The customer service rep was very pleasant and helpful in getting my issue with a charge I did not authorize handled. I'm sorry I could not understand what his name was, it sounded like Baltic. He ha... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had the best gentleman take care of me in the food department and put my mind at ease and he told me that fraud is very rampant and sometimes it passes through the system. I was glad that I was mess... Zobacz więcej
Justin was an excellent representative of your company! He was very detailed and followed up in a timely fashion and delivered with the results that we wanted. I appreciate him stepping in and repair... Zobacz więcej
Reakcja na opinię
My representative was very helpful, even though today was her first day. She tried to connect me to the right person, however, my call was a little late the office I needed had just closed at 6pm. Sh... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje o Surge Mastercard®
Informacje przekazane przez różne źródła zewnętrzne
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Surge Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Dane kontaktowe
Stany Zjednoczone
- (866) 449-4514
- surgecardinfo.com
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Lasaundra was amazing
Lasaundra was amazing! She helped me understand my options and gave me great information to keep my account open.
The customer service rep was very…courteous and helpful
The customer service rep was very pleasant and helpful in getting my issue with a charge I did not authorize handled. I'm sorry I could not understand what his name was, it sounded like Baltic. He handled everything quickly, and had my claim filed and indicated the charge would be credited back to my acct and a new card would be issued to me on 7-10 business days. I really appreciated his prompt service in handling my concern about the charge I did not authorize. Thank you Kim Sudduth
I love Surge it was there when I needed…
I love Surge it was there when I needed it the most
Representative was professional and kind
I am very happy being a surge…
I am very happy being a surge customer. I haven't any complaints.
I had the best gentleman take care of…
I had the best gentleman take care of me in the food department and put my mind at ease and he told me that fraud is very rampant and sometimes it passes through the system. I was glad that I was messaged with a fraud on my account and I called the number immediately, and I was taken care of by this wonderful gentleman who is very intelligent and very on top of it and has lots of expertise. I think him very much. He assured me that it would all be taken care of and I would be issued a new credit card. I want you to thank him personally for me. I really appreciate him and I gave him five stars. Dennis J Chiamulera .
Great customer service👏👏👏
Great customer service
Great customer service! The rep I spoke with was extremely friendly and helpful.
Awesome help
The Rep was appropiate
The Rep was patiant, curteous, professional, knowledgeable and thorough.
Routing number being changed incorrectly
They refused to listen and would only deflect the problem with Surge system to accept payments saying’s it’s a bad routing number which it causes the payment going to wrong bank and coming back as insufficient funds. I told them I had verified the routing number and account number as correct. Your customer service rep is saying the Surge system is changing the routing number and nothing can be done. If it was the routing number being wrong then the other 20 bills I pay would also reflect that the payments wouldn’t be paid again only Surge is having the problem! It must be a problem on your end!
Steven Simon
customer service
I really enjoyed my experience with…
I really enjoyed my experience with Tracie. She was a beautiful person. She helped me out a lot.
I could barely hear the representative…
I could barely hear the representative and you now expect me to pay the full balance. That’s $250 out of my budget that I didn’t count upon. It is not making me very happy!!!
She was very helpful and very personable
Alice understood my situation and was…
Alice understood my situation and was very helpful and very considerate and waived a fee for me because of my husband passing away recently
Customer Service rep was knowledgeable…
Customer Service rep was knowledgeable and made my call easier.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








