Absolute con - AVOID THIS COMPANY I bought a dog toy from them and it lasted 30 seconds, after asking for a refund and sending a picture of the defective product they emailed me back stati... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Unterirdische Qualität, bitte nichts kaufen! Gaukelt auf den Produktbildern hohe Qualität vor, ist aber nur billiges dünnes Holz mit schlechtem Aufdruck und erstattet nicht mal das Geld, wenn die Ware... Zobacz więcej
False advertisement. I ordered an acrylic clock. Received a kit with clock hands and battery box and picture to mount the kit. I should have known better. Avoid ordering from this company. Very decei... Zobacz więcej
Pongo una estrella, porque no puedo poner 0. Miras las imagenes y parece un producto de calidad, pero, creerme si os digo que para nada. Esperas recibir una figura con la sensación de imagen 3D y... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We have a team of professional designers to provide stylish and gorgeous personalized gifts, you can use your or your lover's name and photos to create unique and practical personalized souvenirs on special days. We help you capture those moments and keep them close to your heart. The factory's procedures are well organized to provide effective services. From the technical team right down to shipment agents that process check out of packages, we offer fast, professional and timely delivery as these aspects are major priorities required to meet all of our customers.
Dane kontaktowe
Room 605, No. 10, Jinzhou North Road, Cangshan District, Fuzhou, Fujian,China, 350007, Fuzhou, Chiny
- swangift.order@gmail.com
- swangift.com
1,5
Bardzo słaba
291 recenzji
Odpowiada na 87% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Terrible company
Terrible company! They will not send you what you order. My order was nothing like I bought. I emailed them and he basically said I got what I ordered. Scam alert!‼️
30 listopada 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
I ordered what i thought a statue of me…
I ordered what i thought a statue of me and my wife, instead I received a flat pack thing tears all I can call it bloody awful infact shit, I beg you all out there do not spend anything from theses people it's a rip off 100%, don't spend money do not
12 grudnia 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Very poor service
Very poor service, little communication on the tracking. Have started proceedings to get a refund.
I would not recommend anyone purchasing from this company, feels like a scam.
In answer to your reply, Are you f**king mad? You didn’t deliver a service!!
16 grudnia 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
I would urge people not to buy from…
I would urge people not to buy from this site, the description on the item I bought rather than a beautifully crafted bronze statue I received a 2d piece of acrylic, eventually they gave me a partial refund but I had to fight for it. The acrylic is now in the bin as I would have been too embarrassed to give as the gift it was intended for.just don't buy from them.
15 grudnia 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Poor Product Quality and Frustrating Refund Process
I ordered a product from SwanGift that was meant to be a gift, but it was very disappointing. The item I received was poorly made and did not match the quality shown on the website. It looked cheap and felt rushed, which was embarrassing given that it was intended as a gift.
After receiving the product, I contacted customer service to request a refund. The process was frustrating and required unnecessary back-and-forth instead of a straightforward resolution. For a company that markets itself as a gift provider, this level of product quality and customer support is unacceptable.
Based on my experience, I would not recommend SwanGift and will not be purchasing from them again.
11 listopada 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
I'm afraid I must add to the poor reviews
I'm afraid I must add to the poor reviews. I would strongly urge people to avoid this seller based on my experience. Carriage costs are expensive in my view and the product I purchased fell far short of my expectations. In my opinion the item is poorly made and highly overpriced for what it is. To add insult I think the after sales service is also very poor.
12 grudnia 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
What a piece of garbage I got was…
What a piece of garbage I got was supposed to be crystal butterfly personalise I got a flat plastic butterfly payed 28 pounds for it do not get anything from these you will not get what you see
13 grudnia 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Horrendous company and gifts
Horrendous company and gifts, avoid at all costs ordered a present for my friend, looks nothing like the picture I provided and it is made of very cheap materials, you'd be better off with temu.
12 grudnia 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Stay away from this website
Stay away from this website as they dont give you any refunds
I have place an order for 3D bronze metal items and i got instead 2D printed pieces of wood. And the prints are extremly bad, is nothing alike with the pictures that I have sent. £80 spent for nothing
12 grudnia 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Do not order from them! SCAM!
This company needs to be shut down! It is a scam! I never received my order ... it's "still in production" after 2 months!
11 grudnia 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
If I could give it none star I would
If I could give it none star I would, it isn't 3D at all, it's a flat piece of wood with a picture on that doesn't even resemble the person it should.
Absolutely shocking site, such a scam
10 grudnia 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Ordered 2 custom items
Ordered 2 custom items. Swangift was late to ship. Only received 1 item, and it was completely wrong. Instead of being a cartoon hunting caricature of the photo we submitted, it was just the picture of the person on wood, nothing else. 2nd item not received and not other shipping notices.
8 grudnia 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Do not purchase from this vendor
Do not purchase from this vendor
Items not as described
Really poor quality
3D item turns up 2D but dull and extremely poor quality material
PayPal state not covered under buyer protection
Total scam, stay away
Response: I have sent you pictures and opened PayPal dispute and also been in direct contact. You refuse to acknowledge the fact your item is not as described, you refuse to accept the quality is awful
You refuse to give any refund.
I offered to return, you refused for to shipping costs.
Again advice to all, avoid this seller at all costs.
12 listopada 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
They show a metal/iron statue type…
They show a metal/iron statue type model they will make from your picture. They even claim it takes time to arrive as is handmade. The item took days to arrive and it was a plastic thing sheet with picture stuck on it with metal looking effect. Not even close to the claims, I thought they were pranking me as it was that bad. Stay away from this dodgy site.
6 grudnia 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Waited ages for delivery spent £101…
Waited ages for delivery spent £101 pound on presents. One didnt turn up. Globe was broken and picture frame was A5 size and didnt play any music, didnt even have the mechanism to play it. Company said they didnt refund as they were custom made. Yeah for my bin...
Eventually agreed to accept 70% refund they sent £22 for the globe.. unbelievable waste of money and time
5 grudnia 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Absolutely rubbish
Absolutely rubbish! Materials used are crap! Doesn’t look anything like the pic I sent in. False advertising! DO NOT BUY!
4 grudnia 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Shit company I have asked for a refund…
Shit company I have asked for a refund I thought I was getting a lovely crystal figurine of my recently past parents for my sister’s Xmas present I received a plaque of a flat picture that doesn’t even look like them that looks awful I’m so gutted please don’t waste your hard earned money on them 😡😡😡😡they will give everyone the same reply about sending them a photo if your not happy and there is lots of unhappy customers blar blar blar and they will then go missing so that you can’t get in touch with them and will not get a refund they are totally scammers 😡😡
4 grudnia 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
Very bad do not buy
Would not even give a one star this is shocking biggest lot of rubbish looks nothing like the ornaments you are looking at they are so thin plus I got a different person and took over 3weeks shocked at this I don’t have money like this to spend but because it looked great I wanted this for a graduation please don’t get nothing from this company
4 grudnia 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
This website is a CON…do not use
This website is a CON…do not use! I ordered a 50th Birthday card a month ago and the website said 5-7 days . The Birthday is gone and the card hasn’t arrived. Demanded a full refund and told to be patience. Absolute joke! Don’t order from them!
2 grudnia 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
0 stars
0 stars - actual product looks nothing like the delivered product. Do not buy, buyer beware.
28 listopada 2025
Opinia niezależna
Odpowiedź od Swangift
Dear customer, we're sorry the quality didn't meet your expectations.
Please send us a photo of the problem immediately. We'll be happy to help, whether that's through a replacement or another suitable solution.
Thank you for your feedback. We sincerely apologize for the inconvenience. Please feel free to contact us!
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