SwiftMedi Ltd - Your Trusted Online Pharmacy Recenzje 

57
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had no issues dealing with SwiftMedi they were straightforward and easy to use with no extra hassle. Medication was despatched quickly so there was no gaps in my treatment.

Oceniono na 5 z 5

My GP Surgery and local pharmacy could not get hold of my prescription, it kept showing ‘not available’!! I was in a lot of pain and decided to source my prescription online. Your website was easy to... Zobacz więcej

Oceniono na 5 z 5

First time using an online service for ordering medication, called the pharmacy to discuss, a pleasant chap forgot his name walked me through the whole consultation process start to finish and helped... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Really great customer service and individual understanding of my needs. I had been with a different provider for a long time and felt unheard and didn't receive genuine support for my own weight loss... Zobacz więcej

Informacje dotyczące firmy

  1. Apteka online
  2. Apteka

Napisane przez firmę

Your health, your way – SwiftMedi delivers the care you need, when you need it. At SwiftMedi, we make healthcare simple, convenient, and accessible. Our mission is to provide trusted treatments, expert advice, and fast delivery so you can take control of your health from the comfort of your home.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

57 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(57)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 57

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Oceniono na 5 z 5

Excellent service from start to finish

Excellent service from start to finish
Delivery great

26 kwietnia 2026
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Odpowiedź od SwiftMedi Ltd - Your Trusted Online Pharmacy

Hi Paula

Thank you for your kind feedback.

We're delighted to to hear you had an excellent experience from start to finish and that you were pleased with the delivery service as well.
Providing a smooth, reliable, and efficient experience for our patients is extremely important to us, so it's great to know this reflected in your experience with SwiftMedi.

Thank you again for choosing SwiftMedi and for taking time to share your feedback - we truly appreciate your support.

SwiftMedi Customer Care Team

Oceniono na 1 z 5

my parcel is missing.

my parcel is missing.

the order was left on my front doorstep (i live on a busy road) this is not a compliant delivery and all swiftmedi are doing is raising a complaint with royal mail. this is taking a very long time and all the while i am down over £100 and without my medication.

not good at all. I will not be using them for a repeat prescription.

24 kwietnia 2026
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Odpowiedź od SwiftMedi Ltd - Your Trusted Online Pharmacy

Hi Clare
We’re very sorry to hear about your experience and completely understand your frustration, particularly given the importance of receiving your medication safely and securely.

As soon as we were able to formally escalate the matter with Royal Mail, our team raised this urgently and has remained in active contact throughout to help work towards a resolution as quickly as possible. We appreciate how upsetting and frustrating situations like this can be, especially when you are left without your medication in the meantime.

Secure and reliable delivery is something we take extremely seriously, and leaving a parcel unattended in this manner is not the standard we expect.

Please be assured that our team will continue supporting you directly and doing everything we can to help resolve this matter as quickly as possible.

SwiftMedi Customer Care Team

Oceniono na 5 z 5

Good experience overall

Had to wait a couple of days for video call but shipped straight away once approved. Good pricing with discounts but I’d like to see more consistent pricing without the need for discount codes.

24 kwietnia 2026
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Odpowiedź od SwiftMedi Ltd - Your Trusted Online Pharmacy

Hi Claire,
Thank you for taking the time to share your feedback, we really appreciate it.

We’re pleased to hear you had a positive experience overall and that your order was dispatched promptly once approved. We know how important efficient communication, timely delivery, and a smooth prescribing process are when accessing treatment online, so it’s great to hear this reflected in your experience with SwiftMedi.

We also genuinely appreciate your honest feedback regarding consultation wait times and pricing consistency. Patient feedback plays an important role in helping us continually refine and improve the overall experience we provide.

Thank you again for choosing SwiftMedi and for supporting our team.

SwiftMedi Customer Care Team

Oceniono na 5 z 5

5* Service - faultless customer service too!

The best service from this type of provider I have received! The speediest customer service I've ever known, answered my queries so promptly and got my order out to me the next day once I completed verification. Brilliant service! 5*

24 kwietnia 2026
Opinia niezależna
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Odpowiedź od SwiftMedi Ltd - Your Trusted Online Pharmacy

Hi Corie
Thank you so much for your kind feedback.

We’re delighted to hear you had a positive experience with both our customer support and prescribing process. Providing safe, efficient, and responsive care is extremely important to us, so it’s great to know this came through during your experience with SwiftMedi.

We know patients value clear communication and timely delivery, particularly when starting treatment, and we’re very pleased we could support you quickly throughout the process.

Thank you again for choosing SwiftMedi and for taking the time to share your experience. Your support genuinely means a lot to our team.

SwiftMedi Customer Care Team

Oceniono na 5 z 5

Very quick and efficient

Very quick and efficient, the Pharmacist was lovely who I had the video call with. Would recommend and use again if a existing customer discount code exists :)

30 marca 2026
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Odpowiedź od SwiftMedi Ltd - Your Trusted Online Pharmacy

Hi Lauren,

Thank you so much for your kind review — we’re really pleased to hear you had a smooth and efficient experience, and that your consultation went well.

We do offer exclusive discounts for returning patients, and these are shared directly rather than publicly. As a thank you, we’ve sent something across to you directly.

As a returning patient, your next order should be just as quick and straightforward, and we’d be very happy to support you again.

Best wishes,
SwiftMedi Customer Care Team

Oceniono na 5 z 5

What an excellent service from start to…

What an excellent service from start to finish, used lots of different pharmacies throughout my journey, definitely one of the best , would highly recommend,

1 kwietnia 2026
Opinia niezależna
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Odpowiedź od SwiftMedi Ltd - Your Trusted Online Pharmacy

Hi Kelly,

Thank you for your fantastic feedback — we really appreciate your kind words.

It’s especially valuable to hear this from someone who has used a number of different pharmacies. Knowing that you would rate us among the best means a great deal to our team.

We’re committed to making the process as straightforward, reliable and reassuring as possible from start to finish, so it’s great to know this was reflected in your experience.

Kind regards,
SwiftMedi Team

Oceniono na 5 z 5

Through

Through, easy and helpful

29 marca 2026
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Odpowiedź od SwiftMedi Ltd - Your Trusted Online Pharmacy

Hi Lisa,

Thank you for your kind feedback — we’re really glad you found the service thorough, easy to use, and helpful. That’s exactly the experience we aim to provide.

We appreciate you taking the time to share your thoughts.

Kind regards,
SwiftMedi Customer Care Team

Oceniono na 1 z 5
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Odpowiedź od SwiftMedi Ltd - Your Trusted Online Pharmacy

Hi Zoe

Thank you for your review.

We’ve checked your order and can confirm it was approved and dispatched promptly. You selected our Tracked 48 delivery service, which typically takes up to 2 working days from dispatch, so it should be with you very soon.

If it hasn’t arrived within this timeframe, please contact us at info@swiftmedi.co.uk and we’ll be happy to look into this for you as a priority.

Kind regards,
SwiftMedi Customer Care Team

Oceniono na 5 z 5

I have found the company very good…

I have found the company very good communicating with you, I feel at ease.

4 marca 2026
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Odpowiedź od SwiftMedi Ltd - Your Trusted Online Pharmacy

Hi Susan,

Thank you for your lovely feedback. We’re really pleased to hear that you felt at ease and well supported — clear and reassuring communication is very important to us.

We appreciate you taking the time to share your experience.

Kind regards,
SwiftMedi Customer Care Team

Oceniono na 5 z 5

Great service

Great service, a lot better than spending hours on the phone trying to get it from the doctor. Hassle free!

30 stycznia 2026
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Odpowiedź od SwiftMedi Ltd - Your Trusted Online Pharmacy

Hi Gary

Thank you for your kind feedback.

We’re really pleased to hear you found the process straightforward and hassle-free. We understand how frustrating and time-consuming accessing treatment can sometimes be, so providing a safe, convenient, and efficient service for our patients is something we place great importance on at SwiftMedi.

Thank you again for choosing SwiftMedi and for taking the time to share your experience — we truly appreciate your support.

SwiftMedi Customer Care Team

Oceniono na 5 z 5

Very easy site to navigate


As a retired nurse I liked the fact I had to complete a health quesstionnaire before purchase.
Medicine arrived very quickly.

2 lutego 2026
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Odpowiedź od SwiftMedi Ltd - Your Trusted Online Pharmacy

Thank you for taking the time to share your feedback. We’re pleased to hear that you valued the health questionnaire, as patient safety is central to how we operate. Having appropriate checks in place before any supply is an important part of ensuring services are provided responsibly. Alongside this, we aim to deliver a timely and reliable service, and we appreciate you sharing your experience with SwiftMedi.

Oceniono na 5 z 5
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Odpowiedź od SwiftMedi Ltd - Your Trusted Online Pharmacy

Thank you for your feedback, Michael. We’re pleased to hear that you found the website easy to navigate. If there was anything else about your experience that didn’t meet expectations, we’d really welcome the opportunity to understand this and improve — please feel free to contact our team directly.

Oceniono na 5 z 5

Brilliant service i place an order and…

Brilliant service i placed an order and recieved phone call offering alternative because what i ordered was not in arrived at my door within 24 hours FANTASTIC

16 stycznia 2026
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Odpowiedź od SwiftMedi Ltd - Your Trusted Online Pharmacy

Thank you for your kind feedback, Ian. We’re really pleased to hear that you had a positive experience and that our team was able to keep you informed and supported throughout your order. Providing timely communication and a reliable service is something we take pride in, so we appreciate you taking the time to share this.

Oceniono na 5 z 5

Fantastic communication throughout

Fantastic communication throughout. Thank you.

15 stycznia 2026
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Odpowiedź od SwiftMedi Ltd - Your Trusted Online Pharmacy

Thank you for taking the time to share your feedback, Heather. We’re really pleased to hear that you found our communication clear and helpful throughout. Providing a smooth, well-supported experience is very important to us, and we appreciate you choosing SwiftMedi.

Oceniono na 5 z 5

Thanks for fast service

22 grudnia 2025
Opinia niezależna
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Odpowiedź od SwiftMedi Ltd - Your Trusted Online Pharmacy

Thank you for your feedback. We’re glad to hear that you were happy with the speed of our service, and we appreciate you taking the time to share your experience with SwiftMedi.

Oceniono na 5 z 5

5* service

SwiftMedi is a very easy-to-use online pharmacy with a clear, smooth layout that makes finding treatments straightforward. The information is transparent, the service is well-structured, and their focus on patient care is obvious from how thoroughly everything is explained. A professional and reliable setup overall.

23 grudnia 2025
Opinia niezależna
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Odpowiedź od SwiftMedi Ltd - Your Trusted Online Pharmacy

Thank you for your detailed feedback, Abdullah. We’re really pleased to hear that you found the platform easy to use and the information clear and transparent. Providing a well-structured, professional service with a strong focus on patient care is central to what we do, so we appreciate you taking the time to share your experience.

Oceniono na 5 z 5

I had a great experience using SwiftMedi

I had a great experience using Medi Swift Online Pharmacy. The website is really easy to navigate and everything is clearly laid out. Finding the products I needed was quick and straightforward. The ordering process was smooth, with clear instructions at every step.

I’m very satisfied with the service overall. Communication was prompt, and I felt well-informed about my order status. Delivery was impressively fast too; my items arrived sooner than expected and were well-packaged.

I’d definitely use Medi Swift again and highly recommend them to anyone looking for a reliable online pharmacy

19 grudnia 2025
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Odpowiedź od SwiftMedi Ltd - Your Trusted Online Pharmacy

Thank you for taking the time to share such detailed feedback. We’re really pleased to hear that you found the website easy to use and the ordering process clear from start to finish. Keeping our customers well informed and providing a reliable, timely service is very important to us, so we appreciate your kind words and your recommendation.

Oceniono na 5 z 5

Experience

Swift service from the pharmacy.

24 listopada 2025
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Odpowiedź od SwiftMedi Ltd - Your Trusted Online Pharmacy

Thank you for your feedback, Hasina. We’re pleased to hear that you were happy with the speed of our service, and we appreciate you taking the time to share your experience with SwiftMedi.

Oceniono na 5 z 5

A Swift Experience!

The whole process and even the delivery was a swift experience. No hassle, no chasing up the pharmacy like with some pharmacies. Stress-free and trustworthy, will be back when needed and would recommend to anyone.

Thank you and kind regards :)

15 grudnia 2025
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Odpowiedź od SwiftMedi Ltd - Your Trusted Online Pharmacy

Thank you for your kind feedback, Zeeshan. We’re really pleased to hear that you found the whole process straightforward and stress-free, from start to finish. Providing a reliable and well-organised service that customers can trust is very important to us, so we appreciate your recommendation and look forward to supporting you again if needed.

Oceniono na 5 z 5

Speedy delivery

8 grudnia 2025
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Odpowiedź od SwiftMedi Ltd - Your Trusted Online Pharmacy

Thank you for your feedback, Andrea. We’re glad to hear that you were happy with the speed of delivery and we appreciate you taking the time to share your experience with SwiftMedi.

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