Drone Sales UK Recenzje 

181
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Drone Sales UK are a great company to work with. Following a crash with my drone, they initially inspected it to confirm the damage and quoted for the repair. Their report was very detailed and... Zobacz więcej

Oceniono na 5 z 5

Absolutely excellent service from start to finish. I sent my drone in for repair after crashing it, and once again they went above and beyond. The whole process was incredibly quick, communica... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service. Emailed to enquire about product prior to purchase and received really good and accurate advice. Product itself arrived in really good time and well packaged. Plug was missing but a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I reached out to Swellpro Uk when my Spry+ motors wouldn’t engage or respond to the controller. They answered very quickly & after looking at a screenshot of the info on the controller they immediat... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Naprawy
  2. Inżynier elektroniki

Napisane przez firmę

Drone sales, servicing and after sales support packages. DJI & Autel Resellers & UK & European Distributor & Service Centre for the Swellpro range of waterproof drones and accessories


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

181 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(181)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 22

Napisz recenzję
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Oceniono na 5 z 5

Perfect and quick Support

I had massive problems with calibration. I flicked the sticks on the RC as often before, but nothing happened. I am from Austria. So I called in the UK. The Support was great, quick, patient and very competent. Now everything works fine. thx a lot

29 marca 2023
Opinia niezależna
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Odpowiedź od Drone Sales UK

Thank you Thomas, always a pleasure to help.

Oceniono na 1 z 5

Super sconsigliato dopo l acquisto mi…

Super sconsigliato dopo l acquisto mi hanno dato degli sconti e dopo non li hanno più applicati

29 stycznia 2023
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Odpowiedź od Drone Sales UK

Hi Antonio, this just is not true, we have sent you 3 invoices for you to claim your discount and you havent paid any of them. Your discount is still here for you, once you have decided what you would like to buy (4th time) then your discount will be applied at time of purchase. I have emailed you many times about this but you keep changing your mind. Feel free to email again but are you sure this merits a 1 star review? We are here to help you. Kind regards, Nicholas

Oceniono na 5 z 5

Swellpro: Friendly & Professional

I reached out to Swellpro Uk when my Spry+ motors wouldn’t engage or respond to the controller. They answered very quickly & after looking at a screenshot of the info on the controller they immediately diagnosed the problem. It needed a firmware update & when I didn’t know how to install it they got back with all info needed & a small vid to help me .. I found dealing with Swellpro UK easy with their friendly professional manner .. would highly recommend them 😀
Now looking forward to fly my drone once again ..

17 marca 2023
Opinia niezależna
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Odpowiedź od Drone Sales UK

Hi Dermot, thank you for your review, great to hear you are flying again, look forward to more of your amazing photos on social media.

Oceniono na 5 z 5

Experts and helpful

It is the second time I have to comment about Swellpro UK.
I have to admitt that I am not an expert and I had to press them with countless questions in order to put things in order and bypass a quite complicated (at least for me) issue. Although they had nothing to do with me as a client (I did not buy the drone from them) they were next to me until we succesfully solved the problem and now I can FLY.
Thank you

2 marca 2023
Opinia niezależna
Oceniono na 5 z 5

Swellpro uk fishing drone Brilliant Drone

I planned a fishing holiday over christmas and I was interested in a Swellpro fishing drone, so I contact swellpro uk told them of my plans they supplied me with all the information I needed through out the purchase & delivery period they even replied to an email while I was on holiday with an hour !
The Swellpro Fishing drone: what a fantastic piece of kit. plug & play, we had so much fun flying it , if your into beach or rock fishing contact these guys you will not be diappointed if purchase one of these drones.

10 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

White patch antennas vs black advertised antennas

You sent us white patch antennas which do not look like the equivalent quality to the black patch antennas as advertised on your website. They look quite flimsy, light and poor quality. I will be testing them but most likely I will be returning them.

The other items look fine.

31 stycznia 2023
Logo Drone Sales UK

Odpowiedź od Drone Sales UK

Hi Padraic, sorry you felt you had to leave a 1 star review, without contacting us. There is a note on the web page stating these are coming in white at the moment. You are within your rights to return for a refund and we will be happy to help you. If you want to contact us we will be happy to talk about this with you.

Oceniono na 1 z 5

Jokes

Just enquired about an item and they confirmed they had it in stock but started making me offers of discount if I paid via bank transfer. Then later said we have the item but haven’t listed it on our site. I don’t know if I want to sell it. Seriously!!! All I wanted was an item that I want to buy in a genuine way.

10 stycznia 2023
Opinia niezależna
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Odpowiedź od Drone Sales UK

You kinda of put me in the scammer category which I didnt feel very comfortable with, I offered you a discount because it eliminates credit card fees and to help you not because I wanted to scam you. Check my other feedback to see if I am genuine or not. Good luck finding your camera.

Oceniono na 5 z 5

Nicholas was great

Nicholas was great. Quick to answer questions and very helpful. Customers service skill so good. If I need another drone i will be contacting him for sure.

26 grudnia 2022
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Odpowiedź od Drone Sales UK

Thank you Steve, always happy to help

Oceniono na 5 z 5

Specialised battery storage information

After having trouble getting real information relative to our climate overseas, not just generalised information on storage of batteries from Swellpro China, Swellpro UK are a cut above the rest. They were exceptionally helpful, very communicative and effective. Highly recommend them - particularly N. Spence, director.

31 grudnia 2022
Opinia niezależna
Logo Drone Sales UK

Odpowiedź od Drone Sales UK

Hi Sanchia, thank you for your kind words, always here if you need us.

Oceniono na 5 z 5

SwellPro 3+ Drone - Fantastic piece of kit :-)

I can't praise Swellpro enough in terms of their customer support.

I am a member of the IRC (International Rescue Corps) which is a charitable organisation, volunteering in search and rescue.

The model we have is the Swellpro 3+ (Complete with lifesaving kit) which we used recently during a joint exercise with the local fire service. The fire service were carrying out a mock cliff rescue off the east coast of Fife in Scotland and we provided vital Drone Support, filming from the seaward side, facing back towards the cliffs.

The Swellpro 3+ proved invaluable as we were able to communicate directly with the fire service as some parts of their rescue Op were blind to the operators on the cliff edge, and they couldn't praise the Swellpro enough.

We have found that whenever we have had any issues or queries, the Swellpro Customer Support team are absolutely second to none. They are friendly, helpful and incredibly knowledgeable and have always answered every query/question I have thrown at them :-)

During a recent training Op, one of the newest members of the team took flight with the Drone but unfortunately, due to lack of experience shall we say, the SwellPro sustained some damage.

We subsequently contacted Swellpro and duly sent the damaged Drone for assessment and repair. They kept in constant contact with us whilst it was in their care and advised us of estimates and any other repairs required that they found at the time.

The turnaround time was within two days of receipt of the Drone and was mailed back to us post-haste.

Nicholas, thanks once again for the support you and your team provide.

7 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Swellpro UK were able to answer all of…

Swellpro UK were able to answer all of my questions before I purchased via email and their after sales support since has been top notch (I decided to purchase their waterproof tablet later on) When the drone arrived (SD4) I took it straight out onto the lake and got some incredible footage just above the water and underneath it. A very unique drone, and can get shots that I simply could not get with my DJI drone. Would highly recommend this drone.

10 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Fast and reliable.

Thanks to Swellpro UK. Very impressed with the fast delivery and great communication, being quite new to drones, Swellpro UK were so helpful giving advice and directing us to the right drone for us. I wouldn't go anywhere else. Thank you.

14 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Good experience

Quick and responsive customer service via telephone and email. Product (SD4) arrived in secure packaging and could visibly see the high quality construction of the product.

Cannot fault anything between the ordering-delivery process.

3 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

A phenomenal piece of kit

A phenomenal piece of kit. Simple, easy and effective. Pure jealousy from every other fisherman on the beach. More importantly it caught fish, bigger fish than usual. Very glad I bought the spare battery as I had so much activity I was using it more than I expected. 30 mins flight time goes quickly.

25 września 2022
Oceniono na 5 z 5

Extremely helpful

Extremely helpful! I can’t recommend them (nick) enough, they have helped me with parts and now repairs after I lost my drone.

2 września 2022
Opinia niezależna

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