Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

2,0

Słaba

Wynik TrustScore: 2 na 5

12 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,0

Wszystkie recenzje

(12)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję

Dokonujemy weryfikacji wystawionych opinii

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Worse housing association ever ,my flat…

Worse housing association ever ,my flat is owned by a lady . In Bradford who somehow own flats by swan who has been taking advantage of me in Bradford.She doesn’t attend not one of her appointments & she use WhatsApp to delete her tracks.she ll also get into your personal information bank card details , like she been chatting to my mum behind my back without me knowing. She likes to make big money off her tenant . Check your self before you reck yourself, she made me sleep on a second hand mattress for months saying its Brandnew .She ain’t repaired the washing machine for months ,so whatever you do don’t make the same mistake as me by renting a property off her as she likes to take advantage of her tenants & she steals your details will pass them on to your family especially if you not on good terms with them this building On Sunbridge Road has been closed in the past . Someone is going into my room everyday when I’m not there .invading my privacy & she’ll get crackheads from same floor to come stalk you if you smoke in your room. . First weeek of living this building in Bradford 136 Sunbridge Road. You will have people knocking on your door asking for money.. oh i forgot mention when 💩hits the fan she treathens people. Oh i forgot mentioning she hires cheap cow boy builders to do jobs the don’t do anything properly she pays them in cash the don’t fix anything. She’ll offer you free alcohol but not her fix your flat property.oh i as Muslim going pray on Friday she’ll book appointments with you on a Thursday which she wouldn’t attend , she’ll turn up on Friday to ruin your pray hour without telling you she’ll turn up . I have been getting took advantage of here . She has all my account details

31 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Swan housing association still no good…

Swan housing association still no good I have wrote previously about this incompetent company I have asked to move for years out of London where rent is cheaper I was getting in arrears instead of helping me they have took me to court to evict me im nearly 60 years old totally disgusting WORSE housing association EVER DO NOT MOVE TO THEIR PROPERTY

13 maja 2026
Opinia niezależna
Oceniono na 1 z 5

I have Swan housing to court twice…

I have taken Swan housing to court twice .They send surveyors ,inspectors,supervisors out they make a list of jobs that need doing and you never see them again .They are quick enough to take the rent .Total s--- show .A Scam Sham association no wonder they have merged with another dodgy association. Their properties are not fit for a dog to live in let alone a human being .The government should never allow such an association to acquire build or maintain any building ,shopping centres etc.

23 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Left my friend who is disabled and a…

Left my friend who is disabled and a pensioner without heating since 28th of December and today is the 8th of January. She is using electric heaters to heat her home and boiling water to have a wash. I have logged a complaint with them and the local councilor. looking at these review it isnt a one off.

5 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

Swollen door

I have been unable to lock my door and need to bang it both when opening and closing. Axis Europe (who work for Swan) first visit was end of May 2023 I waited half a year until contacted them. The last 2 months they have missed 3 visits with no show and 2 appointments which both operatives said exactly the same as the operative in May 2023! Yesterday was their latest appointment and no-one arrived. Note all of those appointment I have been waiting for up to 5 hours which is hugely annoying when no operatives coming! Really disappointing and making me furious. I have made several complaints and always given a new appointment only! Very angry that Swan has chosen Axis to do their repairs!

21 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

Rubbish management

The property that I live is managed by Swan Housing Group. It's management is horrible. The estate is full of antisocial behavior, criminal damage and theft. Cigarette butts can be found in the lift and corridor everywhere. Gangs often gather at night (after 11pm) and clamor. It never provides CCTV to the victims of a theft or criminal damage. However, vintage product such as old books, old useful materials placed near rubbish bin from the residents, dirty water flow out from the drain pipe of balcony will be recorded by CCTV and will be warned seriously. Actually, this housing group deserves for no star.

9 maja 2023
Opinia niezależna
Oceniono na 1 z 5

In competent swan housing

Swan housing association are the absolute worse housing association they are incompetent and totally ignore their residents I moved into a property with them and have never had so many housing problems in my whole life the block I live in has so much antisocial behaviour doors banging all night rubbish piled up in the hallway my door bell being rang at 4 in the morning by un savory residents I cannot work because I can’t sleep no daylight coming into the flat rats in the bin unit I could go on forever I would tell everyone never to move into a swan housing property they are the worse and they should be investigated by the authorities I’m I’ll with health conditions and they refuse to move me I’ve had to go to the housing ombudsman to seek advice

19 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

Shaun de Souza Brady and Phil Greaves

Shaun de Souza Brady of swan housing - billericay and his manager, are compulsive liars who have taken no accountability for the harassment and absolute hell we have down our road. Neighbours are scared to leave their homes but what do swan housing do; obtain an injunction against the victim and make it easier for the harassment to continue. I can’t even believe the service I have received from swan housing. Absolute disgrace!!!!!

1 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

Swan are a nightmare

I rented a 3-bed new build house from Swan in Colchester. They charged me full market value. During the 18-months my young family and I lived there Swan's housing officers made our lives absolute hell.

Our next-door-neighbour kept parking her car awkwardly. At the time we had a newborn baby who had complications. We politely asked the neighbour to park more considerately in view of our baby. She did not do so.

We appealed to Swan's housing officer. Contrary to the facts, he sided with our Pakistani neighbours. He claimed our neighbour had accused us of racism. This, in spite of the fact, that my wife is black. Essex Police investigated. It transpired that our neighbour had never made an allegation of racism against us. It had been deliberately fabricated by Swan's housing officer. Why did he act so maliciously? Firstly, we had complained about him to his manager. Secondly, we wondered whether he had a problem with the fact we are a mixed couple? Swan never answered this. These false allegations by Swan's employee caused us a great deal of unnecessary stress. So much so that I had to pay a solicitor to write to Swan. After receiving his letter they backed down.

On the day we vacated the property, another Swan housing officer gave us sheer hell. We had a baby, a toddler and a 200 miles journey to make, with a letting agent waiting for us at the other end. She made a ridiculoue fuss over everything. She had me sweeping cobwebs at a height, placing me at risk. She made a derogatory comment about my wife and a toilet. When we subsequently complained about her to Swan they compensated us £100.

I would strongly advise any family considering renting a property with Swan to seriously think twice. If like us you are unlucky enough to get into a dispute with a neighbour, which can happen, they will not support you, regardless of the facts. When you move out they will do everything within their power to find fault in an attempt to steal some of your deposit.

We found Swan to be a very dishonest, deceitful and vindictive organisation. Swan are a bunch of cheats, liars and bullies. They are downright crooks. Swan is entirely unfit for purpose. They need to be investigated by Colchester B C and TPO. This will only happen if enough of us complain about these fiends

19 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

My daughter lives in a ground floor…

My daughter lives in a ground floor flat with her autistic son age 7 when she view property looked good when she moved beautiful laminate flooring gone. Windows don't fit many problems with boiler packing up and last time over Christmas and into New year issues went on for 2 weeks. There is a small garden in from of her flat but has received complaints from neighbours in next block about her son playing on the grass with his toys. He is not allowed. There is no facilities for children to play outside no area to hang washing and people come and go 24/7 with little or no regard that at night banging doors wake the residents. Some of the staff are brilliant the rest not really interested. Only one heater on as the others either don't work or use too much electricity and she is on very limited budget. Swan housing as far as my daughter is concerned slum landlords. So would not recommend this company to anyone my daughter now suffering mental health issues as she had to wait so long to get anything done.

20 stycznia 2023
Opinia niezależna

Czy to Twoja firma?

Zatwierdź swój profil, aby uzyskać dostęp do darmowych narzędzi biznesowych Trustpilot i lepiej poznawać swoich klientów.

Załóż darmowe konto

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej