Misleading “Full Spectrum” CBD & Penalising Customers for Their Own Misleading Advertising
I purchased a Hempthy 4000 mg CBD oil from The CBD Hut advertised as “Full Spectrum < 0.2% THC.”
This format clearly indicates a detectable trace of THC.
Upon receipt, I opened the bottle only to smell it. It was only then that a colleague noticed a small “THC-Free” logo on the back completely contradicting the listing.
I requested the COA, which confirmed my suspicion: no THC detected. This means the oil is broad spectrum, not full spectrum.
The seller even admitted that it is broad spectrum due to having no detectable THC, yet excused it by saying that other companies do the same.
The distinction between full spectrum and broad spectrum is one quick Google search away but if accuracy matters less than profit, I suppose facts don’t count.
Despite acknowledging this, the company has left the misleading claim online and refused a refund, penalising me for trusting the website listing and simply opening the bottle for inspection reasons before realising the inconsistencies.
Had I recognised the inconsistency sooner, I would never have opened it.
As it stands, the product was misdescribed at sale, yet I’m the one left out of pocket with a product I cannot use, since I rely on the true definition of entourage effect for health reasons.
Given the inconsistent advertising, the questionable lab report (issued by a lab using a Hotmail enquiries address), and their refusal to act, I urge customers to exercise caution.
If this many details don’t add up, it raises serious questions about the transparency and authenticity of both the products and the vendor. Proceed with caution, especially if you are seeking genuine full-spectrum CBD for health purposes.
