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Surfside Supply Co. Recenzje 157

Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

I was glad to find exactly what I needed on your site via google search engine. The website is really clunky, not allowing you to get back to the item you put in the cart. Also I was pretty concerned... Zobacz więcej

Oceniono na 5 z 5

My items arrived very quickly and were beautifully packed. The quality of all the items I brought was great but unfortunately I had one item (a jacket) that was a little too big. I was able to set up... Zobacz więcej

Oceniono na 5 z 5

Surfside Supply quality is exactly what I was looking for. Materials are great, soft and yet substantial. Designs are stylish but not over the top. Ordering was easy, including some great sale piec... Zobacz więcej

Oceniono na 5 z 5

I got my first order of the lightweight khaki chino’s and love the feel, fit, and solid construction so I scored great sales on slub button down long sleeve (Prairie Sunset), knit button down with coo... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z odzieżą męską
  2. Sklep z odzieżą plażową

Informacje o Surfside Supply Co.

Napisane przez firmę

Comfort Above All

At Surfside Supply Co., we live by one simple promise: Comfort Above All. Since 2013, we’ve been designing premium casualwear that captures the effortless spirit of East Coast living—easygoing, versatile, and made to move with you.

Crafted for Life’s Laid-Back Moments

Whether you're headed to the beach, grabbing coffee, or unwinding at home—Surfside is made to feel like your favorite day. Every detail is designed for comfort, with soft-touch fabrics, relaxed silhouettes, and timeless coastal vibes.

New York Roots. Coastal Soul.

We’re based in NYC but inspired by the sand, sea, and sun-soaked towns that define East Coast style. Our pieces bring together elevated simplicity with the ease of vacation wear.

60-Day Free Returns

We stand behind our gear. If you’re not completely satisfied, we offer free returns within 60 days—no stress, no hassle.

Join the Surfside Community

Discover exclusive drops, behind-the-scenes stories, and style inspo:

🛍️ surfsidesupply.com

Free 60-Day Returns

Hassle Free Returns

At Surfside Supply Co., customer satisfaction is our top priority. We stand by the quality and comfort of our clothing, which is why we offer a 60-day hassle-free return policy. If you don’t love your purchase, you can return it for free, with options for a full refund or store credit. Shop with confidence, knowing that we’re committed to making sure every piece feels just right for you.

Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

157 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 90% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Surfside Supply quality is exactly what…

Surfside Supply quality is exactly what I was looking for. Materials are great, soft and yet substantial. Designs are stylish but not over the top. Ordering was easy, including some great sale pieces, and items were received quickly and professionally packaged. I will shop here again for sure! Thank you!

24 listopada 2025
Oceniono na 5 z 5

Great material & great customer service

The items were made of good material and were a great quality, and actual cotton. Also, their customer service was great. I had to reach out to change a size, and they got back to me quickly and was able to update the order before shipping it. I would definitely recommend them. They're based in the USA, and seemed like they cared about their customers.

9 grudnia 2024
Oceniono na 1 z 5

quality of the shirts was not what I…

quality of the shirts was not what I expected

30 września 2025
Logo Surfside Supply Co.

Odpowiedź od Surfside Supply Co.

Thank you for taking the time to share your feedback. We’re sorry to hear the shirts weren’t quite what you expected, but we’re glad your return and refund have been fully processed. We take great pride in the fabrics and quality of everything we make, and we’re always looking for ways to improve based on feedback like yours. We truly appreciate you giving Surfside a try and hope you’ll consider us again in the future.

Oceniono na 1 z 5
Logo Surfside Supply Co.

Odpowiedź od Surfside Supply Co.

Thank you for bringing this to our attention, John. We sincerely apologize — this is not the standard of quality we hold ourselves to.

A member of our customer support team will be reaching out to you shortly to help make this right and ensure you receive an undamaged sweatshirt. We appreciate your patience and look forward to resolving this quickly for you.

Oceniono na 1 z 5

exchange/return policy not transparent

exchange/return policy not transparent. Company claims to have free exchange and returns yet charges for additional shipping charges.

29 sierpnia 2025
Logo Surfside Supply Co.

Odpowiedź od Surfside Supply Co.

Thank you for sharing your feedback with us. We sincerely apologize for any dissatisfaction and truly appreciate you bringing your concerns to our attention.

We do our best to make our returns and exchange policy as transparent as possible. As outlined on our site, we provide free return shipping labels for all orders as a courtesy — including the one you processed. In addition, all orders over $75 qualify for free shipping on the original purchase and on exchanges.

We understand how important clarity is when shopping online, and we’ll continue working to ensure our policies are easy to understand and provide the smoothest experience possible.

Thank you again for your input and for giving Surfside Supply Co. a try — we truly value your support.

Oceniono na 2 z 5

Delivery was delayed by a week

Delivery was delayed by a week, and despite reaching out to your customer service email, I never heard anything from you. Not a great experience for a first time buyer.

8 sierpnia 2025
Logo Surfside Supply Co.

Odpowiedź od Surfside Supply Co.

Thank you for taking the time to share your feedback. We’re very sorry to hear your first experience with Surfside Supply Co. didn’t go as smoothly as we’d hoped.

We responded to your message on August 7th with an update on your order and, as a gesture of goodwill, also applied a 25% refund as thanks for your patience. It’s possible our email may have landed in your spam or promotions folder, so you might not have seen it. As we mentioned in our reply, orders were running about 2–3 business days behind due to the high volume during our summer sale. We’re glad to see your order arrived on Saturday.

We hope you’re enjoying your new shirt now that it’s arrived, and we truly appreciate you giving us a try. If there’s ever anything we can help with in the future, our customer support team is always happy to assist.

Oceniono na 5 z 5

great fit

great fit. quick turnaround.

8 lipca 2025
Logo Surfside Supply Co.

Odpowiedź od Surfside Supply Co.

Thanks for the awesome review! We’re glad the fit was just right and that your order arrived quickly. Appreciate you being part of the Surfside crew!

Oceniono na 5 z 5

All around great servuce

Easy ordering, quick shipping, timely updates, prompt delivery. The cotton knit sweater is well made and fits wonderfully. Surfside made the whole process very easy.

7 lipca 2025
Logo Surfside Supply Co.

Odpowiedź od Surfside Supply Co.

Thanks so much for the kind words! We’re thrilled to hear everything from ordering to delivery went smoothly and even happier that you’re loving the cotton knit sweater. Making things easy (and comfortable) is what we’re all about.

Oceniono na 1 z 5

cheaply made polyster shirt with an…

cheaply made polyster shirt with an expensive price tag

7 lipca 2025
Logo Surfside Supply Co.

Odpowiedź od Surfside Supply Co.

Thank you for sharing your feedback. We’re sorry to hear that the shirt didn’t meet your expectations. We take pride in the materials we use and always aim to balance comfort, durability, and style in everything we make. Many of our styles are crafted with performance fabrics for breathability and function, but we understand that preferences can vary.

If you’d like to connect with our support team directly, we’d be happy to look into this further, help start a return, or assist in finding a style that better suits your needs. Please feel free to reach out at info@surfside-supply.com

Oceniono na 5 z 5

Speedy delivery

Speedy delivery. Shirt is as advertised. Great material, light and summmery but not flimsy. Suspect it will only get better over time.

14 lipca 2025
Logo Surfside Supply Co.

Odpowiedź od Surfside Supply Co.

Thanks so much for the great review! We’re glad to hear your order arrived quickly and that the shirt lived up to expectations. We love that lightweight-yet-durable feel too, and you’re right, it only gets better with wear. Appreciate you choosing Surfside!

Oceniono na 5 z 5

So stoked!

So stoked! The materials are soft, yet hefty, which feels great on the body. The fit, ( I am XXL 6’3” 250 ) is outstanding at first try-on, I really hope to limit any shrinkage after washing, fingers crossed.
Many thanks Surfside Supply, brilliant shape, style, and feel!

10 lipca 2025
Logo Surfside Supply Co.

Odpowiedź od Surfside Supply Co.

We’re so stoked to hear this! Thanks for the awesome feedback. We put a lot of care into our fabrics and fits, so it means a lot to hear it’s hitting the mark. Fingers crossed for minimal shrinkage (just follow the care instructions to keep things dialed in). Appreciate you being part of the Surfside crew!

Oceniono na 5 z 5

Well made garments sale prices are…

Well made garments sale prices are perfect for me to take advantage of your product line

30 czerwca 2025
Logo Surfside Supply Co.

Odpowiedź od Surfside Supply Co.

Thank you for the review! We’re thrilled to hear you’re enjoying the quality of our garments and finding great value during our sales. We truly appreciate your support.

Oceniono na 1 z 5

Company not reputable BEWARE!!!!!!!!

I purchase a shirt for my husband in size XL. I paid close to $100 for this shirt because it was touted special cooling properties. I never purchase thinking of returning it. He tried it on and fit great and then he washed according to laundry instructions due to his sensitive. When it was drive it had shrunk so much he could no longer wear it. I do not want my money back rather and exchange for a size larger to accommodate its shrinkage. The company basically said sorry! We do not offer returns or exchanges🥹😕😥. I have never heard of a reputable company having that policy. They said hope I understood and I DO NOT!!!! I deserve a XXL or refund of my money…… Bad Business and I will turn them in to BBB.

30 czerwca 2025
Opinia niezależna
Logo Surfside Supply Co.

Odpowiedź od Surfside Supply Co.

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience and understand how disappointing it can be when an item doesn’t perform as expected after washing.

As noted in our initial response, our return policy—which is clearly outlined on our product pages—permits returns only for items that are unworn, unwashed, and in new condition. Once a garment has been worn or washed, we’re unable to accept it back, as we cannot resell used items due to hygiene and quality control standards.

That said, we did extend a store credit to you as a goodwill gesture, which can be used toward a new purchase, including a larger size if needed. We also encouraged you to keep the original item and consider donating it to a local organization or gifting it to someone who may enjoy it.

We take pride in the quality of our products and aim to be as transparent as possible with our sizing details, care instructions, and return policy. While we regret that your experience fell short of expectations, your feedback is valuable and will help us continue to improve how we serve our customers.

If you have any additional questions, please feel free to reach out to our customer support team. We hope you’re able to use the store credit to find something that works better for you.

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