I have no idea why we pay these guys
I have no idea why we pay these guys, they are the nearly useless. They make everything more complicated than it needs to be so they can charge to resolve 'issues' a 12 year old could fix. They bring incredibly little knowledge to the organisation - imagine long screen share sessions while some rude indifferent person looks up how to set up an email; or receiving notifications of quarantined client enquiries and having to write multiple emails to get it released - in the meantime the client has gone elsewhere. Purposely posted anonymously.

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