNESSED!!

AN INSIGHT TO WHAT I WITNESSED!!

(Incase the same thing is happening to others)

So I ordered an item from Amazon to get shipped to an Amazon locker so I could just pick it up on the way home from work. I checked my delivery status on Amazon on Tuesday 23rd after work and it was almost delivered. The weather was horrendous, absolutely teeming with rain and I didn’t want the item sitting in the cold damp locker over night as it was an electrical item. On my way home from work I parked up facing the locker and decided to wait on it being delivered. The weather was getting worse and after an hour and half, I saw a transit van in my mirror stop side on right behind me (didn’t even bother parking in a space). A young guy got out and was trying to grasp a load of packages. I thought “finally” I can get my package. The guy then pulled his phone out and took a picture of a huge puddle next to the locker (if you took a picture of the puddle at a certain angle it would look like it was obstructing the locker but it wasn’t). He then walked around the puddle to the front of the locker and dumped all the parcels on the wet ground (he knew what he was doing because he was looking around to see if anyone was watching). I could see my package on the ground because it had the electrical stickers and it was the right shape. He then proceeded to chuck the items into the locker but in the meantime my delivery status changed to “Unfortunately we ran into an issue with attempting your delivery”. I was shocked because he was right there with my parcel. To deter him from causing any damage to my parcel I got out my car and asked him “ excuse me is there a package for (my name)” he says “erm yes”. I then said “I have just received a message saying you are unable to deliver, will I still be able to receive my parcel” he says “eh yes” put my parcel in the locker and drove away in his van. I then checked my emails for a code, checked my delivery status and I had nothing, no code for the locker. I have been contacting Amazon all week about the issue and it looks like it’s been delivered on their end. I explained to them everything that happened, they did refund me and they are going to investigate. I honestly couldn’t believe what I was seeing and I am absolutely disgusted with swiship and have no idea what kind of scam they have going on. Seriously think twice about getting items delivered to the lockers, I certainly will not in future.

23 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

This is the 2nd time I’m waiting to…

This is the 2nd time I’m waiting to have the mysterious delivery before 9pm?
Last one said left by front door or near to?? I was in the house and there was no delivery. Despite my complaints to the seller they are using them again.
18.22 and I’m waiting to greet the imaginary delivery driver!’
Absolute s… and actually I don’t believe they are for real
Horrific

26 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

This is unfair

This is unfair, the lowest we can give them is 1 star. These guys deserve -10 stars worst worst delivery company ever. Stay away

Mine says its delivered and I don't have it and no contact information or details to complain or any

25 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

Zero customer service

says parcel delivered has arrived - It hasnt

QB0383327358

Massively let down my friend as this was (or rather) wasnt her birthday present

Zero customer service from Amazon or shipper

23 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

No Delivery

Like everyone else - told the package was delivered. Mine happened 3 times before I ended up asking for a refund. Don't even deserve the 1 star.

12 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

Useless and dishonest

Useless. Swiship have now twice claimed to have delivered parcels to my house. Needless to say, no parcels have been received, no card put through the letterbox to indicate delivery was attempted, and there isn’t even a customer service contact through which to raise a complaint.

I would avoid this business at all costs.

29 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

Lie about delivery

Never had an issue receiving parcels but Swiship have lied about ny delivery. Stated it was left behind my bins despite those being in the back garden behind a locked gate.

Because they have marked my parcel delivered, I am struggling to get a refund 3 weeks later.

Will be more cautious about what courier service websites use in the future, these have been shocking.

8 grudnia 2023
Opinia niezależna
Oceniono na 4 z 5

I was apprehensive at first...

I was apprehensive at first, as my OnBuy purchase stated that it was being sent via Swiship, a name that I hadn't come across before. Their tracking page doesn't give you any information as to who they are or how they operate, but after some digging it transpires that they use the Amazon logistics chain.

My parcel arrived within the time frame stated by the seller, in Amazon outer packaging - confirming the relationship between the two. I was informed via OnBuy when the parcel was out for delivery and subsequently when it was delivered. Hopefully this review may inspire some confidence in those that are looking in to who Swiship are.

20 grudnia 2023
Opinia niezależna

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